I reached out because I was charged for a service I did not knowingly sign up for---I was very frustrated. Timothy, my customer service rep, understood the problem, looked up my account, and immediate... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
The chat was initiated because I was told I’d be charged $1 for a report. They mentioned a 30/month package that I did NOT want. Well once some of course I was billed for $31. Entered the chat expl... Ver más
I thought the one time report would cost $1. It actually cost $31 for the report package. Once I saw the charge, I contacted customer service. The response and refund were very fast, and very courteo... Ver más
This person, I wish I gotten his name or her name that did a fantastic job and helping me. I came on here very upset when I first came on but they assured me that everything was OK my account was... Ver más
Información sobre la empresa
Información de contacto
No consta que solicite reseñas
Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas
Ha contestado el 82% de las opiniones negativas
Suele responder en menos de 24 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Closed account immediately upon request
Unexpected monthly charges - easy to close account hopefully?
I didn't know it was going to start charging me monthly. It initially claimed to only be a one-time fee and then suddenly it was a monthly sub. I believe I was able to close it via the chat on their website but I won't know for sure til I can see no new charges appear for a month. I will be monitoring and will raise to 2* if it seems like I don't get charged again.
Jerry assisted me today and did a stellar job
I did an online had Jerry. He assisted me so quickly and so easily I almost couldn’t believe it. Thank you so much Jerry stellar job.
I was charged $31 when I was only told…
I was charged $31 when I was only told it would be $1. The person was helpful but this site is a scam
Very professional with quick responses
Very kind and quick responses. Took care of my request quickly, which was much appreciated. Fast and painless. Thank you.
One-Time Search Turned Into Multiple Charges
I used PublicRecordsData.us to obtain records on my own property. The website appeared to offer a one-time report for a small fee, but over the next month, I was charged multiple amounts, including $7, $9, and two separate $30 charges.
At no point did I receive an email receipt or confirmation showing that I had signed up for a recurring membership. After discovering the latest $30 charge, I contacted customer service through live chat, and they canceled the account and agreed to refund that charge.
I then reviewed their Terms page and could not find any mention of membership fees, recurring billing, or subscription pricing. I also never received any email detailing a $30 monthly charge or confirming enrollment in a subscription.
Based on my experience, the pricing and billing practices are not clearly disclosed. The information provided was publicly available elsewhere, and I would strongly recommend that others monitor their credit card statements carefully before using this service.
Quick service cancelling my account.
Quick service cancelling my account.
This company is a complete scam
This company is a complete scam. they offer a PDR for $9 but you'll be charged MULTIPLE times. I was charged over $50 before I was able to close my account. DO NOT USE THIS WEBSITE
Easy communication and fast results
Easy communication and fast results! Great customer service and my problem was solved in no time.
I was over charged today and when I…
I was over charged today and when I messaged to inform public records about it, the representative was very helpful and informed me I would be given a full refund.
yet another scam public records site
yet another scam public records site. Asked for a $1 for one search, charged $31.
100% of the data provided available from other public means.
This is not a good site/service.
I had a charge for $30
I had a charge for $30, but Jerry was able to get it cleared and canceled on my behalf.
Quickly canceled subscription on chat
Russel was very fast and helpful
Russel was very fast and helpful, thank you so much
Customer service was great
Very fast and helpful
Inaccurate data and auto membership signup
I paid their free to get some records. 1. The data they provided was super inaccurate.
2. They auto signed me up for a subscription I did not approve! So unethical!
Very timely with responses and actions.
Quick and easy
The agent was nice and very informative…
The agent was nice and very informative to get what needed to be done.
If i need your service again I will come to this website to sign up again. Great customer service and im a very pleased customer with my service today. The Agent was outstanding
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.








