I reached out because I was charged for a service I did not knowingly sign up for---I was very frustrated. Timothy, my customer service rep, understood the problem, looked up my account, and immediate... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
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Consulta las opiniones de los clientes
The chat was initiated because I was told I’d be charged $1 for a report. They mentioned a 30/month package that I did NOT want. Well once some of course I was billed for $31. Entered the chat expl... Ver más
I used this service before and they were great in finding the records to a vehicle with a lost title. I would definitely recommend them for find lost titles. The customer service is outstanding and ex... Ver más
I thought the one time report would cost $1. It actually cost $31 for the report package. Once I saw the charge, I contacted customer service. The response and refund were very fast, and very courteo... Ver más
Información sobre la empresa
Información de contacto
4,4
Excelente
364 opiniones
No consta que solicite reseñas
Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas
Ha contestado el 82% de las opiniones negativas
Suele responder en menos de 24 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
The process of closing my account was…
The process of closing my account was quick and easy.
18 de junio de 2026
Opinión espontánea
Fast and friendly service
Fast and friendly service. Helped me with my problem without making it challenging.
17 de junio de 2026
Opinión espontánea
Quick solution found
Quick solution found, very helpful and efficient
18 de junio de 2026
Opinión espontánea
Customer Service was Great
Helped me really quickly to get my subscription cancelled. Didn't hassle me about it or make me call in.
18 de junio de 2026
Opinión espontánea
DO NOT USE THIS SITE!
this is a scam for sure! i was trying to get my GA driving record. after i gave them my info, it said the cost was $1, then it said i needed to pay $7, then is asked for $9, so i called the # and the girl said they don't even have my driving record (so no idea what they are selling) but she said she cancelled my account and would issue a $38 refund, at NO time did I see or agree to pay $30 for anything. Very Deceptive. She said my refund would take 3-5 bus days, not sure why they could not just CANCEL and not charge, odd. But anyway, steer clear. I thought I was on the GA public Records Gov site, apparently not.
18 de junio de 2026
Opinión espontánea
Respuesta de PublicRecordsData.us
Hello Twyla,
If there is anything else we can assist you with regarding your account, please reach out to our team at support@publicrecordsdata.us at your earliest convenience. We are always here to help.
The Support Team
The agent promptly addressed my…
The agent promptly addressed my concerns.
18 de junio de 2026
Opinión espontánea
Scam
Scam! They randomly started charging my card days after I used their website.
18 de junio de 2026
Opinión espontánea
Respuesta de PublicRecordsData.us
Hello Mark,
Please contact us at support@publicrecordsdata.us and put ‘Refund’ in the subject line. We will immediately refund your order.
The Support Team
Customer service and solution to my…
Customer service and solution to my real-estate problem.
17 de junio de 2026
Opinión espontánea
Steven was awesome in chat
Steven was awesome in chat. I was shocked with how quick and helpful he was able to be. Thank you Steven!
17 de junio de 2026
Opinión espontánea
My experience was great
My experience was great! Everything was handled smoothly, accurately and timely.
17 de junio de 2026
Opinión espontánea
Great chat service
Great chat service. However it would be better if whoever is in charge of the design to make account access easier to remove your cc info, etc. Then I wouldn't have to reach out at all.
17 de junio de 2026
Opinión espontánea
Nancy in customer service quickly…
Nancy in customer service quickly answered my questions, found my account, took care of closing my account, and issued my refund.
17 de junio de 2026
Opinión espontánea
Very helpful and helped me immediately.
17 de junio de 2026
Opinión espontánea
Why am I being charged for 2 months for…
Why am I being charged for 2 months for a "report package" that I did not authorize? This company's website is extremely misleading!
17 de junio de 2026
Opinión espontánea
Respuesta de PublicRecordsData.us
Hello Jennifer,
Please contact us at support@publicrecordsdata.us and put ‘Refund’ in the subject line. We will immediately refund your order.
The Support Team
Fast and friendly
Fast and friendly. Had my problem solved in minutes
17 de junio de 2026
Opinión espontánea
He listened
He listened, took care of my concerns, and fixed the problem. Honestly the best CS encounter I have ever had.
16 de junio de 2026
Opinión espontánea
My issue was handled as requested to my…
My issue was handled as requested to my satisfaction.
16 de junio de 2026
Opinión espontánea
La experiencia Trustpilot
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