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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

My daughter bought me a jar of Arran Hot Beetroot Chutney when she was in Arran and I LOVE it. I couldn't find it anywhere locally so ordered 6 jars from Real Foods. Despached quickly, very well packe... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I don't have a good health food store near me so I always order from Real Foods. Their own brand nuts, seeds, flours etc. are great quality and reasonably priced, and they've a good range of organic p... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Tracking didn't work (bounced between Parcelforce & Royal Mail). No advance notification. Delivery was dumped on the front doorstep while we were away. Left out overnight in paper/cardboard packaging... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I have found that Real Foods stocks a number of organic foods that I cannot find elsewhere because some outlets keep on changing what they stock. When I order my purchases are sent to me very quic... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicio de fitness y nutrición
  2. también en la categoría
  3. Farmacia
  4. Servicio de pedidos de comida online
  5. Supermercado

Información proporcionada por diversas fuentes externas

For 50 years Real Foods has been at the forefront of natural food retailing and is the largest Scottish retailer of vegetarian, Fairtrade, organic, gluten-free, vegan, wheat-free and special diet food.


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

5 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 100% de las opiniones negativas

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4,4

Todas las opiniones

(4835)

83 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Would recommend

Would recommend
Top notch wines, good range of quality herbs and spices. The lemongrass and lychee kamboucha is delicious!
Everything is very well packed.

21 de septiembre de 2024
Opinión espontánea
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Respuesta de Real Foods

Thank you for taking the time to leave a review, it is always appreciated. We are glad to hear you are happy with the products and service we provided.

Valorada con 4 estrellas sobre 5

Good customer service

My PayPal payment did not go through for some reason and I was emailed and asked to contact customer services to complete the order. It was very difficult getting through to them by phone but I eventually emailed and they called me back a couple of days later. In order to pay through PayPal I had to cancel and then resubmit my order but once payment was taken the goods were sent out the same day.
Despite there being a problem, customer service were friendly, helpful and dealt with things quickly and efficiently.

16 de septiembre de 2024
Opinión espontánea
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Respuesta de Real Foods

Thank you for taking the time to leave a review with us, we really do appreciate it.

Valorada con 5 estrellas sobre 5

Good web site, good purchase

Good web site, easy to use, products clearly displayed and itemised.

10 de septiembre de 2024
Opinión espontánea
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Respuesta de Real Foods

Thank you for taking the time to leave such a wonderful review, it is greatly appreciated.

Valorada con 5 estrellas sobre 5

First order and definitely not the last

First order and definitely not the last. Great communication from the team and items arrived in good condition. Hasta la vista!!

3 de septiembre de 2024
Opinión espontánea
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Respuesta de Real Foods

Thank you for taking the time to leave a review, it is really appreciated. We are really glad to hear you are happy with the service we provided.

Valorada con 2 estrellas sobre 5

Not as great fruit and vegetables what…

Not as great fruit and vegetables what I was hoped to see. Some fruit old and not nice looking. Not going to order again from them. No apologie after receiving badly packaged parcel and with old and not nice looking fruit. I did get small refund but still not happy with the product at all.

30 de agosto de 2024
Opinión espontánea
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Respuesta de Real Foods

We do apologise that the packaging wasnt to our usual standards, we have passed this information onto our packing team for future reference. We can see we did issue a full refund on the damaged items for you.

Valorada con 4 estrellas sobre 5

The company were swift to reply and…

The company were swift to reply and send the goods,
The black mark is their delivery people. Box got thrown over the gate ,NOT delivered to my parcel box by front door.

18 de agosto de 2024
Opinión espontánea
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Respuesta de Real Foods

Thank you for leaving this review, this is greatly appreciated.

Valorada con 5 estrellas sobre 5

The best out there

I have tried 7 different meal prep companies and I can save you the bother and tell this is by far the best out there. No one comes close I promise you so just take my advice

13 de agosto de 2024
Opinión espontánea
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Respuesta de Real Foods

Thank you for taking the time to leave such a wonderful review, it is greatly appreciated.

Valorada con 5 estrellas sobre 5

Real Foods great quality, reliable mail order

Real Foods are a great company. I use them for my own goodies and for sending yummy food parcels to my three daughters.
Great range of products, highly recommend the quality and range of organic and non organic items and food. Deliveries are always accurate, on time and free postage if you are main land U.K. and spend over £49. Easy to do! I love their easy to use web site.
Love them!

10 de agosto de 2024
Opinión espontánea
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Respuesta de Real Foods

Thank you very much for taking the time to leave a review! We are happy to hear that yourself and your daughters love our products!

Valorada con 1 estrellas sobre 5

I am a 57YEAR OLD aspergers man and was…

I am a 57YEAR OLD aspergers man and was very
badly treated by specific members of there staff
on 03/08/24.
After explaining my circumstances they could not
accommodate my request for instore collection of my repeat prior order which they stopped without email
or any kind of explanation.don't use realfoods

3 de agosto de 2024
Opinión espontánea
Valorada con 4 estrellas sobre 5

On the whole I'm happy

On the whole I'm happy with my order, dried foodstuff good quality and free delivery to highlands is especially useful, i tried ordering fresh apples for first time and sadly they had rotten and bruised areas but realfoods refund the cost without fuss so still happy and will definitely shop there again

7 de agosto de 2024
Opinión espontánea
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Respuesta de Real Foods

Thank you for taking the time to leave a review, it is greatly appreciated.

Valorada con 5 estrellas sobre 5

Good quality fresh food items

Good quality fresh food items. Courteous. Good communication regarding delivery etc.

31 de julio de 2024
Opinión espontánea
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Respuesta de Real Foods

Thank you for this review with us, we really appreciated you taking the time to leave this.

Valorada con 5 estrellas sobre 5

Fabulous products

Fabulous products - packed with care, by staff who deliver a superb level of service! SECOND TO NONE.
Thank you so much - especially with difficulties experienced when trying to place my online order, which was an issue with HSBC banking platform and not Real Foods.

24 de julio de 2024
Opinión espontánea
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Respuesta de Real Foods

Thank you so much for this review, we really do appreciate you leaving this. We are very pleased to hear that you had a good experience shopping with us.

Valorada con 5 estrellas sobre 5

Quality organic ingredients

Quality organic ingredients, delicious whole nuts and an ever increasing Gluten Free offering. Especially happy to see the Amisa bread range included! Ordering is easy, postage very reasonable and my order is always very securely packaged with recyclable materials. The only way it could improve is to open a shop down here in Yorkshire!

25 de julio de 2024
Opinión espontánea
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Respuesta de Real Foods

We are always happy to know that customers are pleased with the service and products we provide! Thank you very much for taking the time to leave a review, it is greatly appreciated.

Valorada con 5 estrellas sobre 5

Very good service.

Website easy to navigate. Huge choice of planet friendly goods to choose from. Excellent communication from staff. Fast delivery. Recyclable packaging. Quality products across many areas.

27 de julio de 2024
Opinión espontánea
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Respuesta de Real Foods

Thank you so much for taking the time to leave this review, we really do appreciate this. We are pleased to hear that you enjoy the service we provide here at realfoods.

Valorada con 5 estrellas sobre 5

Efficient & reliable

Efficient service with information provided as to the progress of the order, as with all previous orders.

11 de julio de 2024
Opinión espontánea
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Respuesta de Real Foods

Thank you for taking the time to leave a review with us, it is greatly appreciated.

Valorada con 5 estrellas sobre 5

I have found that Real Foods stocks a…

I have found that Real Foods stocks a number of organic foods that I cannot find elsewhere because some outlets keep on changing what they stock.
When I order my purchases are sent to me very quickly & invariably reach me within 2 days completing my order.
I often order things in glass containers & they arrive beautifully & safely packaged, avoiding plastics. This is very pleasing.
When I send an enquiring email I receive very prompt replies.
I am very satisfied with such good service.

6 de julio de 2024
Opinión espontánea
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Respuesta de Real Foods

Thank you so much for taking the time to leave this review, we really do appreciate this. We are very pleased to hear that you enjoy the range of products we supply and the service we provide.

Valorada con 5 estrellas sobre 5

Excellent expeieince

Great price, good quality organic products, well packaged and fast delivery. I use this company regularly and am very happy with them.

1 de julio de 2024
Opinión espontánea
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Respuesta de Real Foods

Thank you so much for taking the time to leave us this review, we really appreciate hearing from regular customers. We are glad to hear you are pleased with the service we provide.

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