Roberts Radio Opiniones 

7194
TrustScore: 4 sobre 5

4,0

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Rachel asked for just a few details - then identified what my problem was - I'd been using a fast charger for my revival petite 2. I've had it a while but it made no difference to her - she just sorte... Ver más

Valorada con 1 estrellas sobre 5

Absolute trash. Bought 2 high end blutune radios at the same time for different rooms. Had nothing but bother with with them. On board buttons failing, remotes failing and terribly designed, small but... Ver más

Valorada con 5 estrellas sobre 5

What a great company. Their products are outstanding and will last a lifetime with care. Delivery is very fast and very securely packed. I have many of their products from radios to turntables. Superb... Ver más

Valorada con 5 estrellas sobre 5

I posted my Roberts Radio for repair with pre-paid label and it was returned about a week later as good as new. I then discovered I had mislaid my instructions to re-tune and a download version was s... Ver más

Información sobre la empresa

  1. Tienda Hi-Fi
  2. Tienda de audio para el hogar

Escrito por la empresa

With a heritage of more than 80 years, Roberts is the UK brand leader in portable radios. Offering an award-winning range of over 100 different DAB+, analogue, and Smart Radios, Roberts leads the way in design, product development and innovation.

Shop online at robertsradio.com

Free delivery, Two Year Warranty and Roberts Technical support

Buy online at robertsradio.com for free delivery, 2-year warranty and technical support from Roberts friendly team.

Información de contacto

4,0

Muy bueno

TrustScore: 4 sobre 5

7 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,0

Todas las opiniones

(7194)

43 opiniones en los últimos 12 meses

Escribir una opinión
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Valorada con 5 estrellas sobre 5

Excellent repair of Roberts BluTune60 CD player

We have a Roberts BluTune60 CD and radio. We needed help as the CD's were not being ejected. The service department was excellent. They advised to post the radio to them. The whole repair only took 1 week and special parcel postage both ways was included in the price

30 de septiembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fabulous service

Fabulous service for a repair on our Robert's radio. Helpful, quick and best of all, successful. Our radio can now continue giving great listening for many more years.

14 de octubre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

I would recommend NOT buying a Roberts…

I would recommend NOT buying a Roberts Radio. I bought Stream107 WiFi. Its never held its charge - using charger, rechargeable batteries and normal batteries. I sent it back but still not working properly. It works for a very short time and then goes dead.

16 de octubre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Full marks for customer service

Full marks for customer service. I bought a Roberts Revival Petite 2 DAB radio from Currys for home delivery. The next day DPD delivered a package containing a brand new laptop instead of my radio. I was directed to Roberts after DPD and Currys said they couldn’t assist. After one phone call I have had excellent assistance from Lisa Customer Business Partner at Roberts. She ordered another radio which arrived 2 days later. She liaised with DPD and arranged for them to collect the laptop today. She kept me updated with emails, some sent at the weekend or in the evening. Sometimes things go wrong with orders at large parcel depots and in this case Roberts have been helpful and efficient in resolving the issue.
I am happy with the radio too. It was easy to set up and connect to my usual DAB station and Bluetooth to play from other devices. It looks cute. It comes with a quick start guide and I was able to use a QR code to access further instructions. The sound quality is good with the aerial extended and the radio is easy to move around the house/garden.

3 de octubre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Bonjour

Bonjour, J'ai acheté une Stream 67 via amazon.fr fin août. Quelques jours après la réception de l'appareil, l'écran s'est mis en surbrillance et est resté bloqué ainsi. Du coup, impossible de commander le système via les boutons de contrôle. Je ne pouvais naviguer dans les menus que via l'application UNDOK dans mon Iphone. Super déçue! Surtout que j'habite au Sénégal et que retourner l'appareil a été une vraie une galère. Une très mauvaise expérience.... Impardonnable pour une marque comme Roberts

2 de octubre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Quality control not good enough

I own a Bluetune T2 and I am very disappointed with it. Roberts Radio need to improve their quality control procedures.

The sound quality is great, no problem with that. However, not that long after purchasing, the on-board battery recharger stopped working so I have to recharge the batteries externally. The metal battery connections are clearly flimsy and 1 has broken necessitating the use of aluminium foil to make the connection.

This is not the quality that I expect from Roberts Radio. I am disappointed.

25 de septiembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Revival Petite 2 ..A perfectly developed radio alarm.

Just a perfectly developed radio alarm.
This little alarm does all you could want, DAB+, BT and even FM. Beautifully simple/intuitive interface that is simple to operate even in a sleepy state :).
Love the sound quality and looks too.

22 de septiembre de 2024
Opinión espontánea
Valorada con 2 estrellas sobre 5

This radio is unreliable & expensive.

We recently bought a Play20 radio which is nothing like as good as our previous Robert’s DAB with 10 presets. This present radio won’t work unless the aerial is fully extended and the preset stations constantly disappear so have to be reset every day.
Very disappointing.

20 de septiembre de 2024
Opinión espontánea
Valorada con 3 estrellas sobre 5

Roberts Revival iStream 2 - all my problems solved!

I have a Roberts Revival iStream 2. I've had it for nearly eight years but its been getting erratic. It won't switch on and switches off randomly and erases presets. I've tried factory resets but it is still behaving cranky. Then I checked the adaptor. Turns out the wrong one was supplied when I bought it. I've bought the correct one now and it's like having a new radio. All the problems disappeared. I'm very happy to have sorted this out but it wasn't thanks to Roberts customer services who, when I explained the age of the radio, offered no help or advice. They wouldn't even take it for repair. So while I love Roberts radios (we've had successive models in the family for the past 70 years) I'm not convinced on their quality assurance or after-care support.

14 de septiembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Radio réveil déjà en panne à peine 6…

Radio réveil déjà en panne à peine 6 mois après ! SAV difficilement joignable cela fait fait deux mois que j’essaie d’obtenir une réponse ! Quand on me répond on me demande la facture mais sur le site quand vous commandez il n’y a pas de création de compte donc impossible de retrouver la facture ! Vraiment je ne vous recommande vraiment à fuiiiiiiirrrrrr !!!!!

12 de septiembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

After plugging the device on the vac…

After plugging the device on the vac recharger (42v not 7.2v) the radio blew up will be more accurate next time sent to Robert and 2 or3 days later was back looking like new i thought thy have sent a new one but not it was the old one Robert made a superlative job very well done order no 99342 thanks p Lubrano 😍😍😍😍😍

30 de agosto de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Purchased bp3 battery for £40 to go in…

Purchased bp3 battery for £40 to go in my £250 new Roberts radio,battery came charged and worked great but wouldn't charge when out of charge. Sent battery to Roberts expecting to get a new one but got old battery back charged again,worked ok till time to charge again then wouldn't charge.Have emailed them repeatedly but no reply thought just sending a new battery would be easier but nothing, radio is excellent so such a shame

18 de junio de 2024
Valorada con 5 estrellas sobre 5

Radio purchase

I bought a radio for my father (on a Saturday) and my payment programme autocompleted my address details, not my father’s. I contacted the company via email. They got back to me Monday morning at 9 to say the radio had already been despatched but they had recalled it and could I supply the correct address. My father received it Wednesday. Great service especially as the initial error was mine!

20 de julio de 2024
Opinión espontánea
Valorada con 4 estrellas sobre 5

Audition

Appareil à orienter en permanence pour éviter les ruptures de l’émission en cours ce qui rend l’écoute difficile

6 de enero de 2024
Valorada con 5 estrellas sobre 5

Simple, dependable radio.

Needed a simple dependable radio to listen to F1 race commentary at Silverstone. Used it all weekend with a 3.5mm splitter to share the audio with my son. Worked brilliantly, still going strong on my first set of batteries. Buy your own ear phones as the radio does not come with any. No negatives, all good!

27 de junio de 2024

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