I reached out because I was charged for a service I did not knowingly sign up for---I was very frustrated. Timothy, my customer service rep, understood the problem, looked up my account, and immediate... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
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Consulta las opiniones de los clientes
The chat was initiated because I was told I’d be charged $1 for a report. They mentioned a 30/month package that I did NOT want. Well once some of course I was billed for $31. Entered the chat expl... Ver más
I used this service before and they were great in finding the records to a vehicle with a lost title. I would definitely recommend them for find lost titles. The customer service is outstanding and ex... Ver más
I thought the one time report would cost $1. It actually cost $31 for the report package. Once I saw the charge, I contacted customer service. The response and refund were very fast, and very courteo... Ver más
Información sobre la empresa
Información de contacto
No consta que solicite reseñas
Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas
Ha contestado el 82% de las opiniones negativas
Suele responder en menos de 24 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Quick and easy
The agent was nice and very informative…
The agent was nice and very informative to get what needed to be done.
If i need your service again I will come to this website to sign up again. Great customer service and im a very pleased customer with my service today. The Agent was outstanding
Quickly helped close the account
Quickly helped close the account. Much relieved my anxiety.
Customer service was very helpful
Customer service was very helpful. Thank you for all the support.
The chat was initiated because I was…
The chat was initiated because I was told I’d be charged $1 for a report. They mentioned a 30/month package that I did NOT want. Well once some of course I was billed for $31. Entered the chat explained my story and surprisingly, they were very courteous and helpful. Refunded the charge and assured me all was taken care of. These days they could’ve hid behind fine print or policy but they didn’t and helped out 100%.
So helpful and quick!
So helpful and quick!! Virginia was very helpful in finding my account and resolving my question!! Thank you!!
Ronald was very helpful
Ronald was very helpful, and the information provided by the site was exactly what i needed.
The agent answered my questions and was…
The agent answered my questions and was able to get my account closed so I would not be charged further. Super fast and very helpful agent.
Do not purchase records
Do not purchase records. They are NOT up front about charges. I was charged $1.00 then $7.00 and then $30.00
Do NOT OPEN an account. Do NOT enter your Credit Card information. Unexpected charges occurred!!!!! Customer service was RUDE and said next time read the small print.
Happily refunded for service charges
I reached out because I was charged for a service I did not knowingly sign up for---I was very frustrated. Timothy, my customer service rep, understood the problem, looked up my account, and immediately refunded me the fees I was charged and closed the account which also was unknowingly opened. Very happy there was a quick solution for this issue.
Timothy was prompt and quick on getting…
Timothy was prompt and quick on getting my account closed and reimbursement made back to my account definitely 10 out of 10 customer service
They charged me multiple times and when…
They charged me multiple times and when I contacted them they claimed it was for multiple services. However, I received one report that was supposed to be $31, but they charged me twice. Initially when I contacted them, they would not address this. Update they said they would refund my 31.00, so if that does happen I will update this review. Watch your credit card statements!
Daniel helped me out getting assisted…
Daniel helped me out getting assisted quick and easy
Richard was straight to the point and…
Richard was straight to the point and very helpful
They were a real person
They were a real person, responded instantly, was able to help within a minute. All resolved thanks again.
Customer service was amazing and wuick…
Customer service was amazing and quick to resolve my issue.
Very helpful
I misunderstood the charges and the agent, Timothy, was very courteous and helped me resolve my issues. I was very pleased working with him and the company,
Great agent helpful and fixed my issue…
Great agent helpful and fixed my issue right away
Solve my problem
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
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