Needed a couple of spare wheels quickly that are ready to go incase of emergency. Ruk bikes provide a very easy solution. Easy to use menu on their website providing a range of options to suit all bu... Ver más
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Consulta las opiniones de los clientes
There was a mistake with a wrong order which they quickly rectified once aware of it but then bit of chasing was then needed to get a returns label for it but which was eventually sent. However t... Ver más
I ordered a wheel that came quickly. It was not a match so requested a return that was accepted and processed in a reasonable time.
Best price, free postage and easy transaction. Purchased BBB TL 18 Large for MTB, as purchased small version, but wasn't big enough for 2.2" Tyre and Multi-tool. The large version is spot on... Ver más
4,6
Excelente
228 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 66% de las opiniones negativas
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Super company to deal with
Super company to deal with. I ordered a pair of Sunglasses which came really quickly.
Sadly they didn't fit and I returned them but Royal Mail "lost" them and then found them and tried to charge extra postage.
Alfie from RUK Bikes took it upon himself to sort out the problem for me - how refreshing an attitude.
Thanks Alfie :-)
29 de abril de 2026
Opinión espontánea
Took over a week to ship
Took over a week to ship and after an initial response to email saying they’d look into it, I then heard nothing (although I did eventually revive the product)
29 de marzo de 2026
Respuesta de Ruk Bikes
Thank you for your feedback. I am glad the product reached you safely, though I am sorry to hear you felt the process was a bit disjointed.
To clarify the timeline for other customers, the Bank Holiday weekend did mean that Royal Mail services were not operating, which unfortunately added a few days to the standard shipping window.
Regarding our communication, we did aim to keep you updated once we looked into the status of your parcel. We're sorry if our follow-up didn't meet your expectations or felt delayed; we always strive to provide clear information as soon as it becomes available from the courier.
We appreciate your patience during the holiday period and hope you're happy with the product now that it has arrived
Perfect experience
I ordered a rear wheel for my mtb. It arrived after 4 days, faster than I expected i ordered on Saturday. Wheel was well packed and it was true.
31 de marzo de 2026
Excellent service
Excellent service, super fast delivery very impressed, and a good price,
27 de marzo de 2026
I brought a front and back wheel
I brought a front and back wheel, including tyre in a tube disc brakes cassette they are both amazing. I very very recommends this company and great customer service as well.
26 de febrero de 2026
Excellent customer service
Excellent customer service. Quick delivery and highly responsive.
6 de marzo de 2026
Cheaper than eBay or Amazon very fast delivery
Cheaper than eBay or Amazon. The part I needed was a 3 weeks delivery, Ruk-bikes delivered the part in 48 hours. Highly recommended
23 de febrero de 2026
Delivery was very quick
Delivery was very quick, price seemed good as expected to receive 2 tubeless valves going by the picture. Received only single valve so price was higher than if I’d bought same item abroad with 7.99 shipping costs.
Feel I’ve been conned here if I’m honest.
26 de febrero de 2026
Ordered 2 new tyres quick delivery and…
Ordered 2 new tyres quick delivery and good quality
6 de enero de 2026
Great prices and great customer…
Great prices and great customer service. First time using them but will definitely use them again in the future.
5 de enero de 2026
It was a simple process provide all the…
It was a simple process provide all the info then my wheel was built exactly to my specifications and delivered within a week
2 de enero de 2026
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