We always have such a smooth experience working through any issues or requests with the Redo team. They are so quick to respond and genuinely enjoy helping. We ran into a small returns location issue... Ver más
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Consulta las opiniones de los clientes
Jared was incredible! I ran into an issue with the return flow, and he was able to quickly identify exactly what was causing the problem and get it resolved for me. He was knowledgeable, efficient, an... Ver más
Redo is a godsend for us. We're a tiny company and it's saving us so much admin time, at practically 0$ cost to us. It's scalable, which means that no matter if you handle 2 returns a month or 200... Ver más
I was having the worst time trying to work through logistics of setting up a return portal, where other programs were making me connect through up to 3 providers. Redo completely took away the headach... Ver más
Información sobre la empresa
Escrito por la empresa
Redo is the all-in-one platform for ecommerce growth, helping brands personalize every step of the buyer journey to boost profit and lifetime value. Our AI-native suite replaces fragmented tools with a single solution for returns, exchanges, warranties, order tracking, and post-purchase communications. By unifying the post-purchase experience, Redo helps merchants increase customer satisfaction, retention, and revenue, while reducing costs and complexity. Trusted by leading ecommerce brands to deliver a faster, smarter, and more profitable path to growth.
Información de contacto
14761 Future Way #400, 84020, Draper, Estados Unidos
- support@redo.com
- redo.com
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No ha contestado las opiniones negativas
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Amazing!!
Our team had an urgent request, and Hayden jumped right in without missing a beat! He was incredibly helpful and made sure everything got done quickly and smoothly.
The may be the best and most important…
The may be the best and most important app out there for our business. We use it for returns and shipping. Absolute game changer!
Dallin in support has been great!
Dallin in support has been great! OMS has helped us immensely with our 3PL's.
Support is super helpful and quick to…
Support is super helpful and quick to respond. Overall very pleased so far!
Great client support
Great client support. Pushed new features and we asked for them!
Mason rules
Mason helped me understand the new EU Withdrawal rules; his explanation was exactly what I asked for, greatly detailed, and he answered my specific questions with precisely what I needed to know.
Incredible Support!
Mason was fantastic to work with. His support was incredibly fast, and he got me the answers I needed without any unnecessary back-and-forth. What really stood out was that he went beyond simply solving the issue at hand. He took the time to understand our operation and suggested ways we could optimize our workflow moving forward.
It's rare to find support that is both responsive and strategic. Mason delivered on both fronts, helping us resolve our immediate needs while also improving the efficiency of our overall process. Highly recommend working with him and the Redo team.
Solid platform and an exceptional…
Solid platform and an exceptional support team!
We've really enjoyed using Redo. It has helped our team streamline both shipping and returns, making the entire process far more efficient than before.
A special shoutout to Daniel, Dallin, Easton, Lucas, and Spencer. Working with their team has been a fantastic experience from day one. The onboarding, implementation, and ongoing support have been outstanding and truly set a new standard for what great customer service should look like.
Highly recommended.
Enjoy working with everyone at the Redo…
Enjoy working with everyone at the Redo team. Very knowledgeable and always willing to help when/if any issues arise very quickly.
Revolutionary software
Revolutionary software, incredible team, and amazing support. Cannot recommend Redo enough!
The Redo Support Team was very…
The Redo Support Team was very attentive and assisted me with a solution right away. The entire process was smooth and professional. I’m very happy with the support I received and look forward to continuing to do business with them. Thank you!
Hayden was able to help solve an issue…
Hayden was able to help solve an issue quickly and was very helpful and kind throughout the whole process! Thanks, Hayden!
Always a joy to work with!
The best team. Always responsive and willing to help. Especially love that they take all of your requests into consideration when building out a feature. Nothing better than a company that values UX and aesthetics!
Quick and effective customer service!
Quick and effective customer service!
Thank you so much!
Thank you so much for your effort to send a video on how to update our return workflows. That helps us a lot. Have a nice day!
Dallin was quick to respond when I…
Dallin was quick to respond when I requested a video chat to help answer any and all questions I had. On the video call he was super helpful in answering each question throughly and with examples by sharing his screen and walking me through each process.
Great Partner
We've been working Redo since October of 2024 and they have been an amazing partner to us. Anytime we come to them with a hurdle, they have a solution or work on a solution. We are so grateful for thier partnership and support. They've made my team's life 100% easier!!
We’ve recently started working with the…
We’ve recently started working with the Redo team, and I’ve been really impressed with their responsiveness and support as they help us get set up. Excited about this partnership moving forward!
Very Important Platform in our Tech Stack
Redo has been an excellent platform for us. The staff is always very responsive with any issues that arise, and they are always innovating with new features and enhancements. Strongly recommend.
Quick responses and helpful.
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