Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Terrible customer service: Non-existent!!!! I emailed, called, and even messaged on WhatsApp. NOTHING! On top of everything, my bed hasn't arrived. This brand should not exist, and this should be... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Absolutely brilliant!! From start to finish Fast delivery!! The driver was great so friendly and very fast I ordered Saturday and had it Friday🙂 The bed is absolutely incredible!! What a bargain... Ver más

Valorada con 1 estrellas sobre 5

Ordered bed from Wowcher, but didn't receive confirmation from Sartobeds of the order, so emailed them asking for a delivery date & their response was to cancel my order as they have 'supply issues',... Ver más

Valorada con 5 estrellas sobre 5

Ordered bed on wowcher for a VERY good price... It arrived with a mattress which was totally unexpected, delivery was fast. Ordered late Friday night, arrived Tuesday morning. Delivery driver was... Ver más

Información sobre la empresa


Información de contacto

2,7

Malo

TrustScore: 2.5 sobre 5

85 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 50% de las opiniones negativas

Suele responder en menos de 1 semana

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

2,7

Todas las opiniones

(85)

14 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

This company r fantastic.

This company r fantastic.
My bed is amazing it looks so expensive and classy. The mattress is so comfortable. I paid extra for the 2000 mattress and it was well worth it. Everything was such good quality for the price. Delivery was promp and I was kept informed from the time I ordered.
I would definitely recommend this company

26 de julio de 2022
Valorada con 1 estrellas sobre 5

Very poor experience

Very poor experience. And very poor quality and delivery options.

21 de julio de 2022
Logotipo de Sartobeds

Respuesta de Sartobeds

Dear Mrs Sangita, thanks for sharing your feedback. We're sorry your experience didn't match your expectations.

As per our delivery notes your delivery was made within 4 days of the order being placed, we also updated you via text to which you responded confirming the delivery.

If you are unhappy with the quality of the bed we can arrange to replace this for you free of charge.

We have tried contacting you via call/text however have not had a response.

Please feel free to reach out to our customer support. We would love to make things right.

Sarto Beds Support

Valorada con 5 estrellas sobre 5

Excellent

I have ordered from this company twice now and will definitely be purchasing again! Affordable prices and high quality beds. Great communication and fast delivery!

21 de julio de 2022
Valorada con 5 estrellas sobre 5

All round 5"

Ordered was a amazing price ! and when came to delivery received a phone call to offer me a next day slot available or asked when after that would be good I took the next day slot was here in time slot and very professional delivery. The bed it self is lovely and well made and the mattress is perfect for what we wanted. would definitely recommend.

12 de junio de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Really good service

Bed was lovely! The customer service when I did manage to speak to them was great, they delivered on time and even sent me examples of the material before the delivery date to make sure I was fully happy with my choice! Over all great !

11 de junio de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Highly Recommended

I ordered the Monte Carlo bed in a Superking size with divan base 2 drawers and matching floor length head board and footboard. Not only is the bed absolute beautiful, the delivery was fantastic and the customer service is faultless. The price of the bed with the mattress as well was amazing and I am a very happy customer.
I would use this company again for future purchases.

2 de marzo de 2022
Opinión espontánea

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más