Scudo Opiniones 

250
•
TrustScore: 4.5 sobre 5

4,5

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

We bought a mirrored cabinet and while adjusting the shelves a very small nut which holds the shelf bracket in the frame fell out and was lost. I ordered and paid for a replacement bracket. Bracket ca... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Speed of aftercare was great, Megan dealt with my issue promptly and outlined what needed to be done in a clear and precise way. She also made sure to keep in touch and check on thing sat every stage... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

⭐⭐⭐⭐⭐ I’d like to give a special mention to Megan Locke-Haynes at Scudo. She is always extremely helpful, professional and quick to respond whenever I need assistance. Megan always goes the... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I contacted the company over an year after buying shower sliding doors, asking some help with minor issues I waited too long to try to resolve. I was worried it was too late after the warranty expired... Ver más

La empresa ha respondido


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

250 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 14% de las opiniones negativas

Suele responder en menos de 1 semana

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,5

Todas las opiniones

(250)

144 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

The guys at scudo were super helpful…

The guys at scudo were super helpful with assisting me with an issue I had with my shower controls. They were quick to reply, explained what the issue was and gave me some tips to help resolve the issue, saving me 80 quid. In today's day where everyone's trying to make a quick quid, this is super appreciated. Thanks a lot.

5 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Jess in customer service has been…

Jess in customer service has been great. I love scudo shower products and I had a fault with my shower. Jess sorted the replacement part under the lifetime guarantee and got it shipped out asap for me. She responded quickly to my emails and kept me well informed. 5 star service from a great company.

4 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Sam has been fantastic sorting out a…

Sam has been fantastic sorting out a problem with my hot tank. His customer service is a credit to his company. He is patient and nothing was too much trouble for him. He always came back to me when he said he would. I wish all customer services followed his work ethos. Thank you Sam

28 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Shower Door Replacement

My shower door roller was broken and I couldn’t buy the replacement in Chester.
Finally I was introduced to the Harrison Bathroom seeking for help, might be the last hope actually.
Callum is much helpful, he replied me promptly and advised me to look for the replacement at the Scudo Bathroom (he also gave me the model number) that I could get the replacement at last.
Though the warranty of my shower settings were long expired, Callum still gave hands. Brilliant staff.

20 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I had a problem with a tap only…

I had a problem with a tap only purchased 6 months ago which I had bought from Tile planet in Leicester. I took the tap back was appalled by their reluctance to replace the tap or contact Scudo to rectify the issue. Basically they said the onus was on me!
I contacted Scudo who were brilliant and sent a replcement cartridge which i was able to change myself.
Big shout out to the customer services team..you're all amazing!! Thank you so much!

20 de mayo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Scudo do not issue refunds

Scudo do not issue a full refund if a return is made after 2 days! You will only get a 30 % refund value within 28 days and no refunds after 28 days.
I wanted to return an expensive shower screen as the size was too big but they only offered a 30% refund so I incurred a loss of over £100.

20 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

SCUDO Callum Perfect help

Having had a bathroom (cowboy) local fitter who was kicked off site, one of the problems he left the shower was not working as designed, I must point out SCUDO had no input creating the problems, having problems with the shower and none of the original paperwork, SCUDO in the form of Callum and his service colleges advised me, and indeed supplied the parts to correct the problem, so many thanks your shower parts are working perfectly, Many thanks Frank Boswell

13 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent Customer Service

The customer service team are excellent. Callum, Daisy, Megan and Jess were all extremely helpful, friendly and polite. They found a solution to two issues that my customers had, and immediately offered replacement products and credits for the damaged items.

Well done all!

12 de mayo de 2026
Opinión espontánea

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más