Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I don't have a good health food store near me so I always order from Real Foods. Their own brand nuts, seeds, flours etc. are great quality and reasonably priced, and they've a good range of organic p... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Tracking didn't work (bounced between Parcelforce & Royal Mail). No advance notification. Delivery was dumped on the front doorstep while we were away. Left out overnight in paper/cardboard packaging... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I have found that Real Foods stocks a number of organic foods that I cannot find elsewhere because some outlets keep on changing what they stock. When I order my purchases are sent to me very quic... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

My first order went very smoothly, not the fastest but it was delivered from Scotland to South East England! Very well packaged, care was clearly taken. I also love that Real Foods is a long-running i... Ver más

Información sobre la empresa

  1. Servicio de fitness y nutrición
  2. también en la categoría
  3. Farmacia
  4. Servicio de pedidos de comida online
  5. Supermercado

Información proporcionada por diversas fuentes externas

For 50 years Real Foods has been at the forefront of natural food retailing and is the largest Scottish retailer of vegetarian, Fairtrade, organic, gluten-free, vegan, wheat-free and special diet food.


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

5 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 100% de las opiniones negativas

Suele responder en menos de 1 semana

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,4

Todas las opiniones

(4834)

82 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Reliable company

The website is extensive with products you don’t see elsewhere as well as familiar items. The communication is good not repetitive or overwhelming & delivery is prompt. The regular bulk items I buy are exceptional value.

30 de junio de 2026
Opinión espontánea
Logotipo de Real Foods

Respuesta de Real Foods

Thank you so much for your wonderful review!

We're delighted to hear you've enjoyed both our unique product range and the great value of our regular bulk items. It's also fantastic to know our communication strikes the right balance and that your orders arrive promptly.

We really appreciate your support and look forward to serving you again soon!

Valorada con 5 estrellas sobre 5

bigger discounts

I like the fact that I get bigger discounts per kg the more I buy. Also the service was quick, with delivery just a couple of date

29 de junio de 2026
Opinión espontánea
Logotipo de Real Foods

Respuesta de Real Foods

Thank you for your fantastic review!

We're delighted to hear you enjoyed our bulk discount pricing and found great value in buying more. It's also wonderful to know your order arrived quickly.

We really appreciate your support and look forward to serving you again soon!

Valorada con 5 estrellas sobre 5

Real Foods

Excellent range of goods quick delivery well packaged

26 de junio de 2026
Opinión espontánea
Logotipo de Real Foods

Respuesta de Real Foods

Thank you very much for your kind feedback — we’re delighted to hear you’re happy with our range, delivery, and packaging, and we really appreciate your support.

Valorada con 4 estrellas sobre 5

Good produce

Good produce, delivered on time and fair prices for the quality of the food. Only criticism is packaging is weak; one bag of flour burst at the bottom of the box. The box was very heavy and the deliverer had problems getting it over the doorstep. We had to push it over the laminate floor into the kitchen to unwrap as my husband and I could not carry it. Could the goods be packed in two smaller boxes?

25 de junio de 2026
Opinión espontánea
Logotipo de Real Foods

Respuesta de Real Foods

Thank you very much for your lovely feedback — we really appreciate it and will happily pass your helpful comments on to our packing team for consideration.

Valorada con 1 estrellas sobre 5

Order ref 472819

Order ref 472819
I purchase 2 x 1 kg of Le Paludier brand , these guys send me Le Natursel brand and tried to convince me both are same. In fact the answer I got was ridiculous " "I have received confirmation from our buying department that these are the same products.
I believe that Le Natursel is a distributor of the Le Paludier brand.
Where they are the same product, they are in different packaging’s because we purchase from wholesale, rather than directly from Le Paludier."

Its like saying M&S and Tesco tea are the same because both buy from the same tea estate. Just horrible company with zero customer services . Did not even admit their mistake . I do not recommend buying from these retailer.

10 de junio de 2026
Opinión espontánea
Logotipo de Real Foods

Respuesta de Real Foods

Thank you for your review, we really appreciate your honest feedback.

We wanted to acknowledge that upon further investigation we have concluded that, whilst closely related, these are two separate products.

In light of this, these have now been correctly listed on our website. Thank you for bringing this to our attention.

Valorada con 5 estrellas sobre 5

Excellent service

Fast delivery, and good and personal communication from the company.

16 de junio de 2026
Opinión espontánea
Logotipo de Real Foods

Respuesta de Real Foods

Thank you for your kind feedback! We're glad you had a great experience 😊.

Valorada con 5 estrellas sobre 5

Excellent food

Excellent food , only good thoughts ! Wonderful company I buy regularly from.

16 de junio de 2026
Opinión espontánea
Logotipo de Real Foods

Respuesta de Real Foods

Thank you for your kind review!

We are delighted to hear that you are happy with our service.

We look forward to continuing the good work.

Valorada con 3 estrellas sobre 5

Good quality produce particularly the…

Good quality produce particularly the Brazil nuts. However the bags had split in transit, or may not have been sealed properly, and the prunes and brazils had got mixed up with everything else.

10 de junio de 2026
Opinión espontánea
Logotipo de Real Foods

Respuesta de Real Foods

We really appreciate you leaving a review!

Delighted to hear that you are happy with the quality of our produce. This is something that we continue to prioritise everyday.

We do sincerely apologise that your item had split open during transit. Please know that we will look into this immediately, to see what we do to minimise this.

From all of us at Real Foods, we thank you for supporting small independent businesses like ours.

Valorada con 1 estrellas sobre 5

Hate to write this

Hate to write this, as have been a long-time customer of Real Foods’ first wee shop in Morrison Street, but the packet of bay leaves recently sent to us was not at all up to standard. They had very little aroma, and many were brown as this looked like very old stock. The contrast between this packet and the previous one I bought online from someone else is like chalk and cheese. I don’t think the very slow delivery was your fault, but the lack of quality in a basic simple herb makes me cautious about trusting you again with serious items, and I would be glad of your reassurance on this point.

11 de mayo de 2026
Opinión espontánea
Logotipo de Real Foods

Respuesta de Real Foods

Thank you for your honest review. We appreciate you feedback greatly and hope to continue our long standing relationship.

I am really sorry to hear that this has been your experience. We take quality issues very seriously, as we take pride in our range and quality of products.

This has already been raised with our team, to ensure that we can rectify this immediately.

Valorada con 5 estrellas sobre 5

All The food i ordered was correctly…

All The food i ordered was correctly selected and carefully packed.
I needed vengan good for my family what are arriving next week.
I received my order in record time
Delivered well by parcel force.
Thank you
Food like unsulphured apricots are not available anywhere else.
Thank you

10 de junio de 2026
Opinión espontánea
Logotipo de Real Foods

Respuesta de Real Foods

Thank you for leaving a review!

We are delighted to hear that everything went smoothly.

Valorada con 2 estrellas sobre 5

Was happy to pay a little more because…

Was happy to pay a little more because we like the laundry liquid scent. Unfortunately we were sent the wrong scent to what we ordered and could have paid less for this scent elsewhere.

8 de junio de 2026
Opinión espontánea
Logotipo de Real Foods

Respuesta de Real Foods

We're very sorry that you received the wrong scent. We understand how disappointing this is, especially when you specifically chose and paid extra for a particular product. Thank you for your feedback, and please accept our apologies for the mistake.

Valorada con 4 estrellas sobre 5

Great quality food

Great quality food, promptly dispatched with the free delivery for quantity and no surcharges.

Packaging not appropriate for a heavy object however, and fell apart somewhere in transit but with goods inside intact.

8 de junio de 2026
Opinión espontánea
Logotipo de Real Foods

Respuesta de Real Foods

Thank you for your honest review!

We are delighted to hear that you are happy with the quality and delivery.

I am sorry to hear about the dispatch and we will work on this, with our couriers and packers.

Valorada con 5 estrellas sobre 5

Real Food is excellent

Real Food is excellent! Ive been ordering for years and a few things went wrong, but it was not their fault. That was ordering apple compot in glass jars -they broke. ...... not their fault. But that isnt the point, the point in this review , is to express the outstanding excellent quality and uniquiness like artichokes and wild garlic, of their fresh vegatables, salads they add flowers to their hand selected salads , it is truly the best fresh produce and all organic, available in the UK I reckon. I cant get organic apricots or onions at tesco but I can at Real Food! I live in NW Wales and they deliver here by DPD free- Thank you real food team, you are Stars! With Grattitude and deep appreciation- Catherine

21 de mayo de 2026
Opinión espontánea
Logotipo de Real Foods

Respuesta de Real Foods

Thank you for your lovely review!

We are delighted that we could make things work for you.

The whole team look forward to continuing to provide you with fresh organic produce.

Valorada con 5 estrellas sobre 5

Fabulous lerida figs

Fabulous lerida figs, fast delivery and great communication throughout.

22 de mayo de 2026
Opinión espontánea
Logotipo de Real Foods

Respuesta de Real Foods

Thank you for your review!

We are happy to hear that you were satisfied with our products, delivery and service.

We look forward to processing your next order.

Valorada con 5 estrellas sobre 5

easy to order

easy to order, delivery in specified time

20 de mayo de 2026
Opinión espontánea
Logotipo de Real Foods

Respuesta de Real Foods

Thank you for sharing your review!

Glad to hear that we were able to make the process as smooth as possible for you.

Valorada con 5 estrellas sobre 5

Wild Garlic

I have ordered Wild Garlic through Real Foods and it arrived fresh and well packaged. I couldn’t find any near where I leave so this was amazing.

14 de mayo de 2026
Opinión espontánea
Logotipo de Real Foods

Respuesta de Real Foods

Thank you for your kind review!

We are glad to hear that everyhing arrived to you in perfect condition.

Valorada con 5 estrellas sobre 5

Excellent Service

I have been a customer of Real Foods for almost 10 years and appreciate their exceptional quality of food and service.

17 de mayo de 2026
Opinión espontánea
Logotipo de Real Foods

Respuesta de Real Foods

We really appreciate your support over the last 10 years!

From all at Real Foods, we look forward to continuing to supply you with great products and service.

Valorada con 5 estrellas sobre 5

Great selection of products

Great selection of products that you can't find in the shops. Very fast - next day delivery. Thanks.

12 de mayo de 2026
Opinión espontánea
Logotipo de Real Foods

Respuesta de Real Foods

Thank you for leaving a review!

Your support means alot to us.

- From all at the Real Foods Team

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más