Redo Opiniones 

When there is something that comes up, the team takes action and helps out. They have made our system more efficient which in turn allows me to get out orders faster and better customer experience for those purchasing our products!

We recently transitioned to Redo from Loop Returns, and so far the experience has been exceptional.

From the very beginning, the onboarding process was incredibly smooth, with excellent support and communication from the Redo team throughout the entire transition. They’ve been responsive, helpful and genuinely great to work with.

Most importantly, we’ve already seen a positive response from our customers. The refined returns experience has been really well received, with customers particularly appreciating the value and cheaper return options available when opting in.

Redo really does live up to what they say they can deliver. The platform, service and support have all exceeded our expectations so far.

Huge shoutout to the Australian Team - Seen, Parker & Sam.

Couldn’t recommend Redo highly enough!

We had such a great experience! The support team was incredibly helpful, responsive, and attentive throughout the entire process. They were quick to answer our questions and made everything so easy to understand. We really appreciated how proactive and accommodating they were!

This company is full of very knowledgeable, friendly, attentive, responsive people. I keep thinking it'll stop (after the honeymoon) but they keep proving my decision to switch from Klaviyo and Ship Station was a good one. I'm saving money and am MUCH more efficient. Highly recommend! Peter, specifically, was super responsive and helpful even on a holiday morning. Do it. Switch to ReDo and never look back.

I was having the worst time trying to work through logistics of setting up a return portal, where other programs were making me connect through up to 3 providers. Redo completely took away the headache and stress for me, and for a small business owner, this means everything! The support was quick (something the other providers knew nothing about- still waiting days for some to respond), and friendly. Can't recommend Redo enough.

We had a couple changes we needed to make to our Redo flows and JY Ferry from Redo Support was an absolute star. So attentive, fast, and really went above & beyond to help us execute what we needed. Such a great help!

Redo has been so great to work with and already making such a difference in our shipping process at the warehouse. Really looking forward to doing returns through redo as well.

Customer service representative was very helpful in working with us in getting issue resolved with getting our printer re-connected to Redo.

Alec was extremely helpful in resolving an issue with an older return. He communicated the issue clearly and professionally and was able to resolve it promptly for us. We really appreciate his help!

Spencer was very helpful with my request!

Had a rather specific issue, sent an email, got an immediate ai response that narrowed down the details and offered a human. Human jumped in immediately and went above and beyond to not just figure out exactly what we needed, but make the changes for us, so it was off our plate all together. Wish all support was like this!

Love Redo. We've been using them for almost two years and watching the expand into new features and products. They are always super helpful when we need help with something and they've even made code changes and improvements specifically for our needs, when asked.

I like how the staff at REDO assists with setup and any questions. Their return service is really neat and the AI helpdesk.

We have been using Redo for a very long time and have always loved it. Alec especially has been an amazing help. He is always willing to go above and beyond to ensure that we have the answers / solutions we need!

Very quick and helpful.

It's great to have a platform where we can handle our shipping, returns, exchanges, and marketing all in one. Customer service agents are always very helpful, although the experience was a lot better when the conversations happened in their own UX/UI, as opposed to mixing them with the AI chats.

REDO has been a complete game changer for us, from exchanges and claims to warranties. Their support team is amazing and truly provides a white-glove level of service. They’re incredibly responsive, helpful, and always willing to go the extra mile to make sure things get resolved. It has made such a difference in our day-to-day operations!