Pureessentialswellness Opiniones 

Having spent the best part of an hour watching a very persuasive sales pitch, for what I didn't realise was an American company, I placed an order for what I'd been led to believe was a purely herbal, no side effect supplement to support weight loss. However, having placed the order, I then did more investigation into the actual product which turned out to be another version of Ozempic which I did not want and wrote immediately to cancel the order later that same day, as this was not what I'd been led to believe and I'm unable to take the proprietary brand for health reasons. Two days later I received an email saying it was impossible to cancel as the product had already shipped but if the issue was financial (it wasn't and these "supplements" are not cheap) I could retain the product and enjoy a 25% refund. I wrote again to say that was not acceptable, restating the issues as to my decision to cancel and again the company has tried to fob me off with the 25% refund offer as they believed "it would be more advantageous for you to accept the 25% refund offer, since the return process involves shipping costs and additional fees, as well as specific return conditions.
This way, you can keep the product, enjoy an immediate 25% refund, or even gift it to a friend or family member — which would be a simpler and more beneficial solution for you.
I’ll be waiting for your confirmation so we can proceed with the 25% refund right away, okay?"

I have responded to say this was not in any way OK and nor would I gift such a thing to anyone and I wanted a full refund. I have further asked for specific details on their returns policy but given the information in this earlier email the whole thing looks horribly dubious.