We bought a mirrored cabinet and while adjusting the shelves a very small nut which holds the shelf bracket in the frame fell out and was lost. I ordered and paid for a replacement bracket. Bracket ca... Ver más
La empresa ha respondido
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We bought a mirrored cabinet and while adjusting the shelves a very small nut which holds the shelf bracket in the frame fell out and was lost. I ordered and paid for a replacement bracket. Bracket ca... Ver más
La empresa ha respondido
Speed of aftercare was great, Megan dealt with my issue promptly and outlined what needed to be done in a clear and precise way. She also made sure to keep in touch and check on thing sat every stage... Ver más
La empresa ha respondido
⭐⭐⭐⭐⭐ I’d like to give a special mention to Megan Locke-Haynes at Scudo. She is always extremely helpful, professional and quick to respond whenever I need assistance. Megan always goes the... Ver más
La empresa ha respondido
I contacted the company over an year after buying shower sliding doors, asking some help with minor issues I waited too long to try to resolve. I was worried it was too late after the warranty expired... Ver más
La empresa ha respondido
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 14% de las opiniones negativas
Suele responder en menos de 1 semana
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Excellent customer service. Quick to answer, knowledgeable, speedy delivery of spares. I couldn’t ask for better service.
What can I say? Excellent service from Sam,I wish all service was as good as this. Very helpful resolved my problem with very little information. Very efficient!
Thank you Sam.
Answered phone quickly, Sam was polite on the two occasions. I had to call a second time because I could not pay on the credit card as the company will only accept Paypa
Excellent customer service from Scudo. When I received a faulty toilet seat, the team responded quickly, arranged a replacement with no hassle, and kept me updated throughout. Friendly, professional, and efficient service.
staff very helpful with helping to sort a problem.
Had a Bathroom mirror issue - the mirror light coming on at various times... on its own. Reported this and received a very swift reply following my request for advice. This is excellent Customer service and further info was sent to help solve the issue.
We’ve been using Scudo for over 16 months and we’re very happy with the service — especially the customer service team and accounts. If we ever have an issue, it’s sorted quickly and without any hassle. The products are great, and for us as a business they’ve been fantastic for our customers.
Thank you, Scudo.
Megan and Sam provided excellent and prompt service with locating the reviews page which would not load when pressing the link. Thanks you both for all your help.
Spoke to Sam in Technical regarding changing a tap ceramic cartridge. Great service and he sent me a pdf explaining step by step how to do it.
Really fast with communications, it was a breath of fresh air dealing with Jess, it was like the good old days of proper customer service. Thanks to all the team.
I needed a replacement part for an Item I had bought a few years ago. Once the team were happy with my proof of purchase, a new part was shipped out, and I received it within 2 days. I eventually found a plumber to install the part, and it appears to be working perfectly fine again.
Item arrived damaged. Megan in customer services sorted out replacement very quickly
This company were very helpful when I had an issue with one of their products.
They resolved the issue quickly and issues the parts required FOC
Had issues with a Tap, But Megan sorted it straight away, replacement on its way
Megan has dealt with my issue efficiently and professionally.
Would highly recommend this company.
Daisy - Daisy has been amazing to deal with over the past 6 months, handling our account perfectly. Very professional and friendly, never hides from errors or any complaints we may have!
Sam is a credit to Harrison Bathroom knows has stuff and is very helpful. ⭐⭐⭐⭐⭐➕
Daisy is always pleasant to deal with. Always take cares of my orders and is very responsive to emails which helps me get my orders on time. Keep up the good work. :)
We bought 5 bathroom cabinets and one of them had a problem with the sensor and the customer service team changed the unit immediately which impressed me a lot.
They replied to my emails straight away, great service.
The guys at scudo were super helpful with assisting me with an issue I had with my shower controls. They were quick to reply, explained what the issue was and gave me some tips to help resolve the issue, saving me 80 quid. In today's day where everyone's trying to make a quick quid, this is super appreciated. Thanks a lot.
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