I would give six star if I could. Recently installed Twintec S4. Chris explained everything in detail. Very polite and worked efficiently to install the machine which just fit tiny spaces under my kit... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
I would give six star if I could. Recently installed Twintec S4. Chris explained everything in detail. Very polite and worked efficiently to install the machine which just fit tiny spaces under my kit... Ver más
La empresa ha respondido
We decided to use Sapphire Water Softeners after also looking at other companies. Chris from Sapphire came to the house to give us a quote, explain how the softener works and answer our many questions... Ver más
La empresa ha respondido
We’re very pleased with our new TwinTec S4 water softener, installed by Sapphire Water Softeners at our home in Bromley. The customer service was excellent, with a clear quotation, competitive... Ver más
La empresa ha respondido
So pleased we did this. Chris was very experienced and knowledgeable. A lovely, trustworthy person who worked all day to give us soft water which has made a much bigger and better difference to our da... Ver más
La empresa ha respondido
Sapphire Water Softeners is a family run business based in Smarden, Kent. The company was launched in 2008 by Chris Dyer, who had a background in installing water treatment equipment for a local company. Taking great pride in a reputation for quality installations and personal service, Chris carries out the survey and installations himself, ensuring continuity from start to finish. Mel takes care of the administrative side of the business and is often the first point of contact on the telephone. This customer care continues with a delivery service offering great value on consumable products too. If there are any problems, we act to resolve them as quickly as possible with minimal fuss and, again, there is a huge bonus in being local. We always do our utmost to go the extra mile for our customers who place their trust in us. We cover the whole area of Kent and Southeast London including Ashford, Broadstairs, Bromley, Canterbury, Dartford, Deal, Dover, Faversham, Folkestone, Herne Bay, Hythe, Maidstone, Margate, Medway, Orpington, Ramsgate, Sevenoaks, Sidcup, Tonbridge, Tunbridge Wells and Whitstable. Sapphire Water Softeners are an independent supplier of high-quality, non-electric water softeners and related drinking water solutions. We also supply and deliver block, tablet and granular salt for all types of water softeners and we are especially proud of the personal service we offer. To fully appreciate the difference soft water makes in your home, call 0800 29 85 185 or e-mail us to arrange your free ‘in home’ survey.
Westover Oast, TN27 8NT, Ashford, Kent, Reino Unido
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
I would give six star if I could. Recently installed Twintec S4. Chris explained everything in detail. Very polite and worked efficiently to install the machine which just fit tiny spaces under my kitchen sink. Very worth spending on this water softener by Sapphire.

Respuesta de Sapphire Water Softeners
We decided to use Sapphire Water Softeners after also looking at other companies. Chris from Sapphire came to the house to give us a quote, explain how the softener works and answer our many questions. He is very experienced and knowledgeable and his quote was very competitive. Chris fitted the softener and we now have lovely soft water and are glad we made the change. We would definitely recommend Sapphire.

Respuesta de Sapphire Water Softeners
We’re very pleased with our new TwinTec S4 water softener, installed by Sapphire Water Softeners at our home in Bromley.
The customer service was excellent, with a clear quotation, competitive pricing, and prompt replies to emails. We also appreciated the flexibility in choosing the 3-way tap.
Chris was very knowledgeable and explained everything clearly. The plumbing work was neat and tidy, and the whole installation was carried out professionally.
We’re very happy with the service and would happily recommend this company.

Respuesta de Sapphire Water Softeners
Chris from Sapphire Water Softeners recently installed my new water softener and I couldn’t be more happy with it! Chris was so pleasant to deal with and so helpful in explaining all the options and helping us to make the right choice for us, with absolutely no pressure. This was so refreshing and made us feel totally confident in our choice. He booked the job in very quickly and on the day he worked so hard and did such a neat and tidy job. We are loving our new soft water and have already notice the difference on our hair and skin. Cleaning the bathrooms and showers is so much easier too! We would have no hesitation in recommending Chris at Sapphire Water Softeners to anyone!

Respuesta de Sapphire Water Softeners
Friendly, reliable and most importantly knows his stuff. Highly recommended

Respuesta de Sapphire Water Softeners
So pleased we did this. Chris was very experienced and knowledgeable. A lovely, trustworthy person who worked all day to give us soft water which has made a much bigger and better difference to our daily lives than I was expecting. Thanks a lot! Thoroughly recommend this company and product.

Respuesta de Sapphire Water Softeners
Our water softener installation was carried out professionally. Chris arrived on time, worked cleanly and consistently throughout the day. He explained each stage of the fitting clearly, which was appreciated as this was our first water softener. He outlined the available options, but Chris was honest about what we needed now, with other items simply noted as future possibilities, unless we felt we needed it now. A straightforward and reliable service.

Respuesta de Sapphire Water Softeners
Excellent service provided throughout, from survey through to completion of installation.
Chris was very professional, considerate and respectful of our home.
We have now been using the water softener for a month and it’s made a huge difference. No more limescale issues.

Respuesta de Sapphire Water Softeners
Sapphire are excellent. We are delighted with the softener, Chris’s work was excellent, and as a company they communicated brilliantly with us.
If anyone is looking for a softener, speak to Sapphire.

Respuesta de Sapphire Water Softeners
Top service from the start. Very friendly people. A great product and great company.
If you live in Ashford you need a water softener and Chris is your man.

Respuesta de Sapphire Water Softeners
From his initial visit, Chris was very informative and helped guide us through the selection process, helping us choose the right product for our needs. The installation process was great and everything was completed to a high standard, with the softener located exactly where we wanted it. The result has been fantastic and we have really noticed a difference after just a few weeks of use. Would highly recommend Sapphire Softeners! Thanks a lot Mel and Chris

Respuesta de Sapphire Water Softeners
We had looked into getting a water softener for a while and after reading some good reviews we opted to choose Sapphire Water softeners. Chris came to give us a quote and explained how it works etc and we thought he was super helpful and friendly. There was no pressure to purchase and could make the decision on our own time. Unlike previous companies who had been very pushy and kept contacting us to get us to purchase.
Chris did a good job of fitting the softener and helped with a couple of other issues with a water filter and tap.
Super friendly and helpful with he’s knowledge too. Absolutely would recommend and highly rate the service we received and being kept updated by Mel also.

Respuesta de Sapphire Water Softeners
We had a water softener installed recently with Sapphire and had a great experience. We had tried to book through a larger company but were let down last minute for two seperate appointments.
Chris came to visit and looked at our kitchen for best places to fit and sent through quotes. Communication was great before and throughout the process.
Happy with the quote, we went ahead and booked in for the fitting. Chris came across some issues with our pipework and was able to problem solve to find a solution that worked for us. We were able to see the improvements in our water quality straight away and have been left very happy with the service we received.
Both Chris and Mel have both been so friendly and helpful throughout the process. Would defenately recommend Sapphire to anyone looking for a Kent based company.

Respuesta de Sapphire Water Softeners
I had a great experience with Sapphire. They responded fast to my enquiry, took time to answer all my questions and give me the advice I needed. Chris dealt patiently with the somewhat crowded plumbing under my sink, and installed a new tap with filter along the way. Now we have softened and filtered water, which makes a HUGE difference to the awful hard water we had before - love it!

Respuesta de Sapphire Water Softeners
Outstanding service. Quick response to our initial enquiry, site visit carried out to check our requirements, recommendations explained, unit fitted in an efficient and very tidy manner and full instructions given. We are very pleased with this new system which is superior to our last unit.

Respuesta de Sapphire Water Softeners
We could not have had a more positive experience. The consultation with Chris was incredibly thorough and clear and the installation could not have gone more smoothly. The finish was incredibly neat and tidy and we are delighted with the results. The softer water is already having a major benefit on hair and skin and the filter has transformed the taste!

Respuesta de Sapphire Water Softeners
Chris and his team have been fast, friendly and highly professional throughout the straightforward process.
Our ageing softener and its associated over pressure pipework was surveyed and replaced within two weeks of initial free onsite review.
The attention to detail and level of service is second to none.
Would highly recommend Chris and his team.
Thank you.

Respuesta de Sapphire Water Softeners
Polite and informative throughout, and gave clear advice on which product would be most suitable for us. Very quick turnaround time, competitively priced, and the work was carried out efficiently. Would highly recommend 👍

Respuesta de Sapphire Water Softeners
Very professional and informative. All prices given clearly and explained. Great service. Thanks

Respuesta de Sapphire Water Softeners
An awkward piping to the installation but very efficiently done. Softener working straight away and absolutely no problems since fitting it also no more scale around the taps etc.
very satisfactory all round

Respuesta de Sapphire Water Softeners
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.