Wow! First time using telehealth, so I called Prime Medic, who said a doctor would call within 20 minutes. They weren't wrong! To say the service was exceptional would be an understatement. Highl... Ver más
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Wow! First time using telehealth, so I called Prime Medic, who said a doctor would call within 20 minutes. They weren't wrong! To say the service was exceptional would be an understatement. Highl... Ver más
La empresa ha respondido
I have been using this virtual health service for the past 6 months and have been extremely impressed with the professionalism and level of care provided. The service is always friendly, compassionat... Ver más
La empresa ha respondido
I posted a review about a week ago and 2 days ago I received an email stating that they were sorry and so on so forth but the email ended in what it felt like a passive aggressive threat whe... Ver más
The staff was so helpful and extremely prompt with all responses and listening. They actually were thoughtful and helpful. Thanks heaps and I will definitely be using this site again.
La empresa ha respondido
Prime Medic provides expert medical advice and assistance for patients across Australia. We provide online Video Consultations,Prescriptions,Referrals and Medical Certificates.
28/11-13 Brookhollow Ave, 2153, Baulkham Hills, Australia
No consta que haya invitado a opinar recientemente
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Ha contestado el 79% de las opiniones negativas
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Out of 3 after hours GP clinics I called, these guys were the only one available to get an appointment. Appointment was only an hour after I had requested one. Doctor was patient, empathetic & understanding. At the end of the appointment I had a prescription sent to my phone & a referral for an X-ray for when I could arrange for one. The following day I received a follow-up call to make sure all was well & to make sure I didn't require anything further. A courtesy call is always appreciated, especially in stressful situations like getting medical attention, it's easy to forget important information or questions you didn't know you had 🙂 I would 100% recommend to friends & family & would 100% use their services again!

Respuesta de Prime Medic
Very quick response. Dr was very reassuring and provided a prescription for antibiotics.

Respuesta de Prime Medic
My son needed antibiotics and steroids for a chest infection at 11pm last night it is now after 6pm the NEXT DAY and I still HAVE NOT RECEIVED MY SONS SCRIPTS
Nothing but excuses 0 help 0 care absolutely disgusting service dont use these drs they are happy to send the invoice immediately but the needed scripts nahh you can wait indefinitely

Respuesta de Prime Medic
Prime Medic have been great providing repeat prescriptions. Their doctors are friendly and courteous. Certainly saves time waiting at my local clinic!
They follow up after the consultation to ensure you have received your prescription and that you are happy with their service.

Respuesta de Prime Medic
Super professional Doctor I’v knew what he was talking about and I was just trying to help him understand what I was going thru

Respuesta de Prime Medic
Seamless easy service. My doctors clinic was damaged by a car ramming through it so I don’t have a clinic at the moment so this service was really helpful.

Respuesta de Prime Medic
I contacted them through their chat, I was rung back almost straight away. I received another call when I was in the queue.
The Dr rang, he was easy to talk to, listened, gave advice and wrote me the Script I needed.
I thoroughly recommend them. Thank you. K

Respuesta de Prime Medic
If I could give 0 stars I would. First of all no one explained how their service works, the first guy who called was just a receptionist and he was so confusing that I started thinking it was a scam. Then I get a second call from the doctor. He prescribes some bloods and breath test for me as well as medications.
Of course he forgets to mention that I needed to fast for the tests and I can't take those exact tablets that he charted for at least 7 days before doing the test. Everything was so rushed and confusing.
Useless is the only word for it.

Respuesta de Prime Medic
Excellent service and always listen to your problem to help you .... Got my medication 💊 was feeling better when I had a toothache in pain they cared helped me as mush as they could with strong antibiotics and some painkillers threw the antibiotics just helped me Thanks.

Respuesta de Prime Medic
I waited approx 4 hours for a phone consultation for my daughter which came in at midnight And She was prescribed the wrong antibiotic for her condition.

Respuesta de Prime Medic
Very quick with responding, and very helpful

Respuesta de Prime Medic
I wasn't able to go out as very ill so this service was very helpful. I was given antibiotics for my bronchitis and after 4 days, I am feeling much better. Thank you

Respuesta de Prime Medic
Very attentive and listened to me and very kind and caring

Respuesta de Prime Medic

Respuesta de Prime Medic
Bulk billed me was a biggie for me, Dr was polite, understanding and helpful. Received E-Script within minutes once finished appointment

Respuesta de Prime Medic
A very handy service. You don’t need to leave home to get the help you need. No waiting days or weeks for an appointment.

Respuesta de Prime Medic
A real company that respects and helps people. First time have used the service and won't be the last that's for sure. While filling out the online form I received a phone call to follow up my information. Everything was good and then was told the Dr would call back later and that they did. Brief chat described my symptoms and even got an escript for the chemist to help me.
Can't say enough good things about my experience today
Thank you Prime Medic for looking after me in my time of need
Much appreciated
Rod

Respuesta de Prime Medic
Excellent help when needed cheers. My chastened nyhealth let me dow n when my back had spasms slowly healing thanks

Respuesta de Prime Medic
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