Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

ATTENTION!!! I advise anyone to not buy anything through this company. It’s nothing but a scam! I am currently in process through my bank for fraud. I bought x2 sim only pay monthly deal with a... Ver más

Valorada con 5 estrellas sobre 5

I was wary using this company. No need to be. Got a brilliant deal via health service discounts. Fast delivery of phone , added PAC code to order, swapped over my number immediately on setting up new... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Excellent service. Friendly helpful staff. Advise and new contract SIM only with 3 taken. New SIM arrived on time. Mobile no ported across from EE after initially being missed was very quickly resolve... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Working for the NHS I am so proud that a site offers such a lucrative discount. iPhone 15 delivered exactly when described on the release date £32.40 per month 0 upfront! Not many companies offer any... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de celulares

Escrito por la empresa

Reward Mobile are an independent telecoms company with over 40 year’s management experience in both the business and consumer sectors. Alongside our position as one of EE’s largest business partners, we have built close ties with other major networks like Three. While we also maintain close relationships with manufacturers like Samsung, Apple and Nokia. This allows us to offer you some of the best services and savings available in the UK, on both sides of the mobile telecoms package, devices and networks.


Información de contacto

3,5

Medio

TrustScore: 3.5 sobre 5

193 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 37% de las opiniones negativas

Suele tardar más de 1 mes en responder

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

3,5

Todas las opiniones

(193)

19 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Very good service well organised and…

Very good service well organised and knowledgeable staff they go over your contract and answer any queries

12 de septiembre de 2023
Opinión espontánea
Logotipo de Reward Mobile

Respuesta de Reward Mobile

Hi

Thanks for taking the time to leave a 5* review.

We hope you enjoy your new product.

Kind regards

Reward Service

Valorada con 5 estrellas sobre 5

Ella was great at sorting out an issue…

Ella was great at sorting out an issue with my billing with EE. Very prompt and called me with a full update. Very happy 😊

11 de septiembre de 2023
Opinión espontánea
Logotipo de Reward Mobile

Respuesta de Reward Mobile

Hi

Thank you so much for leaving a 5* review.

I will pass your feedback onto Ella

Kind regards

Reward Service

Valorada con 5 estrellas sobre 5

Very satisfied customer!

I got a great deal on the iPhone 14. I did loads of research and it just wasn’t available anywhere else for near that price. Ordering was simple, even although I was switching providers. My shining new phone arrived at my door less than 48 hours later. Very satisfied customer!

9 de septiembre de 2023
Opinión espontánea
Logotipo de Reward Mobile

Respuesta de Reward Mobile

Hi

Thanks for taking the time to leave a 5* review.

We are glad that you have found a great deal with ourselves.

Kind regards
Reward Service Team

Valorada con 5 estrellas sobre 5

Rare in this day and age that you find…

Rare in this day and age that you find staff who generally want to have a chat and really are interested in you and not how much comission they can get out of you my member of staff Ella was really good even managed to have a good laugh professional and informative respectfull and straight to the point

8 de septiembre de 2023
Opinión espontánea
Logotipo de Reward Mobile

Respuesta de Reward Mobile

Thanks for your lovely feedback!

We are pleased to hear you are happy with our service.

Kind regards

Reward Service Team

Valorada con 5 estrellas sobre 5

They made switching networks really…

They made switching networks really easy and straightforward. I also experienced good and quick customer service.

8 de septiembre de 2023
Opinión espontánea
Logotipo de Reward Mobile

Respuesta de Reward Mobile

Thanks for taking the time to leave a review.

I am pleased to hear that your number transfer went smoothly and are happy with our service.

Kind regards
Reward Service Team

Valorada con 1 estrellas sobre 5

ILLEGAL SALES CALLS

ILLEGAL SALES CALLS ! beware

7 de septiembre de 2023
Opinión espontánea
Logotipo de Reward Mobile

Respuesta de Reward Mobile

Hi Ed,
We would like to look into your dissatisfaction and have requested your account details so we can fully investigate this issue.
Thanks, The Mobile Team

Valorada con 5 estrellas sobre 5

Swift

Easy to order and delivery as per exception. Thank you

23 de agosto de 2023
Opinión espontánea
Logotipo de Reward Mobile

Respuesta de Reward Mobile

Thank you for taking the time to leave a review.

We are pleased to hear you are happy with our service and product.

Kind regards
Reward Service

Valorada con 5 estrellas sobre 5

Very good sim only deal

Very good sim only deal. Bought two sim only deal .. looking forward to buy another two . Very quick delivery as well.

17 de agosto de 2023
Opinión espontánea
Logotipo de Reward Mobile

Respuesta de Reward Mobile

Thank you for taking your time to leave a review.

We are pleased to hear you are happy with the service provided.

Kind regards
Reward Service

Valorada con 5 estrellas sobre 5

No hassle quick service

No hassle quick service, ordered, got next day delivery. I considered ordering from a big supplier but after using reward, I'm not using anyone else

24 de julio de 2023
Opinión espontánea
Logotipo de Reward Mobile

Respuesta de Reward Mobile

Good Morning Mr Wakeman,

Thank you so very much for the lovely review. Have a lovely weekend.

Kindest regards
Reward Mobile

Valorada con 5 estrellas sobre 5

Great price for the iphone 14 &…

Great price for the iphone 14 & contract, phone arrived within 24 hours

13 de julio de 2023
Opinión espontánea
Logotipo de Reward Mobile

Respuesta de Reward Mobile

Hi
Thank you for taking the time to leave us a review.
We are pleased to hear you are happy with your new product.
Thanks
Reward Service

Valorada con 5 estrellas sobre 5

Quick and easy delivery to your door

Quick and easy delivery to your door . Great communication keeping me up to date with order . Great deals

19 de junio de 2023
Opinión espontánea
Logotipo de Reward Mobile

Respuesta de Reward Mobile

Hi

Thank you for your review.

I am glad to hear that your order process went well and we hope you enjoy your new product

Kind regards

Reward Service

Valorada con 5 estrellas sobre 5

Great all round

Easy friendly helpful and a great deal. No other company could match or get close to..

1 de junio de 2023
Opinión espontánea
Logotipo de Reward Mobile

Respuesta de Reward Mobile

Thank you for your 5* review.

I am pleased we could offer you a great deal and that you are happy with our service

Kind regards
Reward Service

Valorada con 5 estrellas sobre 5

A great company

I was very sceptical at first not using a mobile provider directly or a high street shop but I can honestly say the service I received from Reward Mobile was faultless.

I easy to get in touch with when I need them by we chat and Ella was very helpful.

I would definitely recommend.

17 de abril de 2023
Opinión espontánea
Logotipo de Reward Mobile

Respuesta de Reward Mobile

Thank you for your 5* review. I am pleased you are happy with our service

Kind regards
Reward Service

Valorada con 5 estrellas sobre 5

Awesome customer service and support…

Awesome customer service and support fast delivery would be recommending to other people

10 de abril de 2023
Opinión espontánea
Logotipo de Reward Mobile

Respuesta de Reward Mobile

Hi Stephen

Thank you for your 5* review. I am pleased you are happy with your new product and the service you received

Kind Regards
Reward Mobile

Valorada con 5 estrellas sobre 5

Brilliant service and very fast too

Brilliant service and very fast too, thank you so much for your help Charlie Butterfield.

20 de marzo de 2023
Opinión espontánea
Logotipo de Reward Mobile

Respuesta de Reward Mobile

Thank you for your review. I will pass your feedback to Charles

Kind Regards
Reward Service

Valorada con 5 estrellas sobre 5

I took out a contract and through no…

I took out a contract and through no fault of the company I returned the device due to the service from the network provider. Three network themselves where very difficult with me to resolve the issue I was having and obstructive, but Ella in the customer service team has truly gone above and beyond to help me resolve this issue as efficiently as possible. Brilliant customer service and an asset to you company! Thanks a bunch you’ve been amazing! :)

3 de marzo de 2023
Opinión espontánea
Logotipo de Reward Mobile

Respuesta de Reward Mobile

Thank you for taking time to leave a review.

I will pass the feedback to Ella.

Kind Regards

Valorada con 1 estrellas sobre 5

Put in for a mobile days ago still not…

Put in for a mobile days ago still not heard anything have been sent a contract but nothing else no delivery date or nothing can’t even get in contact with them what a waste a time

24 de febrero de 2023
Opinión espontánea
Logotipo de Reward Mobile

Respuesta de Reward Mobile

Hi Kayleigh
Sorry about your journey with Reward. 
Unfortunately as discussed on the phone, it seems you did not complete the order on this occasion. 
Please let me know if you need any further support. 
Kind Regards
Reward Service

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service. Friendly helpful staff. Advise and new contract SIM only with 3 taken. New SIM arrived on time. Mobile no ported across from EE after initially being missed was very quickly resolved by Jordan. Would recommend. Many thanks, Karen

15 de febrero de 2023
Opinión espontánea
Logotipo de Reward Mobile

Respuesta de Reward Mobile

Hi Karen
Thank you for taking the time to leave us a review.
We really appreciate your feedback.
Kind regards
vicky

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más