Probiketrader Opiniones 

349
•
TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Having seen my 'dream bike' on their website via Facebook Market place, I was gutted to find I was too late had it had sol. I contacted PBT and Keval went out of his way to source the same frame and... Ver más

Valorada con 5 estrellas sobre 5

Great experience with probiketrader, kept me in the loop during the whole process up until pickup. The team at Northern Heights Bikes set me off on my way with heaps of useful information about my bik... Ver más

Valorada con 5 estrellas sobre 5

Great service by The Probike Trader Team: great comms, accommodating, flexible. Really take the hassle out of buying, selling through a brilliant exchange experience.

Valorada con 5 estrellas sobre 5

Helpful, friendly team that respond quickly to queries. Very useful website to source parts for building or upgrading bikes. Reasonable prices and the reassurance that parts have been inspected for de... Ver más


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4,9

Excelente

TrustScore: 5 sobre 5

349 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(349)

5 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

I had an issue the other day while…

I had an issue the other day while working with the gear inner cable and I called the bike shop;the guy told me to go there and change it straight away so I went there and he had a mechanic who fixed it for me!!!great costumer support and service provided.I always support locals and this one is gonna be my place for service and any issue with my bike definitely.I really recommend this place and they also got very decent good bikes plus vintage exclusive models.Also they can assist you with any parts as the guy got knowledge and can give you fair prices in second hand well maintained stuff!!!so proud to be his first workshop costumer!!!

15 de septiembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Communication was excellent!

This was the first time I’ve sold a bicycle so didn’t have any knowledge of the process. I found Cycletrade online and followed the instructions. They offered me a price which I accepted and then arranged for a box to be sent out and for collection by Parcelforce. When they received it and inspected it they paid me by bacs transfer the same day. It was an easy, pain free transaction. Communication was excellent! Would really recommend Cycletrade if your considering selling a bike!

11 de septiembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great Service

I sold a bike to Cycletrade. The price offered was excellent for a sale to a trade buyer. Satisfying to know the bike will go on to a good home!
The customer service provided by Keval is second to none. Polite, efficient and even when the courier had a glitch with the delivery, Keval and his team sorted it out in no time.
Top notch!

4 de septiembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Trek 520 Touring Bike

Sold my Trek 520 with Cycletrade, hard to find a buyer for a touring bike online, few and far between! Happy with agreed price and Keval was great to deal with. Would happily recommend.

26 de agosto de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Recommended company

Had been trying to sell my 2016 bike on line. I was not having a lot of joy. One buyer agreed a price and then didn't pay up. I sent pictures of my bike to Cycletrade and had a very quick reply with an offer. Although it was a lot less than I wanted I was happy just to get the bike of my hands. I decided to deliver the bike to their premises in London. I was met by a very enthusiastic, Keval, who was clearly passionate about bikes. The funds were transferred to my account after the bike had been inspected. Of course the bike and parts with it are now on sale for over double what they paid but this is to be expected when you have cover overheads as they do. Overall very pleased with whole process.

17 de agosto de 2023
Opinión espontánea
Valorada con 4 estrellas sobre 5

First time I've used Cycle Trade - excellent!

This is the first time I've used Cycle Trade and I'm impressed. Being able to get second hand bike kit for very reasonable prices and a money back guarantee, means I can try kit that, I either can't afford or am not willing to spend the money on when brand new. A pair of power meter pedals in this case - which came boxed and with the original 'get started' leaflet.
My only niggle, and a very minor one, is the 6 days it took for my purchase to arrive. We're all too used to next day delivery now!
I thoroughly recommend Cycle Trade.

4 de agosto de 2023
Valorada con 5 estrellas sobre 5

Excellent experience.

This company sells both new and used bicycles, components and accessories. I purchased from them for the first time and was impressed with both the communication and value for money.

21 de junio de 2023
Valorada con 4 estrellas sobre 5

Excellent delivery speed

Excellent delivery speed. Well packaged product which was as described/shown in the listing.
Very happy with purchase.
Only downside was receiving an empty manual document holder. Not a big deal but prevents 5 stars

30 de mayo de 2023
Logotipo de Probiketrader

Respuesta de Probiketrader

Hi There, Thanks for the kind review. Hope you enjoy the bike! :)

Valorada con 5 estrellas sobre 5

Bellisimo

Classic, as advertised, swift dispatch, many thanks, bellisimo

25 de mayo de 2023
Logotipo de Probiketrader

Respuesta de Probiketrader

Thanks! Hope you have a nice summer :)

Valorada con 5 estrellas sobre 5

Bike sale, straight forward transaction

Had a high end used bike to sell after upgrading. Google search found me Cycletrade. Made contact with theam and had a quick responce. We agreed on a price for which i was happy to sell them my bike. With them being based in Glasgow, i was able to deliver bike to them. From first contact to dropping bike off and the agreed sales funds being transferred into my bank, it was all easy, quick and straightforward. No hesitation in recommending Cycleterade. Great company to do business with.

20 de mayo de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Failure to send ordered component

Failure to send ordered component. No notification of delay. In the event of the product ever arriving I hope the returns process is more straightforward.

27 de abril de 2023
Logotipo de Probiketrader

Respuesta de Probiketrader

Hi Gareth, Firstly, we are very sorry for the delay. It looks like due to a PayPal/Website Glitch, the order never came through on our system, which is something we have resolved. Of-course, this is a highly unusual occurrence and we pride ourselves on our customer service, but clearly we have not given you an optimal experience and are very sorry.

I have sent you an email this morning with a quick resolution and look forward to hearing from you.

Best,

Keval

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