Ordered items on 17th finally said dispatched on 20th but DPD status shows parcel not received….they do not appear to be responding to emails. However the responses were in my junk mail and my order a... Ver más
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Consulta las opiniones de los clientes
No delivery Ordered on 25th March and according to DPD tracking, they haven’t even dispatched it yet. DPD have confirmed that they have received no physical item from the sender, only a scanned ba... Ver más
Lieferung hat tadellos geklappt...innerhalb einer Woche zugestellt...hatte zuerst bedenken nach den Bewertungen...aber bekomme mein Produkt sonst nirgends...daher .... Bin überglücklich...und die Pre... Ver más
La empresa ha respondido
My first experience with Salontotal.com. I would highly recommend this company and Cécile Helmink in particular. As my dedicated account manager she made sure my first transaction with Salontotal.com... Ver más
Información sobre la empresa
Escrito por la empresa
Professional hair, skin & beauty products ✓ Ordered before 9pm, shipped today ✓ Fair prices
Información de contacto
Kronenweg 2, 7051 HX, Varsseveld, Holanda
- +31 88 4554565
- customerservice@salontotal.com
- salontotal.com
Ha contestado el 16% de las opiniones negativas
Suele responder en menos de 1 mes
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Quick and Clear
My order arrived quickly and with good communication throughout. After some websites weren't clear about stock or shipping, Salontotal have come through without any issues. Thanks!
Excellent service, trustworthy website!
I ordered on the website before 1pm and it arrived at my address the next morning. Great service and excellent prices. I have already recommended the website to friends!
Excellent service
Great service, order was shipped and delivered within the week, considering holiday days in-between, let me know step by step where it was from leaving the shop until it arrived at my house, would 100% recommend and buy again
Very fast great service
I’ve get the wrong shampoo
I’ve get the wrong shampoo, not what I ordered.

Respuesta de Salontotal.com
The best product ever for hair ♥️
Everything went smoothly ,from the…
Everything went smoothly ,from the placement of the order to delivery of the product.
Multumita 100%
Multumita 100%. Livrare rapida,comanda onorata cu succes.
Great Affordable Website
Hi this was the cheapest I could find the steampod and bonus it came with a travel case which is lovely and stylish. I ordered and it came I think 2 days later. My only problem is and I think it was my fault, in that I didn't read the description correctly, is that it comes with an American plug but not a huge issue I bought an adapter for €4 so its not the end of the world. Would defo recommend this website.
Very happy with my purchase of new hair…
Very happy with my purchase of new hair clippers and work very well and give a nice clean close buzz cut haircut
Not good enough
I can give you my opinion about previous supplies of hair care, but I am unable to comment on the current outstanding order as Yodel have failed to deliver it. Having waited in for two days Yodel have now decided that there is no estimated delivery date. Can you please tell Yodel to deliver my goods and I will be happy to respond to you.

Respuesta de Salontotal.com
Falha do stock e envio com muito atraso.
Eu fiz 2 vezes encomendas. Sempre tive problema com envio da encomenda. Primeira vez a encomenda foi enviada após 1 mês de pagamento e só depois varias comunicações com site. É experiencia pessima. A minha segunda e acho última encomenda neste site, não está enviada ate dia de hoje após pagamento efetuado no dia 04.06. É horrivel. Desorganização completa no site muito prejudica negocio e planeamento proprio.

Respuesta de Salontotal.com
Awful customer service
Products and prices are competitive and it's great when everything goes well. But as soon as you have a problem, customer service is a disaster. My parcel was lost by the transporter, I had to chase all the time, they wasted my time and instead of shipping a new package, they preferred to wait and in the end my products were of course out of stock for a new shipment. They decided after few more days to reimburse me. After 5 working days they said it would be done. Which was not the case. I had to chase again and now we are 10 days later and I still don't have my money back. And of course no commercial gesture to apologize or compensate the mess. Cheap as you can expect in NL... So I'm done with them.

Respuesta de Salontotal.com
I highly recommend.I will definitely…
I highly recommend.I will definitely order more goods soon,Thank you :-)
Amazing service
Amazing service, amazing products!
I ordered one case for my steampod and I received two! One additional as a gift. The order arrived relatively quickly and the packaging was perfect. Thank you!
Great customer service and fast service…
Great customer service and fast service on Salon total end.
Please change shipping partner (DPD) in Cz, it took them more then 10 days to deliver the package every time for no reason.
Great service
Well priced, good quality product.
Excellent delivery time.
Excellent service prompt delivery
Brilliant experience
My first experience with Salontotal.com. I would highly recommend this company and Cécile Helmink in particular. As my dedicated account manager she made sure my first transaction with Salontotal.com was super smooth and efficient. Stock arrived within a week, packed neat and tidy.
Repeat shopper
I have ordered from Salontotal a few times now, they have a great selection of items.
Delivery was fast and I love my hair products!
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