I reached out because I was charged for a service I did not knowingly sign up for---I was very frustrated. Timothy, my customer service rep, understood the problem, looked up my account, and immediate... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
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Consulta las opiniones de los clientes
The chat was initiated because I was told I’d be charged $1 for a report. They mentioned a 30/month package that I did NOT want. Well once some of course I was billed for $31. Entered the chat expl... Ver más
I used this service before and they were great in finding the records to a vehicle with a lost title. I would definitely recommend them for find lost titles. The customer service is outstanding and ex... Ver más
I thought the one time report would cost $1. It actually cost $31 for the report package. Once I saw the charge, I contacted customer service. The response and refund were very fast, and very courteo... Ver más
Información sobre la empresa
Información de contacto
No consta que solicite reseñas
Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas
Ha contestado el 82% de las opiniones negativas
Suele responder en menos de 24 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Good service
Excelente servicio
Excellent customer service. They treated me with great kindness, patience and professionalism. They answered all my questions clearly and quickly, making me feel valued as a customer. I definitely recommend their service and would shop with them again. Thank you for the great experience!
customer support specialist - Amanda was amazing!!
very easy handling issues.
Quick response and Virginia took care…
Quick response and Virginia took care of my issue promptly
I was able to get the assistance I…
I was able to get the assistance I needed. Russell was great!
They were fast and I appreciate they…
They were fast and I appreciate they did as as I asked.
Ryan did a great job explaining…
Ryan did a great job explaining everything and resolving my situation. Much appreciated!
Unwittingly signed up for a subscription.
I thought I was buying one public records report, but it was in fact a subscription. My account was easily canceled via chat and I was promptly provided a refund.
The representative Paul understood my…
The representative Paul understood my concern and what I wanted to do. He quickly arrived at a resolution and then also advised on what next steps that I could expect to receive in the form of an email communication.
Quick and easy
It was quick and easy to interact and…
It was quick and easy to interact and complete my request.
Customer service was prompt and…Great Service
Customer service was prompt and efficient!
$31.00 Charge Refunded Promptly
I ordered one report from this company PublicRecordsdata.us. I was told it would cost $1.00.
I was charged $31.00 for what I was told would be $1.00.
I spoke with a representative in an online chat situation and was refunded my $31.00. Thank goodness. I could never afford paying $31.00 for 1 report that gave me basically no information. They at least tried though.
Quick and helpful
Quick and helpful, response time was effective and efficient.
My experience was fast and easy.
My experience was fast and easy.
I was supposed to be charged one dollar and I was charged $31
I went on to try to help a friend who was having a problem understanding about flood zones in her home. It said it would cost me one dollar to take a look at her house. I was charged $31. Very hard to understand. I am furious. They will not refund my money so this is what you get for helping a friend.

Respuesta de PublicRecordsData.us
La experiencia Trustpilot
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