Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I've just completed a buildings insurance inquiry and I have to say what an absolute ray of sunshine to deal with these people. In an otherwise grey, glass half empty and computer saying NO industry t... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I've been using Rentguard for over a decade. they are always helpful. Their reminders always arrive in plenty of time. On the phone, their agents are always helpful & positive, and know their products... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Great customer service by Daniel who spent a lot of time dealing with my quite complicated insurance needs. Nothing was too much trouble & he was always available by email or phone at times convenient... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Kendall Bowskill deserves a platinum medal the size of a frying pan. She has been very patient with the multi product bought for a number of properties. She has been a real gem, please let here know h... Ver más

Información sobre la empresa

  1. Compañía de seguros

Escrito por la empresa

Rentguard is a London-based company engaged in bespoke solutions to insurance brokers and letting agents for the residential and commercial property markets. We are renowned within the industry for excellent customer service and our ability to form and develop mutually beneficial partnerships. We pride ourselves on our proactive approach; continually reviewing our offering to provide some of the best products in the market today.


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

828 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No ha contestado las opiniones negativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 3 estrellas sobre 5

Renewal

Jenny was very friendly and helpful, however it's a bit of a con to charge you £50 admin fee when you renew your policy.

6 de marzo de 2025
Opinión espontánea
Logotipo de Rentguard Insurance

Respuesta de Rentguard Insurance

Hi Stephen,

Thank you for your review. I'm sorry to hear that you were unhappy with the administration fee. I want to assure you that this fee is in place to cover the costs associated with managing and processing the renewal of your policy. It includes essential tasks such as updating records, issuing new documentation, and ensuring compliance with regulatory requirements.

The fee is a standard part of the renewal process and is necessary for us to continue providing you with comprehensive insurance solutions. We value your feedback and are committed to transparency in all our services.

If you have any further questions or concerns, please feel free to reach out. We're here to help.

Best regards,

Rentguard Customer Services

Valorada con 5 estrellas sobre 5

Great Customer Service from Dylan!

Great Customer Service!
I contacted Rentguard with a concern over a refund issue, Dylan was prompt in finding the source of the problem and resolving it efficiently, keeping me up to date with the progress throughout and answering all my questions with professionalism.

26 de febrero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Dashi was just great!

Dashi was professonal, clear, easy to talk to, reassuring and made taking out a policy very easy. I’d spent a couple of hours wading through the internet with no joy at all, I won’t need to do that again. Thank you so much.

14 de febrero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Sorry to end the contract with…

Sorry to end the contract with rentguard but got a cheaper quote somewhere else on line . Latest agent on phone was very good but was unable to match the price .

10 de febrero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Found cover elsewhere for a third the price

i have just received my annual renewal letter for the building insurance for my BTL property. Went up from £400 last year to £750 this year, including £50 just for doing the renewal. Found the same cover at direct line for £250. Fair to say i wont be renewing with rentguard for any of my remaining BTL’s when renewals come up.

17 de diciembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Kendall Bowskill deserves a platinum…

Kendall Bowskill deserves a platinum medal the size of a frying pan. She has been very patient with the multi product bought for a number of properties. She has been a real gem, please let here know how appreciated I am for the excellence in service, provided.

19 de septiembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very efficient and polite

I rang in to renew my block insurance. The renewal price was ok, but I was told about a new system and that they would do a new quote for me. This came in much cheaper so I was thrilled. All done quickly and efficiently and politely. If I'm being very picky I'd rather the person on the phone spoke just a little slower so that it doesn't sound rushed and so I can hear every word, but that's only a tiny niggle. I am a satisfied customer of Rentguard.

10 de octubre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

TRUST IN RENTGUARD!

We have been with Rentguard for over 20 years. We just renewed our policy and had no hesitation to do so.
Everyone was so polite and helpful whenever I had to get in touch. Just had an engineer in - Harold. He came at the time we were given. What was good is that he telephoned us to say he was on his way. Harold was very polite. He knew straight away what the problem was with the washing machine and he was able to sort it out without any trouble. You could tell straight away, just by talking to him, how competent he was.

19 de agosto de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

I have used Rentguard for a few years…

I have used Rentguard for a few years and found that they get the most competitive quotes for my BTL properties

They are professional and responsive to requests and i had a good response from Ali recently

15 de junio de 2024
Opinión espontánea

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más