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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I don't have a good health food store near me so I always order from Real Foods. Their own brand nuts, seeds, flours etc. are great quality and reasonably priced, and they've a good range of organic p... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Tracking didn't work (bounced between Parcelforce & Royal Mail). No advance notification. Delivery was dumped on the front doorstep while we were away. Left out overnight in paper/cardboard packaging... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I have found that Real Foods stocks a number of organic foods that I cannot find elsewhere because some outlets keep on changing what they stock. When I order my purchases are sent to me very quic... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

My first order went very smoothly, not the fastest but it was delivered from Scotland to South East England! Very well packaged, care was clearly taken. I also love that Real Foods is a long-running i... Ver más

Información sobre la empresa

  1. Servicio de fitness y nutrición
  2. también en la categoría
  3. Farmacia
  4. Servicio de pedidos de comida online
  5. Supermercado

Información proporcionada por diversas fuentes externas

For 50 years Real Foods has been at the forefront of natural food retailing and is the largest Scottish retailer of vegetarian, Fairtrade, organic, gluten-free, vegan, wheat-free and special diet food.


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

5 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 100% de las opiniones negativas

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4,4

Todas las opiniones

(4834)

82 opiniones en los últimos 12 meses

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Valorada con 2 estrellas sobre 5

I will not be shopping there again.

I will not be shopping there again.
After products from my order were replaced without me being asked or clearly informed before dispatch, the person who responded to my email attempted to explain that white Italian Jasmine rice is the same as long grain rice produced in Thailand.
I was also told that the change in weight — regarding the rice paper that was replaced — was due to the manufacturer, but apparently it was not considered necessary to inform me that I was paying the same price for a smaller quantity, even if it is only 10 grams.
This is a matter of principle, not money.

5 de febrero de 2026
Opinión espontánea
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Respuesta de Real Foods

We are sorry that you were not happy with some aspects of your order. The rice you received was as described on our website and is Jasmine rice which comes primarily from Thailand. It is not being sold as Italian rice. We are sorry you were not informed about the change of size of the rice paper. Unfortunately manufactures do make changes to the size of products from time to time without informing us.

Valorada con 5 estrellas sobre 5

A very good company

I've placed orders with Real Foods in Edinburgh for a few years and have always been very satisfied with the products they have available, being able to buy in bulk and also their customer service. I would definitely recommend them.

4 de febrero de 2026
Opinión espontánea
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Respuesta de Real Foods

Your feedback is much appreciated!

We are glad to hear that you are happy with our service.

Valorada con 5 estrellas sobre 5

Quality

I have been ordering from Real Foods for some time. A well-established organisation, purveying high-quality food, well sourced, and they are an organisation with good ethical values.

They always deliver promptly, and give immediate help with any problems. Very highly recommended.

1 de febrero de 2026
Opinión espontánea
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Respuesta de Real Foods

Thank you so much for your kind words!

We really appreciate your support.

Valorada con 5 estrellas sobre 5

A really good shopping experience. Thank you!

I'm really pleased with my Realfoods order. Their website was really easy to use and listed many items at a fair price that I will probably purchase in future.

The delivery price was quite reasonable and my order was dispatched in a few days.

A great shopping experience!

22 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Bergamots

I have purchased bergamots from Real Foods several times over the last few months. They have arrived fresh the next day after packaging and have made very tasty marmalade. No doubt I shall be buying from them again

23 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

My first order went very smoothly

My first order went very smoothly, not the fastest but it was delivered from Scotland to South East England! Very well packaged, care was clearly taken. I also love that Real Foods is a long-running independent shop and I've already noticed some great products that are hard to find elsewhere. I took advantage of a 'manager's special' daily discount, hopefully I can find more competitive deals in the future. Recommended.

14 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I’ve been ordering my rice milk from…

I’ve been ordering my rice milk from Real Foods for some time now. It’s always sent via a reliable courier, with tracking number. Customer service is good, too, they reply promptly to any queries

8 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Online purchase

I ordered online between Christmas and new year and got it the next day, wrapped in a cardboard box with paper packing. Anything wrapped in plastic is plant based packaging that goes into the food bin to be composted. Real Foods is very environmentally conscious and I get what I need. Not really sure why I have to select the date I shopped because I get good service every time.

29 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

A very dependable company

Excellent communication regarding orders and a very speedy delivery. If items are not immediately available the customer is advised. Lovely selection of quality products.

29 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

A lifeline

ReaFoods has gradually shifted towards selling brands, away from "ingredients". But the ingredients are still there, in droves, and very high quality they are too. Deliveries work well with good comms. Really helpful for living in the country.

19 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Better than 5star!

I had been searching all over for a Crown Prince squash for our Christmas dinner. It seemed most places that had it would not send to us. I did one last search and to my delight Real Food’s site showed up and the posted to my area.

I looked around to make postage costs worthwhile and discovered they had Italian Chestnuts. If you buy the little string bag of them from big name grocery stores, leave those on the shelf and grab the Real Foods Italian chestnuts, the look pricey at first but if you love roasted chestnuts I promise the price is worthwhile. Each chestnut is enormous, they are at least 3 to 4 times the size of the usual shops chestnuts. We roasted a few this evening and we were glad we had only roasted a few as they were so filling! And the flavour was out of this world, they were soft and creamy. We will buy these ever year when available.

Ordering was easy, we had no issues, their response was quick and they kept us informed. The order arrived quickly and it was well packaged. I love their ethos or reusing packing material and nothing had plastic. We are trying to be single use plastic free and buying from shops who are not wrapping produce in plastic is a gold star shop. They provide great service, even at such a busy time of year! The big shops could learn a great deal from this small business!

I would not hesitate to recommend RealFoods.co.uk for good quality food at fair prices from a small business. I will be buying from them from here on out.

My only complaint is that I did not find them sooner! Give this shop a try, you won’t be disappointed!

11 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great selection of quality (but hard…

Great selection of quality (but hard find) foods/products especially the Scottish section. Good communication re awaiting stock items.

What a great shop: I wish I lived in Edinburgh!

21 de noviembre de 2025
Opinión espontánea
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Respuesta de Real Foods

Thank you for taking the time to leave this review, we are glad to hear you enjoy the products we provide.

Valorada con 1 estrellas sobre 5

I do not know what has happened last…

I do not know what has happened last week but I am still waiting for my food items and no call back or email replies after calling several times and sending several emails and because of that I missed my monthly juicing! I could have ordered from some where else! Real foods where is my order????

11 de noviembre de 2025
Opinión espontánea
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Respuesta de Real Foods

We’re very sorry for the frustration and inconvenience this delay has caused, especially as it affected your monthly juicing routine.

Your order was held up because of a delayed fruit and veg delivery which left some of your items unavailable. We are sorry that our message did not reach you, but hope that the solution we spoke about this week was acceptable. We apologise for the lack of response when you reached out—this is not the experience we aim to provide.

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