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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

My daughter bought me a jar of Arran Hot Beetroot Chutney when she was in Arran and I LOVE it. I couldn't find it anywhere locally so ordered 6 jars from Real Foods. Despached quickly, very well packe... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I don't have a good health food store near me so I always order from Real Foods. Their own brand nuts, seeds, flours etc. are great quality and reasonably priced, and they've a good range of organic p... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Tracking didn't work (bounced between Parcelforce & Royal Mail). No advance notification. Delivery was dumped on the front doorstep while we were away. Left out overnight in paper/cardboard packaging... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I have found that Real Foods stocks a number of organic foods that I cannot find elsewhere because some outlets keep on changing what they stock. When I order my purchases are sent to me very quic... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicio de fitness y nutrición
  2. también en la categoría
  3. Farmacia
  4. Servicio de pedidos de comida online
  5. Supermercado

Información proporcionada por diversas fuentes externas

For 50 years Real Foods has been at the forefront of natural food retailing and is the largest Scottish retailer of vegetarian, Fairtrade, organic, gluten-free, vegan, wheat-free and special diet food.


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

5 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 100% de las opiniones negativas

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4,4

Todas las opiniones

(4835)

83 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Excellent Company

I have been a customer of Real Foods for a number of years and they are excellent. Their range of products is extensive their prices are very good and their customer service is brilliant. What more can I say they are a very good company in every way and I will continue shopping with them they are brilliant. Thank you Real Foods

3 de julio de 2024
Opinión espontánea
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Respuesta de Real Foods

Thank you so much for taking the time to leave this lovely review, we really do appreciate hearing from long standing customers. We are very pleased to hear that you have such an enjoyable experience when shopping with us.

Valorada con 1 estrellas sobre 5

I bought 12 packs of crisps which dates…

I bought 12 packs of crisps which dates ran out at August 2024.

29 de junio de 2024
Opinión espontánea
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Respuesta de Real Foods

We have looked into this and we can see you placed this order in June and that we also dispatched this order in June. In our terms and conditions under section 14 - DESCRIPTION OF GOODS, it does state ‘All other items will have a minimum of 2 months remaining of Best Before End dates.’

Valorada con 5 estrellas sobre 5

Great service

I have shopped with Real Foods on line for around a decade now. I have always found them professional, price competitive and efficient. No reason to change something that is far from broken. Great service

21 de junio de 2024
Opinión espontánea
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Respuesta de Real Foods

Thank you so much for taking the time to leave us this review. We are glad to hear you are pleased with the service we provide.

Valorada con 5 estrellas sobre 5

Great service,

13 de junio de 2024
Opinión espontánea
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Respuesta de Real Foods

Thank you for taking the time to leave a review with us, it is greatly appreciated!

Valorada con 5 estrellas sobre 5

Great products, 5 Star Company

Great prices, great service, quick dispatch, good quality. What is not to like? Please support these guys, they seem like a very nice company.

12 de junio de 2024
Opinión espontánea
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Respuesta de Real Foods

Thank you for taking the time to leave a review with us, it is much appreciated!

Valorada con 1 estrellas sobre 5

Ordered organic garlic, what I got was !

Ordered organic garlic, and what I got was out of date, poor quality fungi infested garlic...
I paid nearly 10 pounds for this piece of .....t
Best to go out and buy from Sainsbury's or Tesco...these small firms have no chance

7 de junio de 2024
Opinión espontánea
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Respuesta de Real Foods

Thank you for taking the time to leave a review. We do apologise for the condition of the Vegetables you have recieved. We have issued yourself a full refund for this order.

Valorada con 5 estrellas sobre 5

EXCELLENT OVERALL

EASY TO ORDER
KEEPT UP-TO-DATE WITH EMAILS
PROMPT DELIVERY
GREAT PLACE :)

7 de junio de 2024
Opinión espontánea
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Respuesta de Real Foods

Thank you for leaving this review, it is greatly appreciated.

Valorada con 5 estrellas sobre 5

Organic wax free lemons

Purchased some organic wax free lemons from Real Foods as these seemed to have become difficult to get from our usual supermarket suppliers. When they arrived the difference in quality between these and the run of the mill supermarket offerings was obvious and made the cost of delivery well worthwhile.

4 de junio de 2024
Opinión espontánea
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Respuesta de Real Foods

We are glad that you are enjoyed the Lemons! Thank you very much for taking the time to leave a review, it is greatly appreciated.

Valorada con 5 estrellas sobre 5

The prices are great

The prices are great, the range is extensive, the communication is excellent and the customer service is exemplary

20 de mayo de 2024
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Respuesta de Real Foods

Thank you very much for taking the time to leave this review, it is greatly appreciated.

Valorada con 5 estrellas sobre 5

Ethical

Ethical, truly ethical. They looked after us duriing the Covid outbreak and I have found them to be lovely people to speak to on the 'phone... no chasing round trying to speak to a real person. They don't take payment until the box has been delivered. If we had a problem with a delivery company they gave us a choice of other companies to try. Unlike some other stores they carry a huge range of ingredients, not just the most popular. This is wonderfuf if you are cooking organic vegan food from scratch.They also have their own label for some things. When I first went to Real Foods many years ago, I came across a review that said the Packing was an art form. They were right!

8 de abril de 2024
Opinión espontánea
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Respuesta de Real Foods

Thank you so much for taking the time to leave this lovely review, we really do appreciate hearing from repeat customers. We are very pleased to hear that you have had such an enjoyable experience when shopping with us. We will make sure to pass this praise onto our team.

Valorada con 5 estrellas sobre 5

Good website

Good website. Very reasonable shipping. Good food products. Well packed and arrived in good time. Good communication too.

🙏

14 de mayo de 2024
Opinión espontánea
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Respuesta de Real Foods

Thank you so much for taking the time to leave us this review. We are glad to hear you are pleased with our service.

Valorada con 5 estrellas sobre 5

Really great service

Really great service, and wonderfully fresh, obviously organically grown vegetables

17 de mayo de 2024
Opinión espontánea
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Respuesta de Real Foods

Thank you for taking the time to leave us this feedback, we really do appreciate it. Always great to hear customers are happy with the produce we provide.

Valorada con 5 estrellas sobre 5

A good find!

Competitive price for a sought after product transacted with redeeming customer consideration overcoming brief availability issue.

6 de mayo de 2024
Opinión espontánea
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Respuesta de Real Foods

Thank you so much for taking the time to leave us a review, we really appreciate this.

Valorada con 5 estrellas sobre 5

Very happy with products and service

Very happy with products and service. Nice company to deal with. Will use again.

5 de mayo de 2024
Opinión espontánea
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Respuesta de Real Foods

Thank you very much for taking the time to leave a review, it is much appreciated and we look forward to having you back again.

Valorada con 5 estrellas sobre 5

Real Foods supply good tasting dried…

Real Foods supply good tasting dried fruit, this is what I come back for. Tasty and good quality improves everything that I use them in

30 de abril de 2024
Opinión espontánea
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Respuesta de Real Foods

Thank you very much for taking the time to leave a review, it is greatly appreciated.

Valorada con 5 estrellas sobre 5

Always pleased with this company

Always pleased with this company. A+

1 de mayo de 2024
Opinión espontánea
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Respuesta de Real Foods

Thank you so much for taking the time to leave us this review. We are glad to hear you are pleased with our service!

Valorada con 5 estrellas sobre 5

Sourced a product that was difficult to…

Sourced a product that was difficult to find and much more expensive elsewhere. Good communication and quick delivery.

30 de abril de 2024
Opinión espontánea
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Respuesta de Real Foods

Thank you for taking the time to leave us this feedback, we really do appreciate it. Always great to hear customers are happy with the service we provide!

Valorada con 5 estrellas sobre 5

25kg Organic Oat Groats

Excellent product, good price, very well packaged and fast delivery. I have shopped with Real Foods before and cannot fault their customer service. Highly Recommended*****

28 de abril de 2024
Opinión espontánea
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Respuesta de Real Foods

Thank you so much for taking the time to leave a review, we greatly appreciated. We always love to hear from our repeat customers.

Valorada con 1 estrellas sobre 5

Excess sugar on fruits. Disgrace.

Regularly seek healthy food. That is RF claim.
I/we need to reduce rich fructose fruits...
Dried fruit is not the best.....higher in sugar/fructose.
But, I do like dry sour cherries.....checked tart was same as sour on RF plastic bag.....and, unfortunately, didn't spot it was loaded with refined sugar (& sunflower:(
Either they do things right with their expensive healthy approach, or let folks admit otherwise.
Profoundly disappointed. My error....
Nonetheless, 'Real' foods???

Not impressed....putting sugar in sour cherries is plain wrong for 'real' foods. End off. I accepted I hadn't spotted this at the RF shop. Sent back my retail shop £4 bag. Gave a complaint....no response.

Clearly not the right retailer I used to enjoy. And, LF's TP response not owning up. Fructose is genuinely a health risk.

29 de abril de 2024
Opinión espontánea
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Respuesta de Real Foods

Thank you for taking the time to leave this review. In regards to the Real Foods Dried Tart Morello Cherries having sugar and sunflower oil added to them, this is a non-organic product which means that ingredients are some times added to these products, whereas Organic is all natural no added ingredients. The ingredients for our Real Food branded products are specified on the label on the front of the packaging.

Valorada con 5 estrellas sobre 5

Amazing

Amazing. I am first time buyer. I ordered 25kgs of organic pinto beans which were out of stock at the time of ordering and I got them within a week. Excellent customer service either by e-mail or phone all the way. They will even track your delivery if there is a problem.

26 de abril de 2024
Opinión espontánea
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Respuesta de Real Foods

It is always great to hear from our first time customers and it is good to hear about of our staff being so helpful - we will pass the message on to them. Thank you for taking the time to leave a review, it is greatly appreciated.

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