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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We've been buying our frozen reptile food from Ridgeway Frozen for years and honestly can't fault them. The quality of the products is consistently excellent — everything arrives well-packaged and in... Ver más

Valorada con 5 estrellas sobre 5

Absolutely blown away by this company. Live in Devon and ordered mice from pinks to hoppers and they arrived fully frozen by lunchtime the next day. Very well packed in polystyrene box with dry ice p... Ver más

Valorada con 5 estrellas sobre 5

Always have everything in stock and great prices too , goods always arrive still frozen , thanks team awesome service

Valorada con 5 estrellas sobre 5

I have ordered a few times from Ridgeway and honestly I cannot fault them. Their service is very good. Website was easy to understand for a not so tech savvy person as myself, Picked the items, paid... Ver más

Información sobre la empresa

  1. Tienda de suministros para mascotas

Escrito por la empresa

For over a decade our team has helped supply high quality rodents and poultry for exotic animals all over the country. Our products are well researched and offer the best quality and value for money on the market. We purchase the right products for our animals, from high quality brands such as Habistat and Arcadia, but also sell our own brand products too. We have become a trusted source of knowledge within the exotics community for many years. Our commitment to great customer service is responsible for our long-lasting relationships with customers, many of whom we have been supplying frozen food for years. Our collection of frozen food includes rats, mice, multimammates, gerbils, hamsters and various poultry such as chicks and quail. We also stock larger items like rabbits, guinea pigs and ducks. If you’d like to see what we have in stock, please view our store.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

447 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(447)

77 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

My favourite supplier of anything!

I have ordered from Ridgeway many times, as a private individual, and through the course of my work. There have been a couple of minor issues over the years, but these have been dealt with promptly, professionally, and to my full satisfaction. Through the course of my work, this is my favourite supplier to deal with as orders are always on time and as described. I can 100% recommend this company and all that they do. A pleasure to deal with!

15 de mayo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Whole prey arrive at room temperature -- "Do you have pictures and proof of temperatures as this never happens when we use dry ice which will dissolve in transit?"

"..respectfully we are talking about feeding ferrets not humans."
-- RidgewayFrozen

"I would like to use yourselves upon clarification on whether items defrost at any point when imported from the EU, at any time above 0°C?"

"We unfortunately would not be interested in supplying you in future and suggest you purchase locally to avoid any such things potentially happening again in the future." -- RidgewayFrozen

14 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service

Ordered 15x frozen rats, despite being below the required amount to guarantee that they would arrive frozen the did indeed arrive frozen in super quick time and really well packaged, will definitely order again! Many thanks

27 de abril de 2025
Valorada con 1 estrellas sobre 5

Dodgy courier service

Ridgeway products are great, but their courier service (DPD) is a bit dodgy. They don’t knock on your door, just leave your parcel on the doorstep. And guess what? If it gets stolen, neither company takes responsibility. So, you’re left out of pocket, and the products aren’t exactly cheap. I’m happy to pay for the products, but I just want to make sure I get them.

29 de marzo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fast delivery, reasonable price.

I ordered frozen rats for my Royal python as the shop I usually use doesn't supply the new size he needed. They arrived the next day securely packaged and perfectly frozen in dry ice. Even with the price of specialist delivery they were still cheaper that what I usually pay despite being a bigger size. As an extra bonus this is the first time I have been able to get my extremely awkward snakey friend to eat a rat that wasn't pure white so he approves too! I woukd highly recommend this company.

27 de marzo de 2025
Valorada con 5 estrellas sobre 5

First time ordering from Ridgeway…

First time ordering from Ridgeway Frozen, and if this is anything to go by I'll be back again with another order. Well packaged, and everything arrived next day still completely frozen. DPD delivery next day, what more could you ask for? Full live tracking through the DPD app, no 5 hour delivery slots like you get with Royal Mail! My only complaint is they don't take PayPal, but then you can't have everything 🙂.

4 de marzo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very very happy

Cheapest I have found price wise. People may think £12-15 for delivery is expensive but they get delivered by dpd they come completely frozen and next day which I think is great. Will definitely be ordering again

3 de marzo de 2025
Opinión espontánea

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