We always have such a smooth experience working through any issues or requests with the Redo team. They are so quick to respond and genuinely enjoy helping. We ran into a small returns location issue... Ver más
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Consulta las opiniones de los clientes
Jared was incredible! I ran into an issue with the return flow, and he was able to quickly identify exactly what was causing the problem and get it resolved for me. He was knowledgeable, efficient, an... Ver más
Redo is a godsend for us. We're a tiny company and it's saving us so much admin time, at practically 0$ cost to us. It's scalable, which means that no matter if you handle 2 returns a month or 200... Ver más
I was having the worst time trying to work through logistics of setting up a return portal, where other programs were making me connect through up to 3 providers. Redo completely took away the headach... Ver más
Información sobre la empresa
Escrito por la empresa
Redo is the all-in-one platform for ecommerce growth, helping brands personalize every step of the buyer journey to boost profit and lifetime value. Our AI-native suite replaces fragmented tools with a single solution for returns, exchanges, warranties, order tracking, and post-purchase communications. By unifying the post-purchase experience, Redo helps merchants increase customer satisfaction, retention, and revenue, while reducing costs and complexity. Trusted by leading ecommerce brands to deliver a faster, smarter, and more profitable path to growth.
Información de contacto
14761 Future Way #400, 84020, Draper, Estados Unidos
- support@redo.com
- redo.com
No consta que haya invitado a opinar recientemente
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No ha contestado las opiniones negativas
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Amazing
We've been using Redo for several months now, and it's been a great addition to our small family business. There are so many features that make our day-to-day operations easier, and they seem to be adding new improvements all the time.
What really sets Redo apart is their customer service. Anytime we've had a question or run into an issue, their team has responded incredibly quickly and has always been helpful and professional. Elena, Henry, and Keppner have been wonderful to work with—they genuinely care about their customers' success.
We highly recommend Redo to any business looking for a company that not only offers a great product but also stands behind it with outstanding support.
The Redo team is always responsive - Alec is awesome!
The Redo team is always responsive! Alec is a pleasure to work with and helped us with the look of our site, ensuring everything was operating correctly.
Satisfied with the customer service by…
Satisfied with the customer service by mehmoona, from start to finish.
GREAT WORKING RELATIONSHIP
We have had such a great working experience with Redo. They are very responsive to all our needs and the program has worked great with all our customers. I would highly recommend you try what they offer for your business.
Carson was such a great help
Alec was great!!
Alec was great! Explained everything in great detail! Best customer service :)
Great support
We have been super happy so far. Alec was awesome! He got on a call with me right away and helped answer all of my questions.
We’ve had a great experience using Redo…
We’ve had a great experience using Redo for both returns and package protection claims at KTM Twins. The platform has helped streamline our return process for customers while reducing the amount of manual back-and-forth our support team has to handle. Setup and integration with Shopify were smooth, and the customer-facing experience is simple and easy to understand.
A special shoutout to Mason from the Redo support team - he has been incredibly responsive, knowledgeable, and proactive whenever we’ve had questions or needed assistance. It’s refreshing to work with a partner that genuinely listens to feedback and works with us to improve the experience. Highly recommend Redo to other Shopify merchants looking for a modern returns and claims solution.
Redo is a great app, but more importantly...
Redo is a great app. More importantly, it has an incredible team behind it that put my needs first. They work super hard and are very fast to respond. The recover product has brought in lots of revenue I didn't know I was missing out on!
I left Redo a couple years ago when…
I left Redo a couple years ago when their software was young. Holy sh*t they’ve gotten better. Literally switching over my whole stack now to Redo. Team goes hard too
Amazing Support, Product, & Team
Outstanding one-stop shop for all innovative e-commerce features. Amazing one on one customer support for any roadblock you may run into. Dallin, Ethan, Donminic, Austin have been constantly helping me with tons of white glove setup or fixing any issues. Awesome people & Hard workers!
Alec was wonderful and very helpful.
Such an amazing company and products!
I had an amazing experience
I had an amazing experience! The support team was incredibly helpful, responsive, and kind throughout the entire process. They answered all of my questions quickly and made everything so easy.
Incredibly fast customer service and…
Incredibly fast customer service and great support team. Mason, Beth, Milan and everyone we interact with in Redo have been an absolute pleasure to work with
I've been using Redo for over 6 months now…
I've been using Redo for over 6 months now and love it! Its easy to use and the support team is super helpful in getting things set up, and troubleshooting as you go! I'm not especially tech savvy but they make it seamless.
Hayden at Redo was incredibly helpful…
Hayden at Redo was incredibly helpful and responsive in helping us solve an issue we were running into. He took the time to understand the problem, communicated clearly, and helped get us to a resolution quickly. Great service and much appreciated!
Really fast and clear instructions!
Really fast and clear instructions!
Redo staff are always helpful with the…
Redo staff are always helpful with the transition to the platform and technical issues that come up while using their software.
Great company
Great company, great support, great software. Mason was very helpful and resolved my inquired in a timely manner. Highly recommend this company.
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