Richmond Motor Group - Guildford Hyundai Opiniones 

729
TrustScore: 5 sobre 5

4,9

Guildford Hyundai, Moorfield Road, Slyfield Industrial Estate, GU1 1RU Guildford, Surrey, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We dealt with Elliott who did everything to meet us on a deal that we could afford. He explored many different options to make it work, was open and transparent throughout the process. We ended u... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

My experience in dealing with Elliot i have to say was fantastic..he was not pushy no hard sale ..he made my experience so stress free ... all the sales team are very helpful.. very polite n welcoming... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Very helpful and insightful knowledge of what customer looking for. Nothing hidden about car history. So professional and always there to help you. Not to forget Abgail and Baz were so professional an... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We have received excellent service from Elliott Falkner. He has provided very friendly and professional advice throughout the whole process of obtaining our new car and in fact we are now the proud o... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Concesionario de autos
  2. Estación de inspección de automóviles
  3. Servicio de automóvil
  4. Concesionario Hyundai
  5. Concesionario Skoda
  6. Concesionario de automóviles usados

Escrito por la empresa

Richmond Motor Group is an award-winning, family-run business located in the Hampshire, West Sussex & Surrey areas, representing Hyundai, MG, Škoda, Suzuki, Genesis, Chery & Geely.


Información de contacto

  • Guildford Hyundai, Moorfield Road, Slyfield Industrial Estate, GU1 1RU, Guildford, Surrey, Reino Unido

  • 01483 317 317

4,9

Excelente

TrustScore: 5 sobre 5

729 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(729)

1657 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Brilliant service!

Adam and Baaz were fantastic when it came to trading in my previous Hyundai and purchasing a new Hyundai.

Couldn’t be happier with the customer service and professionalism.

2 de abril de 2026
Opinión espontánea
Logotipo de Richmond Motor Group - Guildford Hyundai

Respuesta de Richmond Motor Group - Guildford Hyundai

We're happy to hear that you had a fantastic experience trading in your car and purchasing a new one. We appreciate you mentioning our team's customer service and professionalism!

Valorada con 5 estrellas sobre 5

5 stars to Nic Martin

5 stars to Nic Martin. Love my new car. Great service from the start. Thank you so much.

26 de marzo de 2026
Opinión espontánea
Logotipo de Richmond Motor Group - Guildford Hyundai

Respuesta de Richmond Motor Group - Guildford Hyundai

We're happy to hear that you're enjoying your new car! We appreciate you recognising our service and thank you for your feedback.

Valorada con 5 estrellas sobre 5

Nic Martin was very informative and…

Nic Martin was very informative and knowledgeable about the car we purchased. He was very pleasant and helpful

26 de marzo de 2026
Opinión espontánea
Logotipo de Richmond Motor Group - Guildford Hyundai

Respuesta de Richmond Motor Group - Guildford Hyundai

We're happy to hear that you found the service very informative and helpful. We appreciate your feedback regarding the pleasant and knowledgeable assistance you received.

Valorada con 5 estrellas sobre 5

Hyundai Guildford - new car purchase

I recently had a great experience with Hyundai in Guildford, thanks to Elliott Falkner and Baz. From start to finish, the service was polite, efficient, and genuinely customer-focused.

Elliott was excellent to deal with—friendly, informative, and never pushy. Communication was always clear, which made the whole process smooth and stress-free. He arranged a lovely test drive for me and even made sure I could drive along a specific road I wanted to try, which I really appreciated.

Baz, Elliott’s manager, was also great and supportive throughout the process, always on hand to help and ensuring everything went seamlessly.

The service was impressively quick, and nothing ever felt like too much trouble. Overall, a very positive experience, and I’d happily recommend Elliott, Baz, and the team at Hyundai Guildford to anyone looking for a professional and relaxed car-buying experience.

17 de marzo de 2026
Opinión espontánea
Logotipo de Richmond Motor Group - Guildford Hyundai

Respuesta de Richmond Motor Group - Guildford Hyundai

We're happy to hear that you had such a positive experience. It's great to know that the team's customer-focused approach, clear communication, and efficient service made your car-buying journey smooth and stress-free. We appreciate you recommending our location to others!

Valorada con 5 estrellas sobre 5

Attentive staff

Attentive, reliable and flexible staff.

23 de marzo de 2026
Logotipo de Richmond Motor Group - Guildford Hyundai

Respuesta de Richmond Motor Group - Guildford Hyundai

We appreciate your feedback and five-star rating. We are so glad to hear our staff was attentive, reliable, and flexible for you.

Valorada con 5 estrellas sobre 5

Elliott Falkner

Elliot provided top-notch customer service—professional, helpful, and genuinely attentive. I visited two other dealerships before, and none matched his level of care. Really happy with the car and the overall experience.

21 de marzo de 2026
Logotipo de Richmond Motor Group - Guildford Hyundai

Respuesta de Richmond Motor Group - Guildford Hyundai

We appreciate your fantastic review and five-star rating! We're delighted to hear that you received top-notch customer service. It's great to know that you are happy with your car and overall experience.

Valorada con 5 estrellas sobre 5

Thanks to Elliot for helping us select…

Thanks to Elliot for helping us select the right deal and the subsequent handover of our new car. Elliot is a credit to Richmond Hyundai. I wish all car sales staff were as efficient and effective. Thank you!

16 de marzo de 2026
Opinión espontánea
Logotipo de Richmond Motor Group - Guildford Hyundai

Respuesta de Richmond Motor Group - Guildford Hyundai

We appreciate you taking the time to leave us this fantastic review! We're so glad that you were happy with the service you received and that Elliot helped you find the right deal.

Valorada con 5 estrellas sobre 5

James and Warren in sales here were…

James, Shelia and Warren in sales here were fantastic. They beat a rival dealership and won my business. It was their professional and honest approach which I liked! 5 stars!

Thank you guys! Looking forward to meeting you all again on the big day! Collecting my new MG!!!!

31 de enero de 2026
Opinión espontánea
Logotipo de Richmond Motor Group - Guildford Hyundai

Respuesta de Richmond Motor Group - Guildford Hyundai

We're happy to hear that you had a fantastic experience with our sales team! We appreciate you choosing us and value your business. We look forward to seeing you when you collect your new MG!

Valorada con 5 estrellas sobre 5

Great Customer Experience

Very pleased with the top quality customer service from Abi Bolton at Richmond Hyundai in Guildford. She was great to deal with throughout, her product knowledge was excellent and her communication (both written and verbal) was always professional, clear and friendly.
Thank you, Abi, much appreciated!

24 de marzo de 2026
Opinión espontánea
Logotipo de Richmond Motor Group - Guildford Hyundai

Respuesta de Richmond Motor Group - Guildford Hyundai

We appreciate your kind words and 5-star rating! We're so glad to hear that you received top-quality customer service and that you were pleased with the clear communication and product knowledge. Thank you for your feedback!

Valorada con 5 estrellas sobre 5

We have just bought our third Hyundai…

We have just bought our third Hyundai Santa Fe from Richmond Motor Group
The fantastic service we received from Elliott Falkner made the purchase all the better. He was extremely helpful and made us feel welcome at every step of the process
Coupled with an excellent deal on our trade in and also on the new car
Well done Richmond and well done Elliott!!

20 de marzo de 2026
Opinión espontánea
Logotipo de Richmond Motor Group - Guildford Hyundai

Respuesta de Richmond Motor Group - Guildford Hyundai

We're happy to hear about your positive experience with your third Hyundai Santa Fe purchase! It's great to know that Elliott provided fantastic service and made you feel welcome. We appreciate your recognition of the excellent deal.

Valorada con 5 estrellas sobre 5

Nice and easy straight forward…

Nice and easy straight forward purchase, would recommend speaking to Elliott! Cheers!

6 de marzo de 2026
Opinión espontánea
Logotipo de Richmond Motor Group - Guildford Hyundai

Respuesta de Richmond Motor Group - Guildford Hyundai

We're happy to hear that your purchase was nice and easy! We appreciate your recommendation and thank you for your positive feedback.

Valorada con 5 estrellas sobre 5

Excellent Service

Nic Martin was extremely professional and helpful from the moment I walked into the showroom to when I left with my new car. He explained everything to me in detail and I never felt pressurised at any time to buy. He also assured me that I could call any time if I have any problems.

20 de marzo de 2026
Opinión espontánea
Logotipo de Richmond Motor Group - Guildford Hyundai

Respuesta de Richmond Motor Group - Guildford Hyundai

We appreciate you sharing your positive experience. We're happy to hear that you felt supported and well-informed during your car purchase, and that you never felt any pressure. Thank you for your feedback!

Valorada con 5 estrellas sobre 5

I would like to thank Mr Elliott…

I would like to thank Mr Elliott Falkner who was really helpful in all the proccesses of my purchase. Really informative and supportive.

9 de marzo de 2026
Opinión espontánea
Logotipo de Richmond Motor Group - Guildford Hyundai

Respuesta de Richmond Motor Group - Guildford Hyundai

We appreciate your fantastic review and five-star rating! We're so glad to hear that you found Elliott helpful throughout your purchase, providing informative support.

Valorada con 5 estrellas sobre 5

Purchased a car here and couldn’t have…

Purchased a car here and couldn’t have been happier with Elliott’s knowledge and effort. He made the whole experience easy and straightforward. Will definitely be using this dealership again.

12 de marzo de 2026
Opinión espontánea
Logotipo de Richmond Motor Group - Guildford Hyundai

Respuesta de Richmond Motor Group - Guildford Hyundai

We appreciate your feedback and 5-star rating! We're so glad that the experience was easy and straightforward, thanks to Elliott's knowledge and effort. Thank you!

Valorada con 5 estrellas sobre 5

Brilliant customer service from Elliott

Brilliant customer service from Elliott when purchasing my second Santa Fe. Elliott was proactive in contacting me with the latest Hyundai finance offer and the whole process was quick and seamless. I would recommend Elliott and Hyundai Guildford for your new car needs.

13 de marzo de 2026
Opinión espontánea
Logotipo de Richmond Motor Group - Guildford Hyundai

Respuesta de Richmond Motor Group - Guildford Hyundai

We're happy to hear that you experienced brilliant customer service and a quick, seamless process when purchasing your Santa Fe. We appreciate your recommendation of Elliott for your car needs!

Valorada con 5 estrellas sobre 5

Very professional team

Very professional team. Adam was very helpful.

16 de marzo de 2026
Logotipo de Richmond Motor Group - Guildford Hyundai

Respuesta de Richmond Motor Group - Guildford Hyundai

We appreciate your five-star rating and are so glad to hear that our team provided very professional service and support. Thank you.

Valorada con 5 estrellas sobre 5

Amazing!

I just upgraded from my Hyundai i20 2024 to the new Hyundai Tucson Hybrid 2026 and had a great experience from start to finish. A big thank you to Baz, Nick, and Sam for their amazing help throughout the process. They were friendly, professional, and made everything very easy and stress-free. They took the time to explain everything and made sure I was comfortable with my choice. I’m really happy with the car and the excellent service I received. Highly recommend!

14 de marzo de 2026
Opinión espontánea
Logotipo de Richmond Motor Group - Guildford Hyundai

Respuesta de Richmond Motor Group - Guildford Hyundai

We're happy to hear you had a great experience upgrading to the new Tucson Hybrid! It's wonderful that Baz, Nick, and Sam provided amazing help, making the process easy and stress-free. We appreciate your recommendation!

Valorada con 5 estrellas sobre 5

Great customer experience

Elliott went above and beyond to make our car purchase simple and stress free. He answered all our questions well and never put any pressure on us to make the sale. He was very responsive to queries and went the extra mile to resolve our post sale issue.

1 de marzo de 2026
Opinión espontánea
Logotipo de Richmond Motor Group - Guildford Hyundai

Respuesta de Richmond Motor Group - Guildford Hyundai

We appreciate you sharing your positive experience. We're happy to hear that your car purchase was simple and stress-free, and that all your questions were answered well. Thank you for your feedback!

Valorada con 5 estrellas sobre 5

Nic was very helpful in me purchasing…

Nic was very helpful in me purchasing my new car. Directed me in all the right places, very professional and very happy with my new car at Hyundai. Would highly recommend.

11 de marzo de 2026
Opinión espontánea
Logotipo de Richmond Motor Group - Guildford Hyundai

Respuesta de Richmond Motor Group - Guildford Hyundai

We're delighted you found our service helpful during your new car purchase. We appreciate your recommendation and wish you many happy miles in your new Hyundai!

Valorada con 5 estrellas sobre 5

All the staff were very polite and…

All the staff were very polite and courteous and in particular Nic was knowledgeable and informed and helped us through the process of buying our car. No hard sell - just professional and efficient. Thanks Nic, it was a very easy experience and I'm delighted with my Kona.

9 de marzo de 2026
Opinión espontánea
Logotipo de Richmond Motor Group - Guildford Hyundai

Respuesta de Richmond Motor Group - Guildford Hyundai

We appreciate your kind words and 5-star rating! We're so glad that you found our staff courteous and that your car-buying experience was easy and efficient. We hope you enjoy your Kona!

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