We always have such a smooth experience working through any issues or requests with the Redo team. They are so quick to respond and genuinely enjoy helping. We ran into a small returns location issue... Ver más
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Consulta las opiniones de los clientes
Jared was incredible! I ran into an issue with the return flow, and he was able to quickly identify exactly what was causing the problem and get it resolved for me. He was knowledgeable, efficient, an... Ver más
Redo is a godsend for us. We're a tiny company and it's saving us so much admin time, at practically 0$ cost to us. It's scalable, which means that no matter if you handle 2 returns a month or 200... Ver más
I was having the worst time trying to work through logistics of setting up a return portal, where other programs were making me connect through up to 3 providers. Redo completely took away the headach... Ver más
Información sobre la empresa
Escrito por la empresa
Redo is the all-in-one platform for ecommerce growth, helping brands personalize every step of the buyer journey to boost profit and lifetime value. Our AI-native suite replaces fragmented tools with a single solution for returns, exchanges, warranties, order tracking, and post-purchase communications. By unifying the post-purchase experience, Redo helps merchants increase customer satisfaction, retention, and revenue, while reducing costs and complexity. Trusted by leading ecommerce brands to deliver a faster, smarter, and more profitable path to growth.
Información de contacto
14761 Future Way #400, 84020, Draper, Estados Unidos
- support@redo.com
- redo.com
No consta que haya invitado a opinar recientemente
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No ha contestado las opiniones negativas
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We always have such a smooth experience…
We always have such a smooth experience working through any issues or requests with the Redo team. They are so quick to respond and genuinely enjoy helping. We ran into a small returns location issue that was resolved in less than 5 minutes. Shout out to Nick!
Jared was incredible
Jared was incredible! I ran into an issue with the return flow, and he was able to quickly identify exactly what was causing the problem and get it resolved for me. He was knowledgeable, efficient, and incredibly helpful throughout the entire process. He made what could have been a frustrating situation completely stress free. Amazing customer service. Thank you, Jared!
Redo Support
Mitch was very helpful and made sure my support request was resolved quickly.
Everyone on the team are amazing
Everyone on the team are amazing! When reached out to resolve an issue, they kept us updated throughout the process and helped us find a solution fast.
Thank you so much for your help
All this business done was harvest all…
All this business done was harvest all our customers details. This is a scam business and when questioned disappeared. We are launching an investigation with the authorities. DO NOT USE!!
Great experience with Stanley in chat support.
Stanley was great, personable, and quick. Did exactly what we needed, when we needed it. Great stuff!
They were very helpful
They were very helpful! Shoutout to Mitch!
Sam was very helpful, and responsive.
Sam was very helpful, and responsive.
Redo is an amazing product for ecom
The Redo Team has been awesome in helping us integrate Redo onto our Shopify website. The ability to offer a returns/claims portal and customize the checkout+ button for package protection is a differentiator among other providers.
Redo is a godsend for us
Redo is a godsend for us. We're a tiny company and it's saving us so much admin time, at practically 0$ cost to us.
It's scalable, which means that no matter if you handle 2 returns a month or 200 - you're always going to be covered.
Plus, their team is super responsive and has been always very kind and solicitous in heir help. I would sign up again in a heartbeat.
The app is seamless and easy to use
The app is seamless and easy to use, making everything simple and convenient. Their customer support is also efficient, responsive, and helpful. Overall, I’m very happy with the experience and would definitely recommend Redo!
JY was super quick and knowledgeable
JY was super quick and knowledgeable. Helped me solve a problem right away.
Krista was great
Krista was great. She got to the bottom of all my questions and concerns and made using Redo a breeze.
W SPENCER
Spencer was amazing to work with! He was incredibly helpful with a customer claim and answered all of my questions regarding returns. He was super friendly, knowledgeable, and made the whole process quick and easy. I really appreciated how fast and helpful he was!
I love Redo...and I can't say it enough
I love Redo...and I can't say enough about how amazing they are to work with.
We use them for Shipping (we switched from ShipStation), Returns (we were manually doing returns), Recover (we were losing lots of sales from Abandon Carts), and post-purchase tracking emails (we had generic, non-branded emails)
They have helped make our systems and processes so much more efficient and streamlined.
The customer service though, is what keeps me wanting to use every service/solution they offer!
These guys are truly great. The communication and quickness to which they address any problem or question can't be beat.
PLUS...all customer service is done in the states, so language barriers aren't an issue.
I feel like this is the 1 partner we have that we have a direct line to and who feels like we are important to them as well. You don't get that from most Tech/Software companies.
A HUGE Thanks to the entire Redo team from the EK Team!
Great CS
Great, quick, super helpful customer service! Had a solution very quickly!
Great customer service
Great customer service! Fast response to help figure out any issue we might encounter!
Samuel did a great job solving the…
Samuel did a great job solving the issue I had with a claim.
Adding Discount Reject Flow
Carson helped me out and was super nice! Little bit of a slow response rate though!
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