I purchased six dinner plates from Rinkit. The first delivery contained two intact and four broken plates. I contacted Rinkit, who asked for a few photos of the broken plates and the boxes they were... Ver más
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Consulta las opiniones de los clientes
I have made sever orders for glassware for a Bar I run. I'm very happy with the service and speed of delivery and all at a very competitive price. I recently contacted their customer services to... Ver más
Black airer- My delivery was speedy and i was kept updated throughout. Customer service were quick to respond, polite and acted quickly to resolve my queries. A priority delivery was arranged, and... Ver más
Rinkit replied immediately to my email saying my chair had not arrived. They sent a replacement chair that arrived the next day! Excellent service. The chair was also excellent,
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Superb service, exquisite glassware, great pricing
Over the years I’ve experienced superb service and pricing for exquisite glasses. Recently cracked a glass whilst opening the brand new box of gorgeous Hoxton coupes. I messaged Rinkit to see if I could purchase a replacement and they sent me a complementary set immediately. I have never experienced such a responsive service from any other company or supplier ever. This was such a kind gesture, particularly as it was my fault. Thank you once again!
Bought some garage storage shelves via…
Bought some garage storage shelves via Tesco and supplied via Rinkit. Unfortunately there was a problem with the item delivered. Looked like the box had been bashed about and opened and some small assembly pieces were missing, also damage to the shelving. I contacted Rinkit who responded immediately. They could not have been more helpful. Initially they offered some compensation and ultimately they offered to send a complete new storage rack free of charge. I’m happy with the outcome but most impressed by their fabulous customer service.
Great Customer Service
Small manufacturing issue with part of my order. No drama, immediate email response and super speedy replacement received. Excellent customer service from this company.
Absolutely awful
Absolutely awful! Recieved the item open, tried to contact them to return it, didnt recieve a reply until I contacted b and q and showed them that they were responding,
Then on top of that they made the pickup and return process so hard and then ignored me to refund me 179.88
And asked to confirm I had returned the item, when a previous email showed all the tracking and a refund to take 3 to 5 working days but hadn't been processed.
Customer service awful
Rinkit made an error with my order…
Rinkit made an error with my order quantity but were very quick to respond and amend the error. Excellent customer service.
LAV Sorgum Pilsner Beer Glasses
I bought 6 LAV Sorgum Pilsner Beer Glasses from Rinkit via the Tesco Marketplace. The glasses arrived very quickly and are very good quality. Unfortunately one of the glasses arrived broken. I contacted Rinkit and they sent me a replacement which arrived the next morning !
Excellent service but would suggest that they review their packaging and delivery service (Evri) e.g. add some 'fragile' or 'keep upright' stickers and some cushioning between the glasses.
Excellent service and fast delivery
Very fast delivery and excellent service. A couple of bowl arrived broken, but the issue was resolved quickly with a replacement. I’m very satisfied with the service and will definitely order again.
Great customer service from Rinkit...
My purchase from Rinkit arrived damaged so I emailed their customer service and within ten minutes I recieved a reply from Ana..she asked for a few details about damaged items and immediately arranged for replacements to be sent which i recieved in two days in perfect condition, Really great customer service, thankyou
Excellent company with amazing prices
Excellent company with amazing prices. Also customer service is exceptional. Would definitely recommend.
Replacement of damaged bowl on delivery.
I have also been on the receiving end of Ana and she has helped to replace a damaged glass bowl that was damaged before it was delivered to me.
Great response time and politely worded emails. Thankyou so much Ana. Wonderful service. Thankyou Rinkit & Co.
Waiting for a refund
I sent a parcel back to Rinkit, which was not needed and waited for my refund which didn’t come in the due time expected. I got in touch with them via email, they responded in a matter of 2 hrs, delt with my concern immediately and my refund was sent within 24hours.
Great customer service, thankyou
Fast, effective first rate customer service
I received an order promptly but there were imperfections with the enamel plates. I raised the issue to Rinkit who responded quickly and resolved the problem by arranging to replace the plates immediately. Definitely the most responsive and fasted customer service I have received.
Ordered a set of dessert bowls for a…
Ordered a set of dessert bowls for a friend and a set of glasses for myself, absolutely in love with the designs. Customer service was quick and efficient. Great service overall!
Efficient service
My table unfortunately arrived damaged, however on telephoning Rinkit resolution was fast and efficient, very rare these days! Well done and thank you.
Fabulous fast & efficient customer service
Had a slight problem with one item & the customer service was second to none! They were super quick in responding & resolving the query. I couldn’t recommend this company more. Thank you for your help.
prompt delivery and excellent service
prompt delivery and excellent service. Quality photo frames
Great customer service.
Great customer service.
My order arrived damaged, but Marija sorted it out very quickly. She sent 7 replacement items straight away and told me I didn’t need to return the damaged ones. Everything was easy and stress-free.
Very happy with the service and would happily order from Rinkit again.
Great customer service
Great customer service
Had a low value item from Rinkit - a doormat - go missing with Evri twice. Once via Amazon, once direct. Contacted Rinkit who apologised and sent a replacement immediately.
Can't fault their customer service.
My last review was removed as being 'fake' in spite of me sending a copy of my invoice (invoice no 11179554) to Trustpilot.
Great products and excellent customer service
I ordered a few things from Rinkit recently and am really impressed with the quality of the products, the prices and the customer service. They've been really helpful and resolved an Evri delivery issue really quickly. Highly recommend!
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