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RAC Car Insurance Opiniones 

18.424
TrustScore: 4.5 sobre 5

4,4

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Consulta las opiniones de los clientes

Valorada con 3 estrellas sobre 5

I was confused by the email messages I received after taking out the policy regarding previous claims. I had provided all the information about these claims but the email suggested I had not. Subsequ... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Fantastic company, easy to deal with and made taking out new insurance and breakdown cover so simple and clean. The only experience I have had with a car insurance company where I feel they are truly... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

It was so quick and easy to set up my insurance with RAC. Each step was clear and I knew exactly what I was paying and what was included in each package. There were no hidden/extra costs when it came... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Easy to use website and competitive pricing. I particularly liked the way you can easily add extras to the basic quote. Both my own vehicle and my wife’s car are now insured with the RAC. Highly recom... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Corredor de seguros
  2. Agencia de seguros de automóviles
  3. Compañía de seguros

Escrito por la empresa

The RAC has been providing peace of mind to motorists since 1897. We are dedicated to helping drivers across the UK with a wide variety of products. RAC Car Insurance offers drivers quality insurance, from a name you can trust with options to suit your needs. If you like to do everything digitally, RAC Online Car Insurance is for you! View your cover, make changes, or renew — all through your online account, 24/7. Cutting out the call centre makes RAC Online our cheapest car insurance option. If you prefer the reassurance of talking to the team, our standard RAC Car Insurance is a great choice. We’ve been named ‘Moneyfacts Car Insurance Provider of the Year’ five years in a row, so you know you’re in safe hands. Get your quote online today – direct from the RAC.


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

18 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,4

Todas las opiniones

(18.424)

11.557 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Very good back up service clear…

Very good back up service clear instructions very good prices easy to navigate. Look forward to another year fingers crossed well done

6 de agosto de 2026
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Respuesta de RAC Car Insurance

Thank you so much for the wonderful feedback! It really means a lot to us. If anyone you know needs car insurance, refer them using the link below. You'll both earn a £25 e-gift card when they get insurance with us following your unique link. See details here: rac.co.uk/insurance/refer-a-friend

Valorada con 3 estrellas sobre 5

Confusing email messages.…

I was confused by the email messages I received after taking out the policy regarding previous claims. I had provided all the information about these claims but the email suggested I had not. Subsequently through the on line chat service it would seem that the fire claim had been duplicated at some stage on the CUE. This was rather concerning and although the new policy is active I was informed by the on line representative that it may affect any future claims I may make.

5 de agosto de 2026
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Respuesta de RAC Car Insurance

Hi Frederick,


We’re sorry for any confusion and concern caused by the messages you received regarding your previous claims. We understand how worrying it must have been to be told this could potentially affect a future claim.

A member of our team will be in touch with you to discuss this further and help provide some clarity. Thank you for bringing this to our attention and for your patience while we look into it.


Many thanks,
Kirsty

Valorada con 5 estrellas sobre 5
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Respuesta de RAC Car Insurance

Thanks for taking the time to leave us such a positive review! If you want to recommend us, both you and your friend can get a £25 Amazon gift card for up to 12 successful referrals. Use this link: rac.co.uk/insurance/refer-a-friend

Valorada con 5 estrellas sobre 5

to let people know has above

it was strait forward and explained well to me and i requested to have all the policy sent to me on paper due to me being 76 wich you did and was happy with the quote thank you

1 de agosto de 2026
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Respuesta de RAC Car Insurance

It's great to know you were happy with our service. Thanks for the review! If you'd like to recommend us to anyone, just send them the link below. We'll give you both a £25 e-gift card after they join. See details here: rac.co.uk/insurance/refer-a-friend

Valorada con 5 estrellas sobre 5

seems like a good deal.

31 de julio de 2026
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Respuesta de RAC Car Insurance

Thanks for taking the time to leave a positive review. We're glad to hear everything went well when you bought your car insurance. If you know someone who needs car insurance, you can earn a £25 e-gift card for each successful referral here: rac.co.uk/insurance/refer-a-friend

Valorada con 5 estrellas sobre 5

Car Insurance

Best quote I received, which included all my needs. Almost £200 cheaper than my previous insurer Hastings.

6 de agosto de 2026
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Respuesta de RAC Car Insurance

Thanks for taking the time to leave a positive review. We're glad to hear everything went well when you bought your car insurance. If you know someone who needs car insurance, you can earn a £25 e-gift card for each successful referral here: rac.co.uk/insurance/refer-a-friend

Valorada con 5 estrellas sobre 5

Excellent prices as my existing policy…

Excellent prices as my existing policy had increased my cover by over £100 to over £400. I found the RAC covered the exact same policy for just over £300 saving me a significant amount.

6 de agosto de 2026
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Respuesta de RAC Car Insurance

Thanks for taking the time to leave a positive review. We're glad to hear everything went well when you bought your car insurance. If you know someone who needs car insurance, you can earn a £25 e-gift card for each successful referral here: rac.co.uk/insurance/refer-a-friend

Valorada con 5 estrellas sobre 5

Easy to use website and competitive…

Easy to use website and competitive pricing. I particularly liked the way you can easily add extras to the basic quote. Both my own vehicle and my wife’s car are now insured with the RAC. Highly recommended 5 star experience.

1 de agosto de 2026
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Respuesta de RAC Car Insurance

Thanks for taking the time to leave a positive review. We're glad to hear everything went well when you bought your car insurance. If you know someone who needs car insurance, you can earn a £25 e-gift card for each successful referral here: rac.co.uk/insurance/refer-a-friend

Valorada con 5 estrellas sobre 5

Renewed automatically

Renewed automatically - i didnt have to do anything - for busy people this is a must,

6 de agosto de 2026
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Respuesta de RAC Car Insurance

Thanks for taking the time to leave us such a positive review! If you want to recommend us, both you and your friend can get a £25 Amazon gift card for up to 12 successful referrals. Use this link: rac.co.uk/insurance/refer-a-friend

Valorada con 5 estrellas sobre 5

The price and that breakdown was…

The price and that breakdown was included

6 de agosto de 2026
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Respuesta de RAC Car Insurance

Thank you so much for the wonderful feedback! It really means a lot to us. If anyone you know needs car insurance, refer them using the link below. You'll both earn a £25 e-gift card when they get insurance with us following your unique link. See details here: rac.co.uk/insurance/refer-a-friend

Valorada con 1 estrellas sobre 5

Absolutely poor insurance service

Absolutely poor insurance service, wish i'd never moved to them
I had an accident hitting an animal on a motorway at night. The car was undriveable.
I contacted them thinking they will get things sorted. They passed me to a completely different company, who the called for a different break down company to come and transport my car to a garage, and to top it all, they won't be taking me home. They will drop me at the nearest train or Bus station
From reporting time to pickup , it has taken 4 hours and still waiting
I can assure you that this isn't how insurance companies should operate.
What an awful service
Buyer beware

8 de agosto de 2026
Opinión espontánea
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Respuesta de RAC Car Insurance

Hi David,


We’re sorry to hear about your experience and appreciate you taking the time to share your feedback. We understand how frustrating and concerning this situation must have been, particularly following an accident.

Please could you email your policy details over to socialresponders@bglgroup.co.uk so we can ensure your comments are passed to the correct department for review?

We’re keen to make sure your concerns are fully understood and looked into. Your case will be dealt with by BISL Limited, who arrange and administer your car insurance policy on behalf of RAC.


Many thanks,
Kirsty

Valorada con 5 estrellas sobre 5

Great company

Great company. Price very competitive and really pleased. Easy to apply and all dealt with quickly. Yes I hope I have a long relationship with this company.

17 de junio de 2026
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Respuesta de RAC Car Insurance

Thank you so much for the wonderful feedback! It really means a lot to us. If anyone you know needs car insurance, refer them using the link below. You'll both earn a £25 e-gift card when they get insurance with us following your unique link. See details here: rac.co.uk/insurance/refer-a-friend

Valorada con 5 estrellas sobre 5

Easy to renew car insurance and at a…

Easy to renew car insurance and at a reasonable price.

2 de agosto de 2026
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Respuesta de RAC Car Insurance

Thanks for taking the time to leave us such a positive review! If you want to recommend us, both you and your friend can get a £25 Amazon gift card for up to 12 successful referrals. Use this link: rac.co.uk/insurance/refer-a-friend

Valorada con 5 estrellas sobre 5

Car insurance

Received good advance notification of renewal quote which allowed time to review and decide either to continue with the RAC quotation. Obviously renewing ment using the RAC service once again as in previous years. The quotation provided proved to very competitive which is always good.

5 de agosto de 2026
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Respuesta de RAC Car Insurance

Thank you so much for the wonderful feedback! It really means a lot to us. If anyone you know needs car insurance, refer them using the link below. You'll both earn a £25 e-gift card when they get insurance with us following your unique link. See details here: rac.co.uk/insurance/refer-a-friend

Valorada con 4 estrellas sobre 5

Acceptable policy and communication

Acceptable policy and communication

30 de julio de 2026
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Respuesta de RAC Car Insurance

Thanks for taking the time to leave a positive review. We're glad to hear everything went well when you bought your car insurance. If you know someone who needs car insurance, you can earn a £25 e-gift card for each successful referral here: rac.co.uk/insurance/refer-a-friend

Valorada con 5 estrellas sobre 5

Car insurance

I took out my car insurance with RAC after using a comparison site. Very easy to negotiate.

1 de agosto de 2026
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Respuesta de RAC Car Insurance

It's great to know you were happy with our service. Thanks for the review! If you'd like to recommend us to anyone, just send them the link below. We'll give you both a £25 e-gift card after they join. See details here: rac.co.uk/insurance/refer-a-friend

Valorada con 1 estrellas sobre 5

Price jumped more than double after the…

Price jumped more than double after the initial 12 months of the policy. Was almost impossible to cancel the renewal, but managed it after a lot of stress and effort! Amazes me how they get away with operating in this way. Will never use RAC again!

6 de marzo de 2026
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Respuesta de RAC Car Insurance

Hi,


We’re sorry to hear about your experience and understand how frustrating this must have been.

We’d like the opportunity to discuss your car insurance and concerns with you further. A member of our team will be in touch with you to look into this in more detail.

We hope we can address your concerns and provide some further clarity.


Many thanks,
Kirsty

Valorada con 5 estrellas sobre 5

Very easy with no hidden extra costs

It was so quick and easy to set up my insurance with RAC. Each step was clear and I knew exactly what I was paying and what was included in each package. There were no hidden/extra costs when it came time to confirm my choices I am very happy with my experience I would definitely recommend

25 de julio de 2026
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Respuesta de RAC Car Insurance

Thanks for taking the time to leave us such a positive review! If you want to recommend us, both you and your friend can get a £25 Amazon gift card for up to 12 successful referrals. Use this link: rac.co.uk/insurance/refer-a-friend

Valorada con 5 estrellas sobre 5

Timely reminders

Timely reminders. Good related facts.
Everything in good time for preparation.

1 de agosto de 2026
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Respuesta de RAC Car Insurance

Thanks for taking the time to leave a positive review. We're glad to hear everything went well when you bought your car insurance. If you know someone who needs car insurance, you can earn a £25 e-gift card for each successful referral here: rac.co.uk/insurance/refer-a-friend

Valorada con 5 estrellas sobre 5

I used a comparison website so all of…

I used a comparison website so all of the work was done for me.

1 de agosto de 2026
Logotipo de RAC Car Insurance

Respuesta de RAC Car Insurance

Thanks for taking the time to leave us such a positive review! If you want to recommend us, both you and your friend can get a £25 Amazon gift card for up to 12 successful referrals. Use this link: rac.co.uk/insurance/refer-a-friend

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