I was confused by the email messages I received after taking out the policy regarding previous claims. I had provided all the information about these claims but the email suggested I had not. Subsequ... Ver más
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Consulta las opiniones de los clientes
Fantastic company, easy to deal with and made taking out new insurance and breakdown cover so simple and clean. The only experience I have had with a car insurance company where I feel they are truly... Ver más
La empresa ha respondido
It was so quick and easy to set up my insurance with RAC. Each step was clear and I knew exactly what I was paying and what was included in each package. There were no hidden/extra costs when it came... Ver más
La empresa ha respondido
Easy to use website and competitive pricing. I particularly liked the way you can easily add extras to the basic quote. Both my own vehicle and my wife’s car are now insured with the RAC. Highly recom... Ver más
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Información sobre la empresa
Escrito por la empresa
The RAC has been providing peace of mind to motorists since 1897. We are dedicated to helping drivers across the UK with a wide variety of products. RAC Car Insurance offers drivers quality insurance, from a name you can trust with options to suit your needs. If you like to do everything digitally, RAC Online Car Insurance is for you! View your cover, make changes, or renew — all through your online account, 24/7. Cutting out the call centre makes RAC Online our cheapest car insurance option. If you prefer the reassurance of talking to the team, our standard RAC Car Insurance is a great choice. We’ve been named ‘Moneyfacts Car Insurance Provider of the Year’ five years in a row, so you know you’re in safe hands. Get your quote online today – direct from the RAC.
Información de contacto
Reino Unido
- rac.co.uk/insurance
4,4
Excelente
18 mil opiniones
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Respuesta de RAC Car Insurance
Thanks for taking the time to leave a positive review. We're glad to hear everything went well when you bought your car insurance. If you know someone who needs car insurance, you can earn a £25 e-gift card for each successful referral here: rac.co.uk/insurance/refer-a-friend
Car insurance
I took out my car insurance with RAC after using a comparison site. Very easy to negotiate.
1 de agosto de 2026
Respuesta de RAC Car Insurance
It's great to know you were happy with our service. Thanks for the review! If you'd like to recommend us to anyone, just send them the link below. We'll give you both a £25 e-gift card after they join. See details here: rac.co.uk/insurance/refer-a-friend
Price jumped more than double after the…
Price jumped more than double after the initial 12 months of the policy. Was almost impossible to cancel the renewal, but managed it after a lot of stress and effort! Amazes me how they get away with operating in this way. Will never use RAC again!
6 de marzo de 2026
Respuesta de RAC Car Insurance
Hi,
We’re sorry to hear about your experience and understand how frustrating this must have been.
We’d like the opportunity to discuss your car insurance and concerns with you further. A member of our team will be in touch with you to look into this in more detail.
We hope we can address your concerns and provide some further clarity.
Many thanks,
Kirsty
Very easy with no hidden extra costs
It was so quick and easy to set up my insurance with RAC. Each step was clear and I knew exactly what I was paying and what was included in each package. There were no hidden/extra costs when it came time to confirm my choices I am very happy with my experience I would definitely recommend
25 de julio de 2026
Respuesta de RAC Car Insurance
Thanks for taking the time to leave us such a positive review! If you want to recommend us, both you and your friend can get a £25 Amazon gift card for up to 12 successful referrals. Use this link: rac.co.uk/insurance/refer-a-friend
Timely reminders
Timely reminders. Good related facts.
Everything in good time for preparation.
1 de agosto de 2026
Respuesta de RAC Car Insurance
Thanks for taking the time to leave a positive review. We're glad to hear everything went well when you bought your car insurance. If you know someone who needs car insurance, you can earn a £25 e-gift card for each successful referral here: rac.co.uk/insurance/refer-a-friend
I used a comparison website so all of…
I used a comparison website so all of the work was done for me.
1 de agosto de 2026
Respuesta de RAC Car Insurance
Thanks for taking the time to leave us such a positive review! If you want to recommend us, both you and your friend can get a £25 Amazon gift card for up to 12 successful referrals. Use this link: rac.co.uk/insurance/refer-a-friend
Simple easy and to the point
1 de agosto de 2026
Respuesta de RAC Car Insurance
Thank you so much for the wonderful feedback! It really means a lot to us. If anyone you know needs car insurance, refer them using the link below. You'll both earn a £25 e-gift card when they get insurance with us following your unique link. See details here: rac.co.uk/insurance/refer-a-friend
Excellent service
Excellent service, there was a slight hitch but spoke to one of your ladies on the help line and she was extremely helpful and it was resolved.I have moved from an online only insurance company and it was refreshing to actually speak to a human being and get questions answered directly.
6 de agosto de 2026
Respuesta de RAC Car Insurance
Thanks for taking the time to leave a positive review. We're glad to hear everything went well when you bought your car insurance. If you know someone who needs car insurance, you can earn a £25 e-gift card for each successful referral here: rac.co.uk/insurance/refer-a-friend
MY FIRST RAC CAR INSURANCE POLICY
This is my first car insurance policy with RAC. The online process was straight forward and completion of the application satisfactory.
16 de junio de 2026
Respuesta de RAC Car Insurance
Thanks for taking the time to leave a positive review. We're glad to hear everything went well when you bought your car insurance. If you know someone who needs car insurance, you can earn a £25 e-gift card for each successful referral here: rac.co.uk/insurance/refer-a-friend
Motor insurance at the right price.
RAC Online gave me the best Quote on Money Supermarket. The online webpage for accepting the quote and taking out the policy were very easy to navigate and the whole thing was completed without any problems.
6 de agosto de 2026
Respuesta de RAC Car Insurance
It's great to know you were happy with our service. Thanks for the review! If you'd like to recommend us to anyone, just send them the link below. We'll give you both a £25 e-gift card after they join. See details here: rac.co.uk/insurance/refer-a-friend
Easy renewal and competitive rate
5 de agosto de 2026
Respuesta de RAC Car Insurance
Thanks for taking the time to leave a positive review. We're glad to hear everything went well when you bought your car insurance. If you know someone who needs car insurance, you can earn a £25 e-gift card for each successful referral here: rac.co.uk/insurance/refer-a-friend
The renewal process went smoothly
The renewal process went smoothly. The quote was only for a little ,more than the best quote from a comparison site.
5 de agosto de 2026
Respuesta de RAC Car Insurance
Thanks for taking the time to leave a positive review. We're glad to hear everything went well when you bought your car insurance. If you know someone who needs car insurance, you can earn a £25 e-gift card for each successful referral here: rac.co.uk/insurance/refer-a-friend
An honest opinion.
I found the whole experience great, the ease of filling in the questions, how everything followed on was easy for an old timer like me, the cost of my insurance was par for the course but the extras makes it worth it. The R.A.C is a company that has been going for years so is trustworthy. I am happy to be with them.
31 de julio de 2026
Respuesta de RAC Car Insurance
Thanks for taking the time to leave a positive review. We're glad to hear everything went well when you bought your car insurance. If you know someone who needs car insurance, you can earn a £25 e-gift card for each successful referral here: rac.co.uk/insurance/refer-a-friend
A good service
A good, efficient service. And I have been with the RAC for many years.
5 de agosto de 2026
Respuesta de RAC Car Insurance
Thank you so much for the wonderful feedback! It really means a lot to us. If anyone you know needs car insurance, refer them using the link below. You'll both earn a £25 e-gift card when they get insurance with us following your unique link. See details here: rac.co.uk/insurance/refer-a-friend
It was time for renewal and my premium…
It was time for renewal and my premium had gone up by £100, I questioned this and was told"nothing they can do, it's general insurance costs" so I changed insurers. Went back to the RAC renewal to decline the offer and suprise suprise they came back with a £70 discount to keep my business. Too bloody late I had already signed up with another company!!!!!
Why can't these companies just give their best price on the day and stop profiteering
8 de agosto de 2026
Opinión espontánea
Respuesta de RAC Car Insurance
Hi Duncan,
We’re sorry to hear you were disappointed with your renewal price and appreciate you sharing your feedback. We understand how frustrating it can be when the price changes and you’ve already made alternative arrangements.
If you’d like to discuss this further with us, please email your policy details over to socialresponders@bglgroup.co.uk so we can look into this for you. We’d be happy to review the details and address any concerns you may have.
Your case will be dealt with by BISL Limited, who arrange and administer your car insurance policy on behalf of RAC.
Many thanks,
Kirsty
they are pretty good
1 de agosto de 2026
Respuesta de RAC Car Insurance
Thank you so much for the wonderful feedback! It really means a lot to us. If anyone you know needs car insurance, refer them using the link below. You'll both earn a £25 e-gift card when they get insurance with us following your unique link. See details here: rac.co.uk/insurance/refer-a-friend
Good insurance cover, Poor breakdown cover.
Woulh have given a better rating due to excellent car insurance and good prices however did have RAC breakdown which let it down tremendously.
Required roadside assist but the phone app requested me to call instead, said call was never taken as nobody answered after many hours trying, eventually paid for local low loader to pick up and transfer to nearest garage at cost of over £400
6 de abril de 2026
Respuesta de RAC Car Insurance
Hi Colin,
Thank you for sharing your feedback with us. We’re sorry to hear about the experience you had with RAC Breakdown, and we’d love the chance to make things right.
This Trustpilot page is dedicated to your experience with our car insurance cover only.
However, if you could tell us a little more about what happened with your breakdown using the link below, we’ll make sure someone in our breakdown team looks into this for you as soon as possible:
RAC Breakdown Team: https://complainthub.co.uk/rac/intake-form
Many thanks,
Kirsty
Respuesta de RAC Car Insurance
It's great to know you were happy with our service. Thanks for the review! If you'd like to recommend us to anyone, just send them the link below. We'll give you both a £25 e-gift card after they join. See details here: rac.co.uk/insurance/refer-a-friend
All good here
All good here, I messed up declaring a claim the system spotted the error and I had the option of paying £30 or whatever it was or I could cancel the policy, certain insurance companies H would have had a fit adding on the difference and possibly cancelled it for my mistake, that's why I will 💯 use RAC insurance again, fair sensible and understanding as it should be.
11 de junio de 2026
Respuesta de RAC Car Insurance
Thanks for taking the time to leave us such a positive review! If you want to recommend us, both you and your friend can get a £25 Amazon gift card for up to 12 successful referrals. Use this link: rac.co.uk/insurance/refer-a-friend
l found it easy to renew my insurance…
l found it easy to renew my insurance using this companey
31 de julio de 2026
Respuesta de RAC Car Insurance
It's great to know you were happy with our service. Thanks for the review! If you'd like to recommend us to anyone, just send them the link below. We'll give you both a £25 e-gift card after they join. See details here: rac.co.uk/insurance/refer-a-friend
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