Cant fault the staff especially Anna and Anna! Maxi loves going there and the daily updates of her doing zoomies all around the outdoor area reflects that. It’s never easy leaving your dog in someone... Ver más

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
We were so anxious cause our baby dog is a rescue and doesn’t like other dogs or strangers and we weren’t sure how it will go. But once we met Ella she was full of confidence and she knew exactly what... Ver más
We couldn’t be happier with the care our dog receives. The team has been absolutely wonderful—sending daily photos and updates, which gives us real peace of mind while we’re away. It’s clear how m... Ver más
La empresa ha respondido
We did a confidence stay with Royvon as we have a dog who is extremely anxious and reactive at times, and wanted to see how he would cope in this environment. Chloe was absolutely fabulous working wit... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
About Royvon Dog Hotels & Training At Royvon, we’re passionate about helping dogs thrive. With over 60 years of experience, we provide expert-led dog training and high-quality boarding services tailored to each dog’s individual needs. Whether your dog is staying for a holiday or a transformational training stay, our goal is to ensure they feel safe, enriched, and loved—just like they would at home. We offer a range of services including: Classic Boarding with owner-selected enrichment options Tailored Boarding with Daily Training for dogs needing structure, learning, and support Confidence-building stays for dogs needing extra care or behavioural help With three locations in the UK and a team of caring professionals, we’re here to support your dog’s happiness and development—whether they’re with us for a short stay or a longer journey. We love what we do, and we’re proud to have earned the trust of thousands of dog owners over the years. Your feedback helps us grow and continue delivering the best for the dogs in our care.
Información de contacto
Royvon Dog hotel and Training, kt109aw, ESHER, Reino Unido
- darren.james@royvon.co.uk
- royvon.co.uk
Ha contestado el 66% de las opiniones negativas
Suele responder en menos de 1 mes
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
These guys are amazing
These guys are amazing! Very professional and know their stuff. Kelsey our trainer was so friendly and patient.

Respuesta de Royvon Dog Training
Happy dog
My dog always goes in and leaves happily, the updates are brilliant and the team are so helpful, you can tell how much they love dogs

Respuesta de Royvon Dog Training
Monty Loves Royvon
Its always a pleasure to use Royvon for our doggy holidays, the staff are really friendly and look after Monty with care and attention, they always keep us updated with daily enrichment reports on how Monty is doing.

Respuesta de Royvon Dog Training
Fabulous for dogs
My 2 dogs stayed there for 10 days and they thoroughly enjoyed themselves. First time leaving them for such a long time and the staff gave us an update for the 1st day( they don’t normally do that) with pictures and an amazing description of what how they were and what they were doing along with pictures, we had updates from them every day and the pictures they took of our dogs were amazing to see as we could see how much they were enjoying themselves(have now bought them a pool).Springers have so much energy and they spent so much time with the 2 of them giving them plenty of exercise, I think the dogs were glad to come home for a rest. The staff are amazing and so friendly it is just a fantastic place for dogs

Respuesta de Royvon Dog Training
Brilliant staff!
Jude has been a frequent visitor for over two years anything from half day "play days" to residential but recently he was in for his longest ever stay.
Thankfully, he loves the place and adores the staff. He is big and bouncy and they are amazingly good with him. He only has to see members of staff and his tail starts wagging!
Because it was a longer stay than normal, we were a bit concerned but the daily reports were a total reassurance and it was lovely to see photos of him enjoying himself,

Respuesta de Royvon Dog Training
Experienced handler that helped with my…
Experienced handler that helped with my dog

Respuesta de Royvon Dog Training
Barry was back at Royvon for his second…
Barry was back at Royvon for his second stay, he loved it and that’s says a-lot about the care and kindness given to him.

Respuesta de Royvon Dog Training
My dog Griff was so reactive to other…
My dog Griff was so reactive to other dogs , but since having some boarding and training he is much better. I can walk him where other dogs are and he is much calmer. Still not there yet but will be in no time at all. Griffs loves going there and spending time with the staff. I wouldn't send him anywhere else, I have tried many dog trainers and no one comes close to Alize and her staff at RoyVon Brynmenyn, I am so happy that I found this place, because I know he is safe there when I go away.

Respuesta de Royvon Dog Training
Bella showed she was happy in photos…
Bella showed she was happy in photos and videos, she has showed less anxiety since coming home.
The enhancement videos were fantastic.
One negative the constant updates for a deposit, having already paid in full ( sometimes early hours.)
Our dog spent a week at Royvon Merthyr
Our dog spent a week at Royvon Merthyr. The staff were wonderful. On arrival she met with Steven. Her room wasn’t ready and Steven spent time playing with her. We had daily updates and photos. She looked happy in every one. She had an hour’s woodland walk each morning and an hour’s play every afternoon. When we picked her up she was running from us to Steven. It was obvious that she was happy there.
Fantastic tour with Darren and the…
Fantastic tour with Darren and the team. Very happy to leave my dog with the team at Royvon
Fantastic!
It's such a pleasure to write this review. We were going on holiday and the kennels our labrador Lola was familiar with were closed. We were so fortunate Royvon could accommodate us. Booking residential training while we were away was the best decision we could have made considering Lola’s turning 4 soon. The staff/trainers were fantastic from day 1. Having regular updates, pictures and videos only confirmed Lola was having a fantastic time. I was so happy to see my girl. I could tell Lola was a bit sad on her last day and saying goodbye to her trainer Anna. I was also pleased to get a 'handover', tips and advice to continue training.

Respuesta de Royvon Dog Training
Absolutely wonderful
Absolutely wonderful.
I have a very nervous dog who has had a rocky past. I've been using Royvon for the past 2.5yrs for short 1 night stays and longer (7 nights).
The workers really know what my dog likes, needs and wants. It is clear how much they actually do and care for your dog. I love the updates with photos and proper information on how they're getting on.
My lovely dog now feels completely at ease which something I can't say about any other place/ people apart from me really!
Special thanks to Rhiann for always taking extra care of Rosie.
Thank you to the whole team. Superb experience.

Respuesta de Royvon Dog Training
My anxious dog came home relaxed
My anxious dog came home chilled out and much less reactive. There's still work to do with her but now I feel I have somewhere to start. And I've been shown how to work with her.
I felt completely happy that she was in a good place and well cared for, as well as getting some first class training.

Respuesta de Royvon Dog Training
Royvon Bridgend couldn’t do a better…
Royvon Bridgend couldn’t do a better job looking after our Staffy Ruby. Whenever we drop her off there she goes racing into the building she is so excited to be there.
Recently she had a Play Day and was thoroughly exhausted and happy when we picked her up. We received her ‘Enrichment Report’ with photos and updates of how her day was going. She obviously loved it.
We’re dropping her off soon for a 10 day stay when we go on our next holiday abroad for her ‘Deluxe All Inclusive’ break! We know she’ll have the best time there as all the staff are committed to their doggy guests being very well taken care of. We have great peace of mind knowing she’s having the best care available.

Respuesta de Royvon Dog Training
Bella my sprollie
Bella my sprollie. She had a very good time. The report I get everyday of pictures of her enjoying herself. Since she been home she has missed it. Just booked her again to go back. Thank you so much

Respuesta de Royvon Dog Training
Tailored boarding for anxious miniature poodle
We recently boarded our elderly miniature poodle at Royvon Esher using their Tailored Boarding for Anxious Dogs service, and we couldn’t be happier with the experience. Our dog is quite nervous and has some health issues, so we were naturally very worried about how she would cope. However, from the moment we dropped her off, the team at Royvon gave her such thoughtful care and attention.
Throughout her stay, we received regular updates, including detailed reports and lovely photos that clearly showed how well she was settling in. It was reassuring to see her enjoying her woodland walks and the one-on-one attention from the staff. She looked genuinely content and relaxed.
When we picked her up, she was bright, happy, and clearly well cared for. We’re so grateful to the team at Royvon for making her stay such a positive experience, and we wouldn’t hesitate to board her there again.

Respuesta de Royvon Dog Training
We have tried to make contact with…
We have tried to make contact with Royvon concerning our dog that was in their care, and still yet to hear anything back from them. We had been led to believe that our dog would gain the necessary life skills and obedience to accompany us anywhere, but unfortunately, the reality has been quite the opposite since leaving Royvon 6 months ago. His reactivity has worsened, and we are now unable to walk him past dogs and people on the street without severe reactions. In fact, we have had to resort to using a muzzle for safety, which was not something we paid thousands to end up doing. He is now petrified of men, unsure why this has happened since being in your care, but we need some kind of explanation and support in helping our dog. The only positive we have taken away from Royvon, is the knowledge that we can use a ball to try to distract our dog when he is reactive, not sure that it’s great value for money.

Respuesta de Royvon Dog Training
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.







