Having used Proactive for several years during my time at a previous employer, it made total sense to call upon their services once again when we needed large, bulk pick ups from customers he... Ver más
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Consulta las opiniones de los clientes
I personally have been dealing with Proactive for the last 6 years, I can honestly say they are the very best, the people, level of service, they have never let us down on delivery, everybody is... Ver más
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Thank you to driver, Tom and the very helpful lady (sorry I didn’t get your name) at Wilson Road Depot. You both went above and beyond to ensure some Solar Window film arrived at a high school on a ho... Ver más
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We’ve used Proactive Despatch for a long time, and they never miss a beat. The staff are friendly, communication is spot on, and they handle urgent bookings with complete ease. Their reliability makes... Ver más
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Información sobre la empresa
Escrito por la empresa
Proactive Despatch Champions of Customer Service At Proactive Despatch, we view ourselves as a customer service business first and courier company second. If we get the service right everything else falls into place. We want to challenge the image of the courier industry and have a positive effect on peoples experiences using same day courier services. At Proactive Despatch we provide; 1. Proactive Communication - Honest and accurate communication is at the heart of everything we do. We will keep you informed every step of the way so that you can keep your customer/engineers onwardly informed. We aim to provide you piece of mind that your deliveries are being looked after and if there is any issue we will let you know immediately. 2. Quick Response - We understand that your world moves at a fast pace. We work extremely hard to be able to offer collection within 60 mins. 3. Great Availability - We have access to a large fleet of Transits and Small vans spread across the North West and Midlands. 4. Professional Couriers - We go to great lengths to ensure we work with only the best, most professional couriers who will represent us and you in the absolute best light in front of your customer. 6. Delivery Notification - To give you piece of mind and free up your head space, we will email you a notification of the delivery time and recipient signature. Our courier will obtain signatures, times and description of goods at both collection and delivery on a POD note which is available to you on request for up to 2 years. 7. Competitive Rates - You will have the benefit of competitive rates without compromising our high standard of service.
Información de contacto
Foundry House, Waterside Lane, WA8 8UD, Widnes, Reino Unido
- 0333 003 0022
- Bookings@proactivedespatch.com
- proactivedespatch.com
4,9
Excelente
156 opiniones
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Second to None
We have been using Proactive Despatch for several years now, they are and always will be the number one choice for our sameday movements.
The whole team are brilliant, communication is fast and always correct, all the staff are always willing to help and offer a solution to get the job done in a timely and professional manner.
The company is completely reliable and never disappoint.
16 de mayo de 2022
Opinión espontánea
Respuesta de Proactive Despatch
Thanks for your kind comments Michael
5 Star Service
We have worked with Proactive for several years now and the service that they provide is second to none. All of the staff are extremely polite and helpful and they have become an integral part of our day to day operations.
25 de abril de 2022
Opinión espontánea
Respuesta de Proactive Despatch
Thanks for the review Matt much appreciated
Helpful and Hardworking
We have worked with Proactive for a number of years. They are always so delightful to speak to, and always try their best in whatever situation you may need. They are quick, helpful and eveything is done to a very high standard. Thank-you for all your hard work. Meghan and Daisy :)
5 de abril de 2022
Opinión espontánea
Respuesta de Proactive Despatch
Thanks for your kind comments Daisy much appreciated
Excellent
Have used Pro-Active now for a number of years and have never had a single problem.
All of the customer service team are polite and helpful, always willing to go the extra mile.
Cost is very competitive and drivers are always extremely polite and knowledgable.
Thanks for always doing a great job!
1 de abril de 2022
Opinión espontánea
Respuesta de Proactive Despatch
Thanks for your review Kelly much appreciated
Proactive Despatch
The Interview - very relaxed and friendly atmosphere, was offered tea or coffee and given a bottle of water. Was interviewed by Craig Hyland, excellent customer service, he was friendly and polite and very welcoming, got the job straight away. Been working for Proactive Despatch for several months now, all the team are great, always paid on time and they are very friendly and professional always. Even if I cant do a job for them they are still friendly and polite and don't hold it against you. They are the most professional courier company I'm registered with. I'm shocked to see the racist review as I am Black African and English is my second language. Would defiantly recommend
23 de octubre de 2018
Opinión espontánea
Worst interview experience ever
Went to the interview 16/10/2018 interviewer the Operations Director Was me and a Polish guy and at the end of interview 1hr 20mins was told abruptly NEITHER of you guys are getting the van driver jobs 'to the polish guy BECAUSE YOU CAN'T SPEAk ENGLISH! Polish guy was furious outside saying he wants to sue this OPERATIONS Director! They talk about customer service and this is the service he gives to potential self employed drivers. If any of you want to discuss this with me please email I will fill you in. I was proper disgusted.
18 de octubre de 2018
Opinión espontánea
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