Redo Opiniones 

Great communication, quick problem-solving, highly recommend

Most recently JY helped us sort an issue that streamlines things for us on the backend internally within hours of being looped into the request and communication was excellent in the process. We have also recently added Redo to our European markets, as our experience is the US has been excellent. They continue to add easy to use features, and their team is always looking to help improve their products and customize according to our needs.

Samuel was extremely helpful and resolved our issue so quickly. Fast response time is so important for our business - and, he exceeded all of those expectations.

JY was helpful and responsive! He helped walk me through a process I've never done before!

Great communication and helped me out a lot.

The customer service is great! We had specific, unique requests, and Mason responded quickly and was able to figure out a way to help!

We recently transitioned from our old returns app to Redo and the whole process was seamless. The Redo team were fantastic to work with, super responsive, quick to assist, and made what could have been a stressful migration really straightforward.

The returns experience itself works a bit differently to what we were used to, but honestly, it's been amazing. Would highly recommend Redo to any brand looking for a returns solution that actually works.

A really good app, seems like a no-brainer to offer on your store. Support has been incredible in making adjustments to suit my UX requirements and even working with other apps to integrate

They’ve been really helpful with all the return and exchange queries I’ve had. A big shoutout to the team, and thank you for all the assistance you’ve given me!

I love redo! It makes my life running my business so much easier along with Shopify. I use it for shipping (our mistakes have been ZERO since starting with the scanning feature), returns and SMS and email marketing. Would recommend to any e-commerce business!

Great customer service and very fair company

They have a great app for shopify users. Not only is it a great app with great coverage, it's simple for the end user to take advantage of it when needed. Don't hesitate to utilize them!

GREAT customer service tops it all off.

We've had a great experience with Redo. The product itself is solid and reliable, and whenever we've needed help, their customer support has been responsive and genuinely helpful, not just scripted replies. It's rare to get both a good product and good support, and Redo delivers on both.

Aside from Shopify, Redo is the most essential tool for our business. We signed up when all they offered was returns and since then, they have been rolling out new features almost daily. Their team is very responsive, friendly, and US-based which helps when you need something addressed ASAP. Free returns are a no-brainer!

They have been great to work with. They listen to your needs and ask how they can improve their app.

We have loved working with Redo. Everyone on the team is always prompt in responding and helping us with our needs! The only little thing I wish was different was lessening the use of AI to assist us when we chat in. It typically takes longer to get assistance.

Our customers are loving the new return portal and love the support from the team.

Mason helped me out when I had some tech issues. It’s nice to have labels for customers. Very convenient, I’m glad I have the app for my retail store ArrakUSA.com

The Redo program, pretty much runs itself. If I need help the chat option works great. And if I need more help, I can chat with support pretty quickly.