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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We've been buying our frozen reptile food from Ridgeway Frozen for years and honestly can't fault them. The quality of the products is consistently excellent — everything arrives well-packaged and in... Ver más

Valorada con 5 estrellas sobre 5

Absolutely blown away by this company. Live in Devon and ordered mice from pinks to hoppers and they arrived fully frozen by lunchtime the next day. Very well packed in polystyrene box with dry ice p... Ver más

Valorada con 5 estrellas sobre 5

Always have everything in stock and great prices too , goods always arrive still frozen , thanks team awesome service

Valorada con 5 estrellas sobre 5

I have ordered a few times from Ridgeway and honestly I cannot fault them. Their service is very good. Website was easy to understand for a not so tech savvy person as myself, Picked the items, paid... Ver más

Información sobre la empresa

  1. Tienda de suministros para mascotas

Escrito por la empresa

For over a decade our team has helped supply high quality rodents and poultry for exotic animals all over the country. Our products are well researched and offer the best quality and value for money on the market. We purchase the right products for our animals, from high quality brands such as Habistat and Arcadia, but also sell our own brand products too. We have become a trusted source of knowledge within the exotics community for many years. Our commitment to great customer service is responsible for our long-lasting relationships with customers, many of whom we have been supplying frozen food for years. Our collection of frozen food includes rats, mice, multimammates, gerbils, hamsters and various poultry such as chicks and quail. We also stock larger items like rabbits, guinea pigs and ducks. If you’d like to see what we have in stock, please view our store.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

447 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(447)

77 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Arrived Frozen :)

Everything arrived perfectly frozen, my only comlaint would be that they can't gaurantee frozen on arrival if £50 or under and wont't refund or replace if it arrives thawed, so i've had to order a years supply of rats for my 2 snakes generally i don't like to store longer than 4-6 months.

Maybe you can just add an option to charge more for orders under £50 and upgrade/ increase the packaging/ ice, i'd be happier with that to be honest

13 de febrero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Always had amazing quality and service…

Always had amazing quality and service from the guys that work so hard at Ridgeway to keep all their customers provided with quality food and service, I'll never go anywhere else and I've kept total pythons now for just over 7 years

27 de enero de 2025
Valorada con 5 estrellas sobre 5

Excellent company and products.

First time using this company and I am very impressed. Prices are very good, delivery was quick and the size of the frozen rats are perfect and as described. We had previously been using a different company who were giving us constant issues so I'm very glad we stumbled on this company.

29 de enero de 2025
Opinión espontánea
Valorada con 4 estrellas sobre 5

Came frozen and all as expected

Came frozen and all as expected. Constructive criticism is that you do not state when packages will arrive! Nothing on the email and nothing on the website.

5 de enero de 2025
Logotipo de Ridgewayfrozen

Respuesta de Ridgewayfrozen

Hi, thank you for your review. Our website explains that our orders are dispatched for next day delivery if ordered before a certain time and DPD send a one hour time slot on the day of delivery. If you don't receive a text from DPD don't hesitate to contact us and we can let you know your delivery slot with DPD. Thanks

Valorada con 3 estrellas sobre 5

I love that my orders are frozen when…

I love that my orders are frozen when it arrives, just didn't receive the pack of 10 hoppers in the last order

5 de enero de 2025
Logotipo de Ridgewayfrozen

Respuesta de Ridgewayfrozen

Thank you for your review. We think the 3 starts is a little unfair as we haven't received any contact with you regarding the missing items so we could rectify the situation.

Valorada con 5 estrellas sobre 5

They are the best food suppliers in the…

They are the best food suppliers in the world I go with them a lot as they are fantastic I don’t know if they do
This but it be nice to see something on anything you buy get a maybe a free gift or something for someone who been shopping with them for a very long time it’s a suggestion not a criticism as there is nothing to criticise about when you msg them to ask about the deliver or if you got a problem they sort it out here and then they are amazing to shop with.

5 de enero de 2025
Valorada con 5 estrellas sobre 5

Exceptional service

Exceptional service, I've found the website to be easy to navigate and Ridgeway supply a huge range. I never find my browsing experience to anything less than a basket of everything that I was looking. The cost is exceptional, which leaves me feeling that I'm recieving excellent value for money. This with a brilliant delivery service, wraps up the service to be the very best. "Thank you Ridgeway"

26 de noviembre de 2024

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