Redo Opiniones 

190
TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We always have such a smooth experience working through any issues or requests with the Redo team. They are so quick to respond and genuinely enjoy helping. We ran into a small returns location issue... Ver más

Valorada con 5 estrellas sobre 5

Jared was incredible! I ran into an issue with the return flow, and he was able to quickly identify exactly what was causing the problem and get it resolved for me. He was knowledgeable, efficient, an... Ver más

Valorada con 5 estrellas sobre 5

Redo is a godsend for us. We're a tiny company and it's saving us so much admin time, at practically 0$ cost to us. It's scalable, which means that no matter if you handle 2 returns a month or 200... Ver más

Valorada con 5 estrellas sobre 5

I was having the worst time trying to work through logistics of setting up a return portal, where other programs were making me connect through up to 3 providers. Redo completely took away the headach... Ver más

Información sobre la empresa

Escrito por la empresa

Redo is the all-in-one platform for ecommerce growth, helping brands personalize every step of the buyer journey to boost profit and lifetime value. Our AI-native suite replaces fragmented tools with a single solution for returns, exchanges, warranties, order tracking, and post-purchase communications. By unifying the post-purchase experience, Redo helps merchants increase customer satisfaction, retention, and revenue, while reducing costs and complexity. Trusted by leading ecommerce brands to deliver a faster, smarter, and more profitable path to growth.


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4,9

Excelente

TrustScore: 5 sobre 5

190 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

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4,9

Todas las opiniones

(190)

190 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

We always have such a smooth experience…

We always have such a smooth experience working through any issues or requests with the Redo team. They are so quick to respond and genuinely enjoy helping. We ran into a small returns location issue that was resolved in less than 5 minutes. Shout out to Nick!

18 de septiembre de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Jared was incredible

Jared was incredible! I ran into an issue with the return flow, and he was able to quickly identify exactly what was causing the problem and get it resolved for me. He was knowledgeable, efficient, and incredibly helpful throughout the entire process. He made what could have been a frustrating situation completely stress free. Amazing customer service. Thank you, Jared!

18 de septiembre de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Redo Support

Mitch was very helpful and made sure my support request was resolved quickly.

17 de septiembre de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Redo is an amazing product for ecom

The Redo Team has been awesome in helping us integrate Redo onto our Shopify website. The ability to offer a returns/claims portal and customize the checkout+ button for package protection is a differentiator among other providers.

15 de septiembre de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Redo is a godsend for us

Redo is a godsend for us. We're a tiny company and it's saving us so much admin time, at practically 0$ cost to us.
It's scalable, which means that no matter if you handle 2 returns a month or 200 - you're always going to be covered.
Plus, their team is super responsive and has been always very kind and solicitous in heir help. I would sign up again in a heartbeat.

15 de septiembre de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

The app is seamless and easy to use

The app is seamless and easy to use, making everything simple and convenient. Their customer support is also efficient, responsive, and helpful. Overall, I’m very happy with the experience and would definitely recommend Redo!

7 de septiembre de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

W SPENCER

Spencer was amazing to work with! He was incredibly helpful with a customer claim and answered all of my questions regarding returns. He was super friendly, knowledgeable, and made the whole process quick and easy. I really appreciated how fast and helpful he was!

10 de septiembre de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I love Redo...and I can't say it enough

I love Redo...and I can't say enough about how amazing they are to work with.
We use them for Shipping (we switched from ShipStation), Returns (we were manually doing returns), Recover (we were losing lots of sales from Abandon Carts), and post-purchase tracking emails (we had generic, non-branded emails)
They have helped make our systems and processes so much more efficient and streamlined.
The customer service though, is what keeps me wanting to use every service/solution they offer!
These guys are truly great. The communication and quickness to which they address any problem or question can't be beat.
PLUS...all customer service is done in the states, so language barriers aren't an issue.
I feel like this is the 1 partner we have that we have a direct line to and who feels like we are important to them as well. You don't get that from most Tech/Software companies.
A HUGE Thanks to the entire Redo team from the EK Team!

11 de septiembre de 2026
Opinión espontánea

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