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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

ATTENTION!!! I advise anyone to not buy anything through this company. It’s nothing but a scam! I am currently in process through my bank for fraud. I bought x2 sim only pay monthly deal with a... Ver más

Valorada con 5 estrellas sobre 5

I was wary using this company. No need to be. Got a brilliant deal via health service discounts. Fast delivery of phone , added PAC code to order, swapped over my number immediately on setting up new... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Excellent service. Friendly helpful staff. Advise and new contract SIM only with 3 taken. New SIM arrived on time. Mobile no ported across from EE after initially being missed was very quickly resolve... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Working for the NHS I am so proud that a site offers such a lucrative discount. iPhone 15 delivered exactly when described on the release date £32.40 per month 0 upfront! Not many companies offer any... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de celulares

Escrito por la empresa

Reward Mobile are an independent telecoms company with over 40 year’s management experience in both the business and consumer sectors. Alongside our position as one of EE’s largest business partners, we have built close ties with other major networks like Three. While we also maintain close relationships with manufacturers like Samsung, Apple and Nokia. This allows us to offer you some of the best services and savings available in the UK, on both sides of the mobile telecoms package, devices and networks.


Información de contacto

3,5

Medio

TrustScore: 3.5 sobre 5

193 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 37% de las opiniones negativas

Suele tardar más de 1 mes en responder

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3,5

Todas las opiniones

(193)

19 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 4 estrellas sobre 5

Good service

Good service. It was just 11 days after my order then I got my iPhone 15 Pro Max device and sim. Needed a little more improvement of message or update of order. But all is good. thank you rewards mobile.

2 de noviembre de 2023
Opinión espontánea
Logotipo de Reward Mobile

Respuesta de Reward Mobile

Hi

Thanks for taking the time to leave a review. I will pass your feedback to the relevant department.

Kind regards

Reward Service

Valorada con 5 estrellas sobre 5

Fab deal

Fab deal, excellent service 🙂

2 de noviembre de 2023
Opinión espontánea
Logotipo de Reward Mobile

Respuesta de Reward Mobile

Thanks for taking the time to leave a review.

We hope you enjoy your new product.

Kind regards

Reward Service

Valorada con 1 estrellas sobre 5

Waste of time

Waste of time, attempted to buy a new EE Sim Only contract but it kept rejecting bank / card details and wants me to fill out everything again from step 1, after filling everything perfectly! I've tested this with two separate banks and checked info thoroughly so there's something wrong with the website, or at least with the contract I'm attempting to order. That's an hour of my life I'll never get back.

"Payment error.
There was a problem when verifying your card, please check your details and try again.
Your card has not been charged."

31 de octubre de 2023
Opinión espontánea
Logotipo de Reward Mobile

Respuesta de Reward Mobile

Hi

Sorry to hear you are having issues trying to order.

Please contact us at customerservices@rewardmobile.co.uk and we will look into this for you.

Kind regards

Reward Service

Valorada con 5 estrellas sobre 5

Outstanding customer services

Outstanding customer services. Dealt with queries promptly. iPhone 15 was delayed due to stock shortage kept me upto date with information regularly. They have the best phone deals and very reliable.

21 de octubre de 2023
Opinión espontánea
Logotipo de Reward Mobile

Respuesta de Reward Mobile

Hi,

Thank you for taking the time to leave a review.

We hope you enjoy your new iPhone.

Kind regards

Reward Service

Valorada con 5 estrellas sobre 5

Unbeatable Value and can’t be matched !

Very Pleased, Got a contract with EE for 100gb for less than £15 per month 😃 You can get similar deals for around this price but they have restricted speeds. Going through reward mobile is was completely unrestricted speeds. Sign up went smoothly and I transferred my number over to EE. You can’t get this price even going to EE directly !!

21 de octubre de 2023
Opinión espontánea
Logotipo de Reward Mobile

Respuesta de Reward Mobile

Hi,

Thank you for taking the time to leave a review and we are pleased to hear you are happy with your new contract.

Kind regards

Reward Service

Valorada con 5 estrellas sobre 5

Easy to use website

Easy to use website, really good prices on the bundles. Quick delivery of the phone

27 de octubre de 2023
Opinión espontánea
Logotipo de Reward Mobile

Respuesta de Reward Mobile

Hi,

Thanks for taking the time to leave a review.

We hope you enjoy your new product.

Kind regards

Reward Service

Valorada con 5 estrellas sobre 5

Good customer service

Ella working on the online chat and phones was amazing, so quick and helpful - made a stressful situation 100 times easier!

25 de octubre de 2023
Opinión espontánea
Logotipo de Reward Mobile

Respuesta de Reward Mobile

Thanks for taking the time to leave a review.

I will pass your feedback to Ella.

Kind Regards

Reward Service

Valorada con 5 estrellas sobre 5

Highly recommend Reward Mobile.

Great service from the day I placed my order. A very professional customer service team who kept me fully updated on my order. More than happy with the service i received.

19 de octubre de 2023
Opinión espontánea
Logotipo de Reward Mobile

Respuesta de Reward Mobile

Thanks for taking the time to leave us a review.

We hope you enjoy your new product.

Kind regards

Reward Service

Valorada con 5 estrellas sobre 5

The delivery was so fast and my iPhone…

The delivery was so fast and my iPhone came in perfect condition.

13 de octubre de 2023
Opinión espontánea
Logotipo de Reward Mobile

Respuesta de Reward Mobile

Hi

Thanks for taking the time to leave us a review.

We are pleased to hear you are happy with your new product.

Kind regards
Reward Service

Valorada con 1 estrellas sobre 5

Worst experience in terms of mobile provider

I have been reassured by Reward Mobile that the line cancellation was being sorted after I cancelled the order within cooling off period and stil receiving a bill. That was two weeks ago. I get another bill reminder today from EE saying that the line is now suspended and will be passed onto debt collector if not paid. Obviously not sorted despite me never using their services and cancelling the purchase within the cooling off period. Spoke to customer service and the note on the account says-line manager involved. That was two weeks ago. Poor.

11 de octubre de 2023
Opinión espontánea
Logotipo de Reward Mobile

Respuesta de Reward Mobile

Hi Agata

Thank you for getting in contact with us.

As discussed on email, we have sorted out the issue with your cancellation and I hope you are satisfied with the outcome.

Should you require any further details, please contact us at customerservices@rewardmobile.co.uk.

Kind regards
Reward Service

Valorada con 1 estrellas sobre 5

supposed to receive a phone nearly a…

supposed to receive a phone nearly a month ago never sent phone didn't replay to any emails, waited on the phone for an hour when cancelling the contract - they said fine but still waiting for confirmation.

Regarding reply I tried that 4 times - Went with another company (town & country) who have got it sorted in 2 days

There is no chance I have put the review against the wrong company it was under my wife's name Victoria Branston but it could be an affilliate of yours under the banner reward mobile I have submitted extra info to trust pilot

9 de octubre de 2023
Opinión espontánea
Logotipo de Reward Mobile

Respuesta de Reward Mobile

Update reply:

Hi Toby,

I am really sorry but I cannot locate an open or cancelled order for you.

Please could you contact me on customerservices@rewardmobile.co.uk as I believe you may have put the review against the wrong company.

Kind regards
Reward Service

Hi

We are really sorry to hear you are having issues.

Please email us at customerservices@rewardmobile.co.uk and include your order number and we will be in contact as soon as possible.

Kind regards

Reward Service


Valorada con 5 estrellas sobre 5

Great price and easy website to setup

Easy website and best price I could find for what I wanted

5 de octubre de 2023
Opinión espontánea
Logotipo de Reward Mobile

Respuesta de Reward Mobile

Hi

Thank you for taking the time to leave a review.

We are glad we were able to offer you a great deal.

Kind regards

Reward Service Team

Valorada con 5 estrellas sobre 5

Exceptional customer service

Exceptional customer service. Easy to navigate sign up. Speedy response and received the phone in less than 24 hours. Really impressed so far and wouldn’t hesitate to recommend for a competitive deal.

27 de septiembre de 2023
Opinión espontánea
Logotipo de Reward Mobile

Respuesta de Reward Mobile

Hi

Thank you for taking the time to leave a review.

We are glad we were able to offer you a great deal and hope you enjoy your new product.

Kind regards

Reward Service Team

Valorada con 5 estrellas sobre 5

Soldiering on

My experience has been made perfect for me by your easy no fuss approach appreciating and understanding the simple needs of all care givers within the community ,acknowledgement-shown to lesser unsung heroes soldiering on .

2 de octubre de 2023
Opinión espontánea
Logotipo de Reward Mobile

Respuesta de Reward Mobile

Hi

Thank you for taking the time to leave a review.

We hope you enjoy your new product!

Kind regards

Reward Service Team

Valorada con 5 estrellas sobre 5

Perfect experience

Great service. Speedy delivery. Everything delivered as it should be. And not to mention an excellent deal.

23 de septiembre de 2023
Opinión espontánea
Logotipo de Reward Mobile

Respuesta de Reward Mobile

Hi

Thank you for taking the time to leave a review.

We hope you enjoy your new product.

Kind regards

Reward Service

Valorada con 5 estrellas sobre 5

iPhone 15

Working for the NHS I am so proud that a site offers such a lucrative discount. iPhone 15 delivered exactly when described on the release date £32.40 per month 0 upfront! Not many companies offer any discount. It’s such a relief there are companies who are not all about greed

22 de septiembre de 2023
Opinión espontánea
Logotipo de Reward Mobile

Respuesta de Reward Mobile

Hi

Thanks you for taking the time to leave a review.

We are really pleased you are happy with your new product.

Kind regards

Reward Service

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