Because of a manufacturing issue the curtain rings I received were not the correct size. But that was not a problem for James who went above and beyond to find us the correct rings. He spent a weekend... Ver más
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Consulta las opiniones de los clientes
The website was easy to use, pole was delivered on time, well packaged and excellent quality.
Item was not what I wanted, tried to email the sales team asking for a refund and was ignored me. Update: Comment below is apprwciated but is wrong, order was placed mid April and request... Ver más
La empresa ha respondido
It was a nice surprise to come across a company that still displays a phone number on their website and actually answers the phone! I had a few queries so it was important that I could speak to someon... Ver más
Información sobre la empresa
- Tienda de tratamiento de ventanas
- también en la categoría
- Fabricante y proveedor de cortinas
- Tienda de cortinas
- Tienda de decoración e interiorismo
- Tienda de persianas
- Tienda de ropa de cama
Escrito por la empresa
Quality Poles offers a wide range of high quality Metal and Wooden Curtain Poles, Bedding, Curtains, Venetian Blinds, Curtain Tracks, Roller Blinds, Pole Accessories and more. We specialise in home furnishing products from manufacturers such as Hallis Hudson, Jones Interiors, Catherine Lansfield, Integra, Swish, Speedy Products, Cameron Fuller, Universal and more. We also ship worldwide, so no matter where you are, you can order the same great products at Quality Poles."
Información de contacto
The Street 2, IP20 0DF, Alburgh, Reino Unido
- 01986 511078
- Sales@qualitypoles.com
- qualitypoles.com
4,7
Excelente
291 opiniones
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Exactly what was expected
24 de marzo de 2023
Well packaged but not speedy
Very pleased with tiebacks ordered. Not lightning fast delivery but I wasn’t in a hurry with this. They were out of stock elsewhere.
24 de marzo de 2023
Very satisfied with this order.
Easy to order. Quite fast delivery. Good quality wooden curtain rings.
14 de marzo de 2023
Product very good would have liked next…
Product very good would have liked next day delivery available
17 de marzo de 2023
Beautiful holdbacks very quick service…
Beautiful holdbacks very quick service would use Thai company again
23 de marzo de 2023
Still not received the parcel
20 de marzo de 2023
Respuesta de Quality Poles
Hi
We have received no contact from yourself about this issue so far.
We can be contacted by telephone or email at any time to deal with any problems.
I have taken a look at the tracking information and it shows that they tried to deliver your parcel on 4 separate dates, with delivery cards also being left, but there was nobody to accept the parcel on each date.
This parcel has now been put on a "return to sender" as they needed a recipient to accept the parcel.
You can contact us at any time on sorting out the delivery and we will be happy to help.
Thank you
Regards
Quality Poles
They didnt have one of the deuvet sets…
They didnt have one of the deuvet sets I ordered it was
Out of stock they recommended another one which
Was very helpful and I am very pleased with it.the
Whole service was very good and the goods arrived
Within a couple of days I was very impressed,
23 de febrero de 2023
Excellent product and service
23 de febrero de 2023
Helpful, friendly, reliable company
James was super helpful when an order was out of stock, offering me an alternative, keeping me updated and changing the delivery address after I noticed a typo.
22 de febrero de 2023
Opinión espontánea
The blind cutter when I set it to cut…
The blind cutter when I set it to cut the right length moved whilst in use ruined the blind ! Does not lock properly
Very disappointed
14 de febrero de 2023
Respuesta de Quality Poles
Hi
Thank you for your review.
I apologise for the issue that you have experienced with the slat cutter.
This is the first time that we have heard of issues with this slat cutter which have been supplied for around 10 years, so your slat cutter may have been from a bad batch.
The cutter should only be used to cut one slat at a time, so if multiple slats are being cut at once then this could cause cutting issues.
I have passed on the information to the supplier to see if they can help to identify what has happened and to resolve the issue for you..
If you can send photos of the cutter to us, then we can get a replacement cutter sent out for you.
Thank you
Regards
Quality Poles
Easy to order and very quick service at…
Easy to order and very quick service at reasonable price
9 de febrero de 2023
A real plesure to deal with
A real pleasure to deal with this company. They sorted out my order quickly and efficiently over the phone when I managed to type my email address incorrectly and was unable to see the confirmation order. The rail was great and delivered without fuss the next day. Will definately use them again
25 de enero de 2023
Items arrived promptly and as described. Thanks.
31 de enero de 2023
pillow case was ripped
pillow case was ripped, sent them a photo and message and got no reply
10 de enero de 2023
Respuesta de Quality Poles
Hi
I apologise for the pillowcase being damaged.
We do not seem to have received the email that you sent.
Is it possible for you to send the email to us again?
In the meantime i will arrange for a replacement to be sent for you as soon as possible.
Thank you
Regards
Quality Poles
Great service
There were problems with this order, one of my own making and the other a manufacturer’s fault, but both sorted out in good time. I have been very happy with the service from this company, James in particular has gone the extra mile to make things right.
27 de enero de 2023
Good quality itens and delicered…
Good quality itens and delicered quickly. Would highly recommend.
20 de enero de 2023
Love it!
I absolutely love this product - I'd been looking for something acceptable for some time. The colour is perfect for my curtains and it's decorative without being too much so. Very pleased with the price too. Thank you so much.
6 de enero de 2023
Excellent service
4 de enero de 2023
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