Ruggable UK  Opiniones 8413

We purchased a beautiful looking rug but I was astonished when I took delivery of a light box with a 6ft x 6ft rug, of such flimsy construction that it was untidily folded in a box. Surely rugs should be rolled to limit creases and protect the backing.

I immediately made contact requesting return instructions.

Whilst the CS is polite, I have now experienced 2 failed collections, having waited all day to no avail on both occasions.

This is poor service and as of today, the issue remains unresolved. Very offputting.

It's quick and easy to order. I now have two beautiful rugs (separate orders) in my living room and dining room. Different designs but complimentary colours. They are the all in one rugs and they really do not budget an inch ! So soft and lush. Delivery both times was within the time given and came with FedEx.

Initially it looked beautiful, but quite soon began to look dull and tired which is a shame considering it's use is in a low traffic area.
Essentially though I shouldn't be surprised...it's just a printed rather than woven rug, the surface image is at best a couple of mm deep so the unprinted pile soon starts to become more visible and prominent.
Considering it's price point I think I'd struggle to recommend it to other buyers.

Love the new runner for my hall. I chose a traditional design from a huge selection. Very happy with how it looks.

SUPERB RUG, super pleased with it.

Lovely rug. Very pleased with the quality and the service

Super easy to order from Ruggable - with it easy to personalise and customise the huge number of different styles and options that they have. In fact if anything, they probably have too many options and designs to choose from which makes the whole thing and bit overwhelming!

Beautiful, washable rug. I bought the cushioned pad.
My order came quickly, so pleased with the rug.

Great rug, would order again

Beautiful Rug, quick delivery, good quality, suits my living room perfectly

Great quality product

I had an issue with my door mat. I let Ruggable know and within minutes, I'd had notification of a replacement. Excellent customer service!

The rug just finishes the room. Lovely rich colour. Would definitely recommend.

Excellent rug. Great design. Good quality.

I placed an order with ruggable a couple of weeks ago. The listing price of the rug due to a sale is now £100 cheaper.
I asked if Ruggable customer service if they could honour the price, to which they refused with a short “no, it’s not our policy and we can’t give you the sale price”.

I said I would then need to return the rug, as I’m within the timeframe and the rug is still unopened and in its original packaging, and repurchase.
Surely this makes less sense than them refunding the difference.

I was told to simply return the rug and they’ll charge me £15.

It’s a shame as I’ve spent a lot of money with ruggable and recommended them often.

I will now return the rug and purchase elsewhere.

Disappointing customer service.

Lovely patterns. Great idea to have washable rugs.
Speedy delivery. This is my second purchase and I am very happy with both.

Fab carpet can’t believe this will go in my washing machine . It looks amazing .Great company and web site was easy to negotiate. My second ruggable carpet x

Rug is okay, the edging stitch will not last. The colour isn't right. The real colour is darker than shown, guess either the photos are over-exposed or the photoshop is bad. I'll think twice before paying the same again. I work in games so my monitors are checked, we use monitor calibration. Please don't. I'll send you a pic of the edges though, thank you.

Great quality, fast shipping, very pricy but amazing products.

We are fans. Delivery is as promised. Quality of the all in ones is brilliant. This is the 6th ruggable we have bought. With two Labrador’s, being able to wash them frequently is a must.