Pureessentialswellness Opiniones 

I wish to God that I had read the reviews, and have I learned a lesson!!?My experience was EXACTLY the same as the following tales. The video was totally convincing, and since I am no Spring Chicken I am feeling really stupid and dare not tell a soul!!

I,pathetically, made the mistake of placing 2 orders, one for 12 bottles, the other for 6!! I quickly realised what I had done and tried to cancel one order. You are joking! Not possible, already being processed. It cost me £290 and £224. Work it out!!

Endless emails, promises of rebates, 10, 20 and 30percent. Hellena was my contact, she must indeed be very busy.

Yesterday, I finally gave up, because I didn't want to give them any further personal details in reimbursing me. I told them I would keep the items, but who needs 18 bottles of turmeric? The whole thing has made me feel ill. Enervia does exist, but it is certainly not this one.

How I wish I had read all the other reviews before being sucked in to purchase from them. I would have saved £234
They offer help for dementia sufferers. Their video is very plausible. What I infact received were 6 bottles of a turmeric supplement which, needless to say could have been bought for a fraction of the price!
I have been sending endless emails which they have finally responded to. All I wanted was a return address label to process a refund. It’s been like pulling teeth!
Finally got a return address in the Netherlands. I was told I had to pay for postage and a 20%restocking charge. I would also not be reimbursed for opened bottles! I will not be reimbursed until they receive the parcel ! I am expected to wait until it’s been received, inspected and re-stocked before I can expect my refund!
What sort of people prey on sick people
Will I be reimbursed🤔 I am a pensioner living on a budget
Watch this space
Do not t buy from these people - they are total scammers with no conscience

This company is a star, a first class scammer.
Fellow victims should not beat themselves up over their naivety. You watch a 30 minute video promoting a memory enhancing pill, goodbye fear of dementia, listen to customer Clint Eastwood, once again memorises a script in entirety, up trots Professor Phil Spencer to endorse the discovery. Why wouldn’t you sign up?
So you place an order, pay your money and await the promised pills. But hey, this is not what I ordered, bottles of turmeric.
Sorry, you’ve sent me the wrong stuff, can I have what you promised? They can’t, of course, because it doesn’t exist.They can only drag you into an endless exchange of percentage refund, which they won’t pay.
A way forward? They need exposure, our MP’s, Press, Rip off Britain, Standard Services …..
These people steal the hard earned cash of honest citizens looking for a solution to whatever personal ailment.
They are scum.

I was taken in by the slick advert and paid £234 for 6 months supply on 4th July. The package arrived on 14th July, plastic bag with 6 very inferior looking packaged tubs of the supplement. No booklet about the product etc, looking at the information on the capsule tub it contains mostly Tumeric, which could have been purchased at a quarter of the cost. I have emailed them numerous times for a refund, but so far they are refusing. I will keep at it..

As others have said - a SCAM. I watched a video by Bill Gates (if it was him) very convincing so bought a product called Enervia. Duly arrived but I decided that I did not want it so asked to return. Helena is a very busy lady it seems, usual Bull--it offering firstly 10%, then another 20% and then another 30% but I still asked for a full return address and then refund. Was asked to send photos of the unopened bottles and original packaging - yes I kept that because I was going to return the good in it. Sent the photos and they say they never received them. I see that there is an address on the label that was with the package which is Kleine Esch 669, Moordrecht, Holland 2841MK. Not sure what to do with this information. Might contact Trading Standards.
Just wish I had checked here first before being sucked in on impulse by the video. I have probably learnt a very expensive lesson.

these tablets dont work and company only give you 60 days refund...i tried to apply 60 days for refund as wasnt working and got refused as told i was 61 days on contact (took them ages to get back to me aswell) was told takes 2-4 months for tablets to work so having a 60 day refund policy is CRAP really as product isnt cheap
DO NOT BUY!!!!

pureessentialswellness, do not buy from this company it’s a very professional scam advert for health supplement, the advert is shown on FB with back up information from a Dr C Bennett, total scam, advert lasts forever 30 minutes. You can not get a refund from them even though they have a 60 day guarantee returns policy, the scam is to get you to purchase 3 bottles when you have done this, they state you will probably need a further 3 bottles and just to be sure a further 3 bottles at a discounted price, Do not be drawn in do not buy anything from them, see other sports on Trustpilot.

Foolishly I fell for false claims about Lipomax weight loss tablets which appeared to be endorsed by Ruth Jones. This was fake. I spent a ridiculous amount of money £234 which I doubt I will ever recover. Pureessentialswellness are not honouring their 60 days money back guarantee and their agent MSLW limited are ignoring my emails

Very poor customer service. I fell for ads on Instagram about Floravita (bowel support supplement, supposedly)and spent £149 on three months supply. I had read their ‘money back guarantee, no questions asked’ policy. I tried the product for six weeks but with no results. On contacting customer services I was advised to persist. No results. When I asked for a refund I was offered 25% of the amount. I quoted their ‘money back’ guarantee but to no avail. Eventually the offer was raised to 40%. To date I have sent over 20 emails to customer services requesting this refund. I either get no response or an automated reply telling me how much they care.
Do not fall for their scam like I did!

I have had the same experience with this company. I managed to get an address and sent the unopened bottles back recorded delivery . had an email from a Sophie saying they would process it and get back to me .since then nothing
I've sent loads of emails with no reply. what can we do now????

This company is a scam! Please do not purchase from them!
I came across this company on social media and having watched a half hour video, decided to buy the product they were selling. I know! I should have known better, especially at my age, but they really were great salespeople! I purchased 6 bottles of tablets and upon completion of the payment I was offered a further 3 bottles at a great discount. I stupidly agreed. In total I spent over £300 and those 3 additional bottles? They cost the same as the 6 bottles! 9 bottles meant 9 months of tablets.
You’re probably thinking I never received the product, right? Wrong! I did receive all nine bottles. However, during the video it explained its main ingredients which sounded good but I have some allergies so before opening any of the bottles, I read the ingredients list and their quantities. Unfortunately I found a couple of ingredients that I’m allergic to, so I decided to contact Pure Essentials Wellness to arrange a return and refund. When I went to the website I got a message telling me the domain was available to purchase!!
I eventually found an email address and wrote asking them to provide me with a return address so I could send back the product. I explained in great detail how I hadn’t broken the seal on any of the bottles, and that I was allergic to a couple of the ingredients. I had doubts about whether I’d get a response from them.
I did receive an email but it didn’t include a return address. Hellena said she was sorry to hear that I needed to return the items and she was offering me a 20% refund and I could keep the product.
I replied refusing her offer, explained again why I needed to return them and said I wanted a full refund.
Hellena wrote back offering me a 40% refund - which her manager had approved and was a special offer just for me, that it wasn’t something they would do for anyone else. She then said that as well as the 40% refund I could continue to use the product and receive its benefits.
She was basically telling me to take the tablets regardless of the impact they would have on me.
I later discovered a lot of reviews that other dissatisfied customers had written, and guess what? They were also offered a 40% refund!!
I am a lone parent with an incurable illness on benefits and I used all my savings to buy a product that I can’t use. Yes I was stupid to spend all that money but I would have used the product if I wasn’t allergic to some of the ingredients. I hope for other customers who have purchased the tablets that they truly do work, so that it’s not a total waste of money. The problem is that any company selling a product needs to have a telephone number for customer services. They need to listen to those customers instead of having a standard email policy that sends out identical messages first offering a 20% refund and then a 40% refund, implying that they’re doing it just for you. Every consumer has the right to return an item in exchange for a full refund (if the item is in the same unused condition that it arrived in). I will be taking this further, I cannot afford to write this off as a bad experience, which it is!
I haven’t received a reply from Hellena yet and I’m not surprised. You only have a certain amount of time to return an item and apparently for this company it’s 14 days from when you receive the package.

Why can’t I leave zero stars?!! This scam rip off company do not deserve one star!! I feel incredibly stupid for falling for this scam; I should know better at my age. I sat through half a hour of video, and I’ll give them this, they know how to sell! I stupidly purchase six bottles, paid, and was offered a further three at a huge discount (that was b*llsh*t!!). I paid over £300 meaning I paid as much for the three bottles as I did for the six - do the math because I canny do it!!
Eventually my package arrived, I didn’t realise it was coming from China, and before opening a single bottle, I read the full ingredients list. It only gave the main “health benefits” ingredients online and I’m allergic to some foods/ingredients. Unfortunately, I found a couple of ingredients that I was allergic to. I was disappointed because I was hoping for some help with my health. I went to their website - only it wasn’t their website!!! I could purchase that domain if I wanted to!! I obviously realised I’d been scammed right there. I went on Google and eventually found a company in Ireland that acted as a “host” for companies. After going round in circles for ages I finally found a customer service email address for Pure Essentials Wellness (not the same as Pure Essentials!). Trust Pilot don’t allow email addresses in reviews so put the letters cs then the @ sign then pure essentials wellness dot com.
I wrote asking for their return address as I needed to return the nine unopened bottles and why. It took a couple of days to get a response and then they offered me a 25% refund and I could keep the tablets!! I replied saying no thanx, I want to return them for a full refund as was my consumer rights.
I received a reply today (two days after I’d sent my refusal email) in which Hellena went on and on about how she understood and wanted to help me. She’d spoken with her boss and I was being offered something that nobody else would get (more b*llsh*t!) a 40% refund and I could “keep taking the tablets as well”. So she ignored the fact that I couldn’t take them, hadn’t opened any of the bottles or acknowledged the fact that I was allergic to some of the ingredients.
I am very aware that they are going to draw this out as long as possible because you only have 14 days to request a refund. After that…you’re screwed completely.
I am a single parent living with an incurable illness and I stupidly wasted over £300 on a scam. Please, please, do not buy from this “company”. If you see the video, do not watch it!! Close the window or browser!! Do not get ripped off like myself and so so many others. They don’t have a single five star rating. Nor a four star. Nor a three star. Nor a two star!!!
I really hope this company gets shut down. I will not go quietly. I’m taking this all the way.

I wish I had researched this product and company before been totally taken in by the impressive half hour presentation ! I purchased 6 bottles then the offer of an upgrade came up so I upgraded the page did not refresh or give any confirmation so I pressed again to my horror when I checked my PayPal was 4 payments 3 at £234 and 1 at £290 I instantly messaged paypal who couldn't stop the transaction do I emailed company and got same reply the other reviews stated couldn't cancel as already dispatched offered the 16% refund which i declined now been offered 40% again by Heleena !
I feel ill with anxiety don't know if I'm even going to receive a parcel let alone if they are real.Feel an absolute fool :(

I too have fallen for the scam !!
I can only echo what others have said below

Please do not be sucked in by the advertising

Went on their site, and couldn't get out of the page, they say if you leave you will be charged for double the price. I emailed them as PayPal gave me their email as nothing on the page to contact customer service to cancel. I cancelled the order their reply email said I can cancel and get a full refund as it hadn't been dispatched. They never replied and on the 17/2/26 they dispatched the tablet. PayPal and credit card in dispute. They are crooks.

This company, if it really exists, is only to sell, has no scruples, and no intention of refunding money to unsuspecting 'customers'.
Why can nothing be done about these people? I have an intolerance to orange, and nothing was said about the other contents on the website, so I didn't know until I opened the pack of three. I explained but thy just keep saying it's difficult to return, and they'll give me a discount so I can keep them and 'keep using them'-They just don't care!

As like the previous posts I have been scammed by this false information and advertising. I tried to cancel the sale as soon as I had agreed to purchase the special offer 10 bottles!!! And then the next screen came up saying it would only work properly if I purchased additional pills which I then realised it was a scam to get as much money out of me that they could and it is hundreds of pounds they said the same story as previous reviews have received that I should wait and try the and have 60 days etc. I wrote back to say I have not opened the package that arrived and demanded a refund with instructions on how to return but nothing has come back from them yet. I have been in touch with my bank to see if they can help get my money back.

THIS COMPANY IS A SCAM!!! My mother was lured into buying 6 bottles of their "slimming capsules" after watching a clip on facebook. They arrived in an envelope with no return address, delivery note or conpany information.
On reading the bottle we found the ingredients were things you could find in the kitchen cupboard.
This company was informed of adverse allergic reactions to one of the ingredients in the capsules. The advised mum to continue taking them which is not only poor customer service but also potentially dangerous advice.
It was claimed in the video that they came with a "60 day 100% satisfaction guarantee" or a full refund.
Obtaining a refund has been an absolute run around. At first a 15% refund was offered which was rejected. It was then increased to 40% without returning the products or 80% minus the open bottle which would be deducted from the 80% and a 15% handling fee would be added and we cover return costs. We agreed to return the products to a very dodgy looking address in Holland only for them to delay replies to our emails so much that they now say we have exceeded the 60 day money back guarantee and they will now no longer process a refund.
Cart panda has also been absolutely useless in helping with this issue.
Steer clear of this company!

If only I had checked with Trust Pilot before being "seduced" with a slimming product that has no side affects and promises drastic weight loss that is permanent! I tried cancelling this order within 2 hours of ordering 6 bottles....highly recommended for near maximum effect with a further recommendation to buy 3 more at half price. As already said, I watched the Face Book video for about half an hour....I know, I should have twigged then......especially with the extra incentive to purchase yet more. This is what alerted me tbh. Within one hour, I received a response from Cartpanda with a link to the product company here named, whom I immediately contacted with no response. The following day, I received an email from the shipping company to say my order had been despatched! Several emails have been exchanged with me becoming less polite and more explicit but still, no details of how to return the tablets but suggesting the best they can do is in the first instance was to generously provide a 16% refund, this escalated to 30% and finally, when I became more insistent, a request by the ever "helpful" Hellena who is very anxious to to assist with my request, now with instructions to video the contents, products and external packaging, return the package in tact at my own expense and they will deduct a further restocking fee of 15% to cover the costs of inspecting and reintegrating! All this despite lengthy promises of full refunds if the product does not meet needs.
What can I say? Do not touch this totally untrustworthy company.

It is called The Jelly Trick to lose weight. The long, long, unnecessarily long video shows squares of jelly being eaten and we are told that all we need to do is to take one square each morning and then eat as normal. We are then told there are three ingredients which we can make in our own kitchens. We have to watch all these women saying how amazing it is when all we need to know is what it is and how to make it. We even have Rebel Wilson showing how much weight she has lost with it which is quite amazing since I saw a similar video for another weight loss product, an oil, using Rebel Wilson who was saying the same thing. I wonder if she knows she is being used on these products’ videos? Then we finally get to the end and, of course, there’s no such thing as the Jelly Trick, they want us to pay a fortune for bottles of their “pills”. Foolishly, as the former person on here, I got sucked in and I thought I would give it a try but with only one bottle. I thought that if it worked then I could order more and if it doesn’t then I haven’t lost too much. This is false advertising stating it is The Jelly Trick (there’s another one called The Pink Salt Trick by the way) and telling us to have a pen and paper ready to write down the recipe when there is no such thing. They are lying. This so-called doctor is lying and I very much doubt he is a physician. I am awaiting receipt of my single bottle and wonder whether I should try it or not. It’s quite frightening.