Rentguard Insurance Opiniones 828

poor customer service, poor claims handling, poor response levels

Great help from Ali to renew landlord insurance on last day of expiry.

Dylan Westley,

I have had a great experience with Dylan. He always goes above and beyond for any help with regards to the insurance, offering best premium and advice where he can.

He is very friendly, easy to work with, patience and mastery in resolving queries easy or difficult one.

Wish there was more people just like him.

Regards
Jinal (Jo)
COUNTY INSURANCE AGENCIES LTD

Dylan Westley was exceptional.
He was very easy to understand, knowledgeable, considerate, thoughtful and interested.
He was an absolute pleasure to deal with,a rare occurrence today.

Just had to hang up from this company. Asking for my marital status for insurance? Surely they should ask who owns the property!! Out blooming rageous!!
Backward.

Very helpful

Lovely staff who always try their best to give you a good deal.
Never claimed, so wouldn't know about that part.
Would recommend.

Great service over the phone - quick and easy transaction

Jenny Hudson was wonderful, she really helped me get my claim paid.

Dylan Westley, who was the agent who dealt with my policies, was very professional, very polite and very efficient, unlike other agents I have had to deal with in the past. Sorted out my problems and came back with an acceptable solution within 24 hours. Good to work with.

Easy to get through to the call centre.
Helpful and professional staff.
Seamless transaction.

Steve was very helpful and polite it was a pleasure to speak with him

The lass (Kendall) I spoke with was great! Easily understood why I was calling, clearly explained what she would do, apologised for any "wait"time - and resolved my issue quickly and efficiently. Overall a VERY positive experience. It's so nice speaking to just one customer service rep who can, so quickly and easily, resolve your issues!

Straight forward conversation for renewal of my policy.

Lovely attention to detail and very friendly person

James was very helpful and efficient. He made the process of finding insurance for our HMO easy and stressfree. The policy was also good value for money.

I've been a customer for more than 20 years and have been consistently happy with the service and value for money. However something went wrong with my renewal last year and I would like to thank Dylan for patiently fully resolving it and keeping me informed at all stages.

Kendall was helpful and efficient during the process of renewing my block insurance policy.

Steven was great at rentguard. Very easy to deal with and helped me with my questions and enquiries. Made the whole process very easy.