Initial contact and filling in the required claim form online was very easy. The process then began quickly and approved local repairers were appointed. These were excellent and the repairs were com... Ver más
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Consulta las opiniones de los clientes
Upon cancelling my insurance online, I was quoted a figure , to be emailed later saying I needed to pay another £180.00 as the online cancellation was incorrect and I needed to pay for the month past.... Ver más
Everything is laid out as it should be to make things easy, especially for older people like me, who can struggle using a computer because there weren't computers for children in schools back then; we... Ver más
I’d never heard of RIAS insurance and honesty was apprehensive, but after every encounter they are by far the best customer service I’ve ever experienced and I’m old! lol if you’re lucky you’ll get a... Ver más
Información sobre la empresa
- Compañía de seguros
- también en la categoría
- Agencia de seguros de automóviles
- Agencia de seguros para el hogar
Escrito por la empresa
Rias has been established for over 25 years and provides Home & Car insurance from Ageas who insure over 4 million customers in the UK. Our Home and Car insurance offer peace of mind with Defaqto 5 star rated cover, UK call centres and a 24/7 claims service.
Información de contacto
Everdene House, Deansleigh Rd,, BH7 7DU, Bournemouth, Reino Unido
- motor@rias.co.uk
- rias.co.uk
4,2
Muy bueno
13 mil opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
No loyal responses sooner look after…
No loyal responses sooner look after new customers than repay your loyalty
8 de agosto de 2026
Respuesta de RIAS
Hello Danny,
Thank you for finding the time to leave this review. If there is anything you would like to discuss, please do not hesitate to get in contact via Live Chat on our website or by calling 0345 650 0345. We are open 8:30-6 Monday - Friday and 8:30-4 on Saturdays.
Kind regards, JC, on behalf of the RIAS team.
Easy platform online to buy car…
Easy platform online to buy car insurance. Self explanatory and simple. Great job same day
8 de septiembre de 2026
Exellent service recieved so far
Exellent service recieved so far, and recently made a change to my policy online also easy quick and straightforward.
6 de septiembre de 2026
Simple to renew
6 de septiembre de 2026
Rias - First-rate Customer Service
I contacted Rias to make some changes to my policy etc. - I spoke with a professional and friendly lady that expedited my request - she provided a first-rate service.
I am very impressed with Rias and will be renewing my policy with them and would recommend to others.
8 de septiembre de 2026
Opinión espontánea
Easy to renew policy
9 de julio de 2026
Easy to navigate online and price was…
Easy to navigate online and price was very competitive
8 de septiembre de 2026
Competative price helpful staff ease of…
Competative price helpful staff ease of transaction
7 de septiembre de 2026
The app is so easy to use
The app is so easy to use. Competitive pricing. No admin fees when changing details, and a good price when I changed my car.
6 de septiembre de 2026
Top Rated Service
I cannot rate this company highley enough and in particular the Agent Catherine. I called to report the passing of a client and asked to transfer the car insurance to the deceased partner who, emotionaly, was not able to make the call. Once we went through the security, the problem was dealt with swiftly, proffessionaly and compassionately. Catherine spoke clearly and explained every step as she went through the transfer. Great Job. When my insurance is due I would certainly consider RIAS for mine.
7 de septiembre de 2026
Opinión espontánea
I have had an incorrect bill
I have had an incorrect bill. I cannot see why I have been charged what I have. I have attempted contact (I cannot call) and would really appreciate human contact via email to resolve the issue
5 de septiembre de 2026
Respuesta de RIAS
Good afternoon Julie,
We're sorry to hear you've experienced difficulties contacting us and that you're unable to call.
Unfortunately, we're unable to discuss policy-specific information via Trustpilot. If you require assistance, please contact us by email at motor@rias.co.uk or via Live Chat on our website and a member of the team will be happy to assist you.
Kind regards,
AD, on behalf of the RIAS Team.
very proffesional from the initial…
very proffesional from the initial phone call to report the problem.
1 de agosto de 2026
The policy was easy to purchase
The policy was easy to purchase with interlinks which work intuitively.
1 de septiembre de 2026
I spoke to an RIAS representative by…
I spoke to an RIAS representative by phone, waited 5 minutes no more. Pleasantly surprised by the helpful attitude, considerably better than any other company I had approached for a new car insurance. Even more so that it wasn't a Bot.
4 de septiembre de 2026
Good cover at a reasonable price
2 de septiembre de 2026
Transparent and hassle free
Very clear no hidden charges
Easy online account and excellent customer service
2 de septiembre de 2026
excellent user-friendly service: human and online
I had reason to amend the annual mileage for car insurance and called the customer line for help as well as follow their guidance on how to enact the change - found both the personal help and navigating the online portal excellent
9 de enero de 2026
Easy to navigate site
Easy to navigate site. Competitive price for great cover.
1 de septiembre de 2026
Hassle free experience
Very easy to navigate through the process, and a great price for a good level of cover.
1 de septiembre de 2026
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