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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I would give six star if I could. Recently installed Twintec S4. Chris explained everything in detail. Very polite and worked efficiently to install the machine which just fit tiny spaces under my kit... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We decided to use Sapphire Water Softeners after also looking at other companies. Chris from Sapphire came to the house to give us a quote, explain how the softener works and answer our many questions... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We’re very pleased with our new TwinTec S4 water softener, installed by Sapphire Water Softeners at our home in Bromley. The customer service was excellent, with a clear quotation, competitive... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

So pleased we did this. Chris was very experienced and knowledgeable. A lovely, trustworthy person who worked all day to give us soft water which has made a much bigger and better difference to our da... Ver más

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Información sobre la empresa

  1. Proveedor de equipos de ablandamiento de agua

Escrito por la empresa

Sapphire Water Softeners is a family run business based in Smarden, Kent. The company was launched in 2008 by Chris Dyer, who had a background in installing water treatment equipment for a local company. Taking great pride in a reputation for quality installations and personal service, Chris carries out the survey and installations himself, ensuring continuity from start to finish. Mel takes care of the administrative side of the business and is often the first point of contact on the telephone. This customer care continues with a delivery service offering great value on consumable products too. If there are any problems, we act to resolve them as quickly as possible with minimal fuss and, again, there is a huge bonus in being local. We always do our utmost to go the extra mile for our customers who place their trust in us. We cover the whole area of Kent and Southeast London including Ashford, Broadstairs, Bromley, Canterbury, Dartford, Deal, Dover, Faversham, Folkestone, Herne Bay, Hythe, Maidstone, Margate, Medway, Orpington, Ramsgate, Sevenoaks, Sidcup, Tonbridge, Tunbridge Wells and Whitstable. Sapphire Water Softeners are an independent supplier of high-quality, non-electric water softeners and related drinking water solutions. We also supply and deliver block, tablet and granular salt for all types of water softeners and we are especially proud of the personal service we offer. To fully appreciate the difference soft water makes in your home, call 0800 29 85 185 or e-mail us to arrange your free ‘in home’ survey.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

60 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(60)

19 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Sapphire Water Softeners

We inherited our water softener when we moved in to our new house. Chris was recommended to us. He was really informative and explained everything and it’s working perfectly. Really pleased. Lovely to use a local company and get brilliant service!!

17 de abril de 2025
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Respuesta de Sapphire Water Softeners

Thank you Sara, for the lovely review.

Valorada con 5 estrellas sobre 5

Excellent Reverse Osmosis Installation Experience

We recently had a reverse osmosis system installed by Sapphire Water Softeners, and the whole experience was excellent from start to finish. The process was handled professionally, with clear communication and efficient installation. Everything was completed with minimal disruption and well explained. The quality of the system and the improvement in water taste and clarity is immediately noticeable. Highly recommended for anyone considering water treatment solutions.

29 de abril de 2025
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Respuesta de Sapphire Water Softeners

Thank you Natalia for the lovely review.

Valorada con 5 estrellas sobre 5

Excellent Service

Sapphire Water Softeners provided an excellent service from our initial meeting to final installation. Chris provided various options of water softeners & taps, very clear & concise instructions for the kitchen fitters & a very neat & tidy final installation. Follow up aftercare has been excellent including fast & efficient salt delivery.
We would have no hesitation in recommending Sapphire Water Softeners.

29 de abril de 2024
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Respuesta de Sapphire Water Softeners

Thank you very much for the great review Rob!

Valorada con 5 estrellas sobre 5

Would highly recommend

Chris installed my water softener and we have never regretted it. Scaled up kettles and cloudy shower doors are now a thing of the past. Chris explained the systems available and helped us with locating the softener. We have not had any need to call him back since. He continues to deliver block salt to our door. I would highly recommend Sapphire Water Softeners and, in particular, Chris. Five stars!

6 de diciembre de 2024
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Respuesta de Sapphire Water Softeners

Thank you for the lovely review Patricia!

Valorada con 5 estrellas sobre 5

Really pleased with Sapphire Water…

Really pleased with Sapphire Water Softeners. I'm amazed of the quality of water and how soft it is, it's made a big difference. Would also like to thank Chris for his knowledge and installation, took his time and made sure everything was perfect for us. I highly recommend Chris and Sapphire Water Softeners.

27 de abril de 2025
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Respuesta de Sapphire Water Softeners

Thank you for the great review Amandeep.

Valorada con 5 estrellas sobre 5

My whole family have water softeners fitted by Sapphire!

Has made a great impact on our water quality and usage, you really can feel the benefits and can tell the difference. Chris is extremely professional and very personable, he has great attention to detail and will make sure that everything is fitted perfectly and looks great. He did an amazing job on my water softener and on my brothers and parents too. Would 100% recommend installing a water softener and also greatly recommend contacting Sapphire WS to do so, they were great!

17 de febrero de 2025
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Respuesta de Sapphire Water Softeners

Thank you very much Emily for the wonderful review!

Valorada con 5 estrellas sobre 5

Had a softener installed by Chris 12…

Had a softener installed by Chris 12 years ago . It is still working perfectly. Prior to installation Chris tested the water etc , explained how it all worked and completed the installation with no fuss.
He also installed a drinking water tap and provides a new filter each year . Chris also delivers replacement salt within a few days of requesting , at a very competitive price. Have recommended him to others who also very happy with his product and service .

27 de abril de 2025
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Respuesta de Sapphire Water Softeners

Thank you for the lovely review Margaret.

Valorada con 5 estrellas sobre 5

Respectful family run company

Chris installed our softener system a few years ago and have used him ever since for replacement salt. He’s a lovely guy and the family all help with the business. Very respectful of the property when installing. Would definitely recommend as I have to many friends.

27 de abril de 2025
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Respuesta de Sapphire Water Softeners

Lovely review, thank you Martin.

Valorada con 5 estrellas sobre 5

Sapphire installed our water softener…

Sapphire installed our water softener several years ago. The process was very easy and it has worked very well.
I let Chris know when we need more salt and they deliver it within a few days.
They also replace our drinking water filter cartridge every year.
We would certainly use them again and would recommend.

26 de abril de 2025
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Respuesta de Sapphire Water Softeners

Thank you so much for the great review Neil.

Valorada con 5 estrellas sobre 5

Limescale removal the pleasant way

We wanted to get rid of limescale problems, Chris visited tested our water and explained how the system worked. He asked how we wanted the system installed so that we had a normal drinking water tap but soft water everywhere else. He was very friendly and made sure the installation took up minimum space. We have continued getting salt from Chris and have recommended him to neighbours who have also used his company.

12 de noviembre de 2024
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Respuesta de Sapphire Water Softeners

Thank you very much for the great review!

Valorada con 5 estrellas sobre 5

Have used this Company for several…

Have used this Company for several years. Chris installed our water softener in 2019 and we have purchased our salt from him ever since. First class service and would thoroughly recommend.

12 de marzo de 2025
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Respuesta de Sapphire Water Softeners

Thank you so much for the great review Steve.

Valorada con 5 estrellas sobre 5

Highly recommended

Chris and Mel practice first class customer service, care for customer’s properties and attention to detail. I know I can trust Chris to do a good job for a fair price. Used for over 10 years, two installs, 1 repair and countless salt deliveries. Thank you, Chris.

26 de abril de 2025
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Respuesta de Sapphire Water Softeners

Thank you very much for the great review!

Valorada con 5 estrellas sobre 5

Excellent Service

We have been dealing with Sapphire Water Softnerers for more than 8 years. Chris has installed a softener in our home and one for each of the children's homes. He supplies the salt blocks for us as well. He is always available to help when needed.
Chris is always on time, polite and very tidy.
Highly recommended.

26 de abril de 2025
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Respuesta de Sapphire Water Softeners

Thank you so much for the lovely review.

Valorada con 5 estrellas sobre 5

Highly recommended

I have been using Sapphire Water Softeners for 10 years. Chris installed a water softener in my previous property and the one I live in now. He is always very polite, very tidy and does an amazing job. I also have been using Sapphire Water Softeners for salt blocks deliveries and Chris is always prompt at answering my messages. His prices are very reasonable. I would highly recommend Sapphire Water Softeners.

28 de marzo de 2025
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Respuesta de Sapphire Water Softeners

Thank you so much for the great review!

Valorada con 5 estrellas sobre 5

Trustworthy company giving excellent service

My previous water softener was coming to the end of it's life, after more than 10 years. Chris took some time to attempt a repair but, in the end, he had to fit a new machine. This has been working well since that time.
Any question or query is always dealt with promptly.
So glad I came across Sapphire.

31 de julio de 2024
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Respuesta de Sapphire Water Softeners

Thank you very much for the great review!

Valorada con 5 estrellas sobre 5

Great Service

We have been using for many years and great service from the initial enquiry, installation and then the regular salt deliveries.

Would highly recommend.

25 de abril de 2025
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Respuesta de Sapphire Water Softeners

Thank you very much for the great review!

Valorada con 5 estrellas sobre 5

First-class service from Chris at…

First-class service from Chris at Sapphire Water Softeners - always helpful, polite and professional. Highly recommended for installing water softeners and aftercare.

20 de abril de 2025
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Respuesta de Sapphire Water Softeners

Thank you Di and Steve for the lovely review.

Valorada con 5 estrellas sobre 5

Highly recommend to anyone great…

Highly recommend to anyone great customer service very neat and tidy and delivered our next lot of salt blocks next day

6 de marzo de 2025
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Respuesta de Sapphire Water Softeners

Thank you very much for the great review Daniel.

Valorada con 5 estrellas sobre 5

Great company

Great company and service from initial contact, to installation and regular salt deliveries. Very knowledgeable and friendly team. Have recommended sapphire water softeners many times.

25 de enero de 2025
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Respuesta de Sapphire Water Softeners

Thank you for the great review Wendy!

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