I was confused by the email messages I received after taking out the policy regarding previous claims. I had provided all the information about these claims but the email suggested I had not. Subsequ... Ver más
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I was confused by the email messages I received after taking out the policy regarding previous claims. I had provided all the information about these claims but the email suggested I had not. Subsequ... Ver más
La empresa ha respondido
Fantastic company, easy to deal with and made taking out new insurance and breakdown cover so simple and clean. The only experience I have had with a car insurance company where I feel they are truly... Ver más
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It was so quick and easy to set up my insurance with RAC. Each step was clear and I knew exactly what I was paying and what was included in each package. There were no hidden/extra costs when it came... Ver más
La empresa ha respondido
Easy to use website and competitive pricing. I particularly liked the way you can easily add extras to the basic quote. Both my own vehicle and my wife’s car are now insured with the RAC. Highly recom... Ver más
La empresa ha respondido
The RAC has been providing peace of mind to motorists since 1897. We are dedicated to helping drivers across the UK with a wide variety of products. RAC Car Insurance offers drivers quality insurance, from a name you can trust with options to suit your needs. If you like to do everything digitally, RAC Online Car Insurance is for you! View your cover, make changes, or renew — all through your online account, 24/7. Cutting out the call centre makes RAC Online our cheapest car insurance option. If you prefer the reassurance of talking to the team, our standard RAC Car Insurance is a great choice. We’ve been named ‘Moneyfacts Car Insurance Provider of the Year’ five years in a row, so you know you’re in safe hands. Get your quote online today – direct from the RAC.
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Very good back up service clear instructions very good prices easy to navigate. Look forward to another year fingers crossed well done

Respuesta de RAC Car Insurance
I was confused by the email messages I received after taking out the policy regarding previous claims. I had provided all the information about these claims but the email suggested I had not. Subsequently through the on line chat service it would seem that the fire claim had been duplicated at some stage on the CUE. This was rather concerning and although the new policy is active I was informed by the on line representative that it may affect any future claims I may make.

Respuesta de RAC Car Insurance
it was strait forward and explained well to me and i requested to have all the policy sent to me on paper due to me being 76 wich you did and was happy with the quote thank you

Respuesta de RAC Car Insurance
Best quote I received, which included all my needs. Almost £200 cheaper than my previous insurer Hastings.

Respuesta de RAC Car Insurance
Excellent prices as my existing policy had increased my cover by over £100 to over £400. I found the RAC covered the exact same policy for just over £300 saving me a significant amount.

Respuesta de RAC Car Insurance
Easy to use website and competitive pricing. I particularly liked the way you can easily add extras to the basic quote. Both my own vehicle and my wife’s car are now insured with the RAC. Highly recommended 5 star experience.

Respuesta de RAC Car Insurance
Renewed automatically - i didnt have to do anything - for busy people this is a must,

Respuesta de RAC Car Insurance

Respuesta de RAC Car Insurance
Absolutely poor insurance service, wish i'd never moved to them
I had an accident hitting an animal on a motorway at night. The car was undriveable.
I contacted them thinking they will get things sorted. They passed me to a completely different company, who the called for a different break down company to come and transport my car to a garage, and to top it all, they won't be taking me home. They will drop me at the nearest train or Bus station
From reporting time to pickup , it has taken 4 hours and still waiting
I can assure you that this isn't how insurance companies should operate.
What an awful service
Buyer beware

Respuesta de RAC Car Insurance
Great company. Price very competitive and really pleased. Easy to apply and all dealt with quickly. Yes I hope I have a long relationship with this company.

Respuesta de RAC Car Insurance
Easy to renew car insurance and at a reasonable price.

Respuesta de RAC Car Insurance
Received good advance notification of renewal quote which allowed time to review and decide either to continue with the RAC quotation. Obviously renewing ment using the RAC service once again as in previous years. The quotation provided proved to very competitive which is always good.

Respuesta de RAC Car Insurance

Respuesta de RAC Car Insurance
I took out my car insurance with RAC after using a comparison site. Very easy to negotiate.

Respuesta de RAC Car Insurance
Price jumped more than double after the initial 12 months of the policy. Was almost impossible to cancel the renewal, but managed it after a lot of stress and effort! Amazes me how they get away with operating in this way. Will never use RAC again!

Respuesta de RAC Car Insurance
It was so quick and easy to set up my insurance with RAC. Each step was clear and I knew exactly what I was paying and what was included in each package. There were no hidden/extra costs when it came time to confirm my choices I am very happy with my experience I would definitely recommend

Respuesta de RAC Car Insurance
Timely reminders. Good related facts.
Everything in good time for preparation.

Respuesta de RAC Car Insurance
I used a comparison website so all of the work was done for me.

Respuesta de RAC Car Insurance
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