We always have such a smooth experience working through any issues or requests with the Redo team. They are so quick to respond and genuinely enjoy helping. We ran into a small returns location issue... Ver más
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Consulta las opiniones de los clientes
Jared was incredible! I ran into an issue with the return flow, and he was able to quickly identify exactly what was causing the problem and get it resolved for me. He was knowledgeable, efficient, an... Ver más
Redo is a godsend for us. We're a tiny company and it's saving us so much admin time, at practically 0$ cost to us. It's scalable, which means that no matter if you handle 2 returns a month or 200... Ver más
I was having the worst time trying to work through logistics of setting up a return portal, where other programs were making me connect through up to 3 providers. Redo completely took away the headach... Ver más
Información sobre la empresa
Escrito por la empresa
Redo is the all-in-one platform for ecommerce growth, helping brands personalize every step of the buyer journey to boost profit and lifetime value. Our AI-native suite replaces fragmented tools with a single solution for returns, exchanges, warranties, order tracking, and post-purchase communications. By unifying the post-purchase experience, Redo helps merchants increase customer satisfaction, retention, and revenue, while reducing costs and complexity. Trusted by leading ecommerce brands to deliver a faster, smarter, and more profitable path to growth.
Información de contacto
14761 Future Way #400, 84020, Draper, Estados Unidos
- support@redo.com
- redo.com
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No ha contestado las opiniones negativas
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Mason was super helpful and really had…
Mason was super helpful and really had all the knowledge needed to help me get the job done. I really appreciate his efforts and help.
Mason helped me out with some bugs I…
Mason helped me out with some bugs I was experiencing and it was much appreciated! He was as prompt as he could be with a high volume of requests. Thanks!
Great app and even better support
Mason from the Redo support team was incredibly helpful when we were migrating our email list from Klaviyo. He jumped into the chat fast and got everything sorted quickly. The app itself has been great for our Shopify store, handles returns, email marketing, and more all in one place. Highly recommend!
Great service
Great service. Support team is also very helpful. Has made our return process very simplified and organized. Highly recommend.
Keppner is a rockstar!
Keppner was incredibly helpful with a return label issue that I couldn't figure out on my own. He was professional, kind, and very efficient with how he handled my ticket. Very impressed! Thanks Keppner!
It is very easy to use this app
It is the easiest app to use specifically for what we needed and the good part is that we have to contact support and we have received the reply instantly and also onto my surprise the AI bot is a real responsive and it is also very helpful but of course I needed a bit more help and a person and the chat and in less than 2 minutes everything was sorted so I definitely recommend this app.
Love the shipping software
I use Redo's OMS product and it has made my shipping process so much easier! Lots of customization and automations that have made my life a lot easier!
Redo has been a game changer
Redo has been a game changer. My business has improved so much since starting to use Redo. I trust Redo with all aspects of my business from Returns, Fulfillment, Conversion, and Marketing. I now recommend Redo to any and all businesses that I meet who are not using Redo. Cannot say enough good things about Redo! Plus, their support team is great and always willing to help the few times I have had questions.
Elijah F is great!
Elijah F. has been incredibly responsive, knowledgeable, and kind to work with. He took the time to explain everything clearly and made the entire process easy and stress-free. His professionalism and willingness to help are greatly appreciated, and he's a valuable asset to have access to. Thank you for all of your help!
Dallin was exceptional
Dallin was exceptional! He made the process so easy and helped me a TON! I’ve been telling everyone about this experience and why they should use them!
Amazing company and amazing support…
Amazing company and amazing support team! 10/10 all around
Redo has such an easy to use platform…
Redo has such an easy to use platform with great customer service. Their customer support is on it, and just recently Dallin was able to troubleshoot a shipping error so quickly for us.
Redo checks so many boxes
Redo checks so many boxes for our return process. Everything we've needed from past return portals was possible with Redo. Alec specifically has been very communicative and helpful to us when issues arise. Great customer service and so easy to work with! Thank you Alec and Redo!
Alec was very helpful resolving my…
Alec was very helpful resolving my issue.
Redo is a 10/10
Redo has been a game changer for my small business! I started my online women's boutique less than a year ago, and as a new business owner, it often feels like you're drinking from a fire hose while trying to learn and manage everything at once. Thankfully, Redo has taken the stress out of returns and exchanges, allowing me to focus on growing my business and serving my customers. Their platform makes the entire process seamless and hassle-free.
I can't recommend Redo enough—10/10!
We've never looked back!
We've been working with Redo since 2024. We've tried several of their products and each one has made our operations a small business so much smoother + easier. The Redo team is super kind and helpful. Great decision for our business!
Alec Website Help
worked with Alec recently when we had some issues with our site! It didn't end up being because of anything with Redo but he still helped us get squared away! We have loved working with Redo and everything they have to offer including there employees who are so hard working and are so willing to help you out no matter what! we really appreciate Redo's efforts and thank Alec for all of his help!
Redo to the moon
We've been using Redo for returns since October 2024 and now use Redo for support, marketing, and conversion. They ship at lightning speed and use feedback from customers to continue improving.
We've been using Redo for all of our…
We've been using Redo for all of our returns, exchanges, warranties, claims, and shipping needs, and I can confidently say it's one of the best tools we've added to our business.
The platform is incredibly easy to use, saves our team a tremendous amount of time, and has streamlined processes that used to require multiple systems and countless emails. Everything from returns and exchanges to warranty claims is organized and efficient, creating a much better experience for both our team and our customers.
What really sets Redo apart is the people behind it. Their support team is outstanding—responsive, knowledgeable, and genuinely invested in helping your business succeed. It's rare to find a company where you can get a same-day meeting with someone who can actually solve your problem, but Redo consistently delivers that level of service.
If you're looking for a solution to simplify post-purchase operations and improve customer experience, I highly recommend Redo. It's become an essential part of our business, and we use it every day.
I’ve got nothing but good things to say…
I’ve got nothing but good things to say about Redo!
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