Ordered my washer dryer and it came fast. More damage than describe but it worked so I was pleased. However it developed a fault in the warranty period. I have tried contacting them on multiple... Ver más
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Consulta las opiniones de los clientes
When I took delivery of the dishwasher, the guys beckoned me into the back of the van, saying, "We'll take it back". Understandable, since it was unboxed, crudely covered in bubblewrap and with the b... Ver más
Ordered 3 items Smooth transaction Delivered at the time and date agreed Good communication from crew and very helpful on arrival Good quality exactly as advertised Thanks again happy son in... Ver más
Cost me money to end up staying at home waiting for a package for over two days and when I arrive the courier was very rude on customer friendly. I asked for letting me just use a story to push it fre... Ver más
Información sobre la empresa
Escrito por la empresa
Renew2U are the premium appliance refurbishment specialists. We work with a number of leading brands in the UK. Primarily looking after returns flows for these top brands our product is tested, cleaned and photographed to the highest standard giving you the customer the knowledge that you will get a quality product like if you bought it new!
Información de contacto
Bath Road,, NE10 0JT, Gateshead, Reino Unido
- 0191 9339933
- hello@renew2u.co.uk
- renew2u.co.uk
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 79% de las opiniones negativas
Suele tardar más de 1 mes en responder
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Terrible company - AVOID!
Not transparent re products, refuse to accept liability for missing parts and faulty items and want to charge for returning faulty items. Shocking company and would most definitely advise potential customers to look elsewhere.

Respuesta de Renew2u
5 stars
Great delivery and staff were very helpful when I missed delivery slot.
Highly recommend.

Respuesta de Renew2u
Fantastic
Excellent service
Great customer care
Will definitely use again

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Happy
Great pricing and warranty as my dryer broke and was replaced in no time. Thank you

Respuesta de Renew2u
Item lost between warehouse and carrier!
Item lost between warehouse and courier! Fair enough but no replacement offered. Still waiting for refund 10 days after their payment was received. Contacted PayPal and 5-7 working days for them to receive refund then 3-5 for the refund to hit my bank a/c. Really NOT happy with this experience. All the more annoying as my payment was received on the purchase day

Respuesta de Renew2u
Can't fault the service at all very helpful. Thank you.
I was very pleased with the service provided and the two guys who delivered the goods. Thank you.

Respuesta de Renew2u
I really hate writing bad reviews…e
I really hate writing bad reviews because it's someone's business.
We ordered a range cooker from Renew2U and our mistake was we didn't unpack it straight away to check it. We didn't need it straight away and wanted to protect it in the packaging. Our kitchen was being built and we left it the protective packaging. It was the very last thing to be moved into the kitchen. We carefully unpacked it and to our horror the bottom oven was completely smashed in . The warming drawer in the other side was also badly damaged. We contacted Renew2U and they weren't very helpful at all . Yes we should of unpacked it sooner! The damage was clearly a fork lift truck. We had to contact the manufacturer ourselves and thankfully they can come and repair it. The problem is with Renew2U is that they don't have stock of the same appliances . So if you kitchen was built around your oven like ours- that poses a big problem. We sent them photos and they said they could give us 10% back - which never happened. For the sake of saving a couple of hundred quid - buy your expensive appliances from a supplier that you know . Lesson learnt on our part.

Respuesta de Renew2u
The service was prompt and the guys who…
The service was prompt and the guys who did the delivery even offered to plumb it in for a little extra.

Respuesta de Renew2u
Product as described in the rating
Product as described in the rating, excellent v.alue for money and easy transaction. Very happy with my purchase, would highly recommend

Respuesta de Renew2u
Spot on
Spot on.
Recommended by a Gap Employee. (John)
Service excellent . Two delivery lads kind also curtious

Respuesta de Renew2u
Was missing rear feet for a dishwasher…
Was missing rear feet for a dishwasher but customer service was excellent and posted some out quickly

Respuesta de Renew2u
Consistently High Quality
I’ve worked with Renew2U for several years through my job and have also purchased many products from them for specific projects. Every time, they have delivered top-quality refurbished tech with outstanding service. Their attention to detail, reliability, and commitment to sustainability set them apart.
The products are always in excellent condition, and their customer support is responsive and knowledgeable. Whether for business or personal use, I wouldn’t hesitate to recommend them. A fantastic company to work with!

Respuesta de Renew2u

Respuesta de Renew2u
Easy experience
Easy experience, easy to use websit with info you require about the items for sale at the time. Any questions asked were answered in a timely fashion. Good prices for the goods and the delivery was quick and efficient, Would recommend to others and have done so already

Respuesta de Renew2u
Whole process was very good
Steve was great to deal with, the delivery guys were professional and very friendly and the fridge was exactly as described. Thoroughly recommend the company.

Respuesta de Renew2u
good product, quick delivery, easy
the product I ordered was in excellent condition as described it would be, easy to install, and the delivery people were great. would definitely buy from this website again!

Respuesta de Renew2u
Excellent communications
Excellent communications, prompt delivery. Fridge freezer as described, one very happy customer. many thanks

Respuesta de Renew2u
Put in the wrong address by mistake and…
Put in the wrong address by mistake and they wouldn't change it and wouldn't deliver to my son address shocking service would not recommend to anyone

Respuesta de Renew2u
Great service during the holiday…
Great service during the holiday period; good communication when they resumed from their break and speedy delivery

Respuesta de Renew2u
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