secretcompassonline.com Opiniones 

First time ordering from secret compass, shipping was fast and the product was exactly as described. Grwat customer service as well, shane was great and helped me out with any questions i had. Will definitely be purchasing from them again. Keep up the good work!

The Prime 1 Limited Joker Bust came in pristine condition. Shipping took a few months but Shane was always more than happy to give updates on it. Would definitely buy from Secret Compass again. Thanks Shane!

Ordered a big ticket item and after a couple weeks of no movement on the shipping I reached out. They told me that the item appeared to be lost in post and that they filed a claim. I went ahead and requested a refund at that point and they issued it immediately. They even asked me if there was anything else I may be interested in and they were willing to offer a discount.

I've dealt with other sellers who take forever to to messge back (months) or try to refuse refunds for items never delivered. Didn't have that here. Secret Compass was great and because of their service I will keep them in mind for future purchases. Shame this one didn't work out.

I have been buying with secretcompass for a little over a year now and he has never failed me and always a great experience buying from shane very professional and friendly

I've been purchasing items from Secret Compass for some time without issue! Shane and his team rock, they get back to your inquiries quickly, and ship out your orders items fast. I've never had issues. Just recently ordered and received the PCS Gozer 1/4 scale, and let me say it is amazing! The new set up with the Weta Mini Epics Ghostbusters collection is solid!!

I’ve been collecting statues for over a decade. Secret Compass has always come through with great prices and shipping. Pleasure to do business with.

An excellent company to order from,very professional and incredibly helpful,easy to place an order,wonderful staff feed back,prompt dispatch and delivery,my item came as described and in perfect condition i couldn't be happier,would recommend them to anyone wanting exceptional customer service.

I have made several orders with SecretCompass and all have went great!! Shane has been very helpful with all my preorders!! Highly recommend!!!

Secret Compass is a highly recommended seller! From start to finish, the entire experience was smooth and professional. Communication was clear and prompt, shipping was secure and timely, and the item arrived exactly as described - carefully packaged and in perfect condition. I truly appreciate the outstanding service. Thank you again! 😊

I've recently purchased Gandalf's staff from the Hobbit from Secret Compass and all I can say is that Shane has the tenacity to see orders through despite being assaulted by overwhelmingly bad luck. I live in the UK and the package was sent overseas via DHL which carried considerable a shipping cost. DHL failed to contact me about a customs charge despite having the correct contact information and they sent the staff back to Secret Compass after a holding it for a week, charging SC for the return, on top. Shane from SC resent the staff despite suffering a major financial loss. Whatever it is you're thinking of buying from Secret Compass, rest assured that they will go out of their way to fulfill your order! Being nice to your customers is one thing, but my experience proves that SC will have your back should anything go wrong and they will see things through to the end with you. If you're smart then you don't judge people based on the grandeur of their deeds but by the adversities they overcome, and Shane from Sectet Compass is a great example of what real customer care looks like! Highly recommend!

Fantastic company! Shane at Secret Compass has been very professional, super easy to deal with and their rates are excellent. International shipping has been much more efficient than other suppliers we have dealt with, we will only use Secret Compass for our collectables for now on!

Its always a toss up when purchasing online. Sometimes you can have an awesome experience, and other times in can be a complete nightmare to get what you paid for. I can say that this experience with secretcompassonline.com was stellar. I bought an item via ebay from them and they quickly shipped it with verifiable tracking. It arrived on time, well packed and in pristine condition. I am so happy with my purchase, I would certainly buy from them again!

I had an excellent experience with Secret Compass from start to finish.

I exchanged many emails with Shane before placing my order and he was always incredibly helpful, responsive and honest. Buying a high-end collectible from thousands of miles away can be stressful, but he made the whole process very reassuring.

The communication throughout the entire process was fantastic.

The item was perfectly packed and shipped quickly to France, and everything arrived safely despite the very large and fragile shipment.

What really stands out is their passion for collectibles and for the worlds we all love as fans. It truly feels like you’re dealing with people who care about collectors and not just about selling products.

I’m extremely grateful for their help and professionalism and I would absolutely recommend Secret Compass to any collector. I will definitely buy from them again in the future to continue growing my collection.

First time ordering through Secret Compass, they have been quick to respond and very fast delivery

Ordered a United cutlery museum collection Anduril sword. Fast delivery, but I needed it replaced. Amazing customer service from Shane, who was able to facilitate a speedy replacement. Replacement came and is perfect. Great price and customer service, will order again without hesitation!

Shane went above and beyond with my order, accommodating a high-maintenance request with positivity and patience.

I've purchased twice now from Secret Compass Online. They provide expert, friendly and quick service. I will definitely come back for any future collectible purchases.

Great communication, speedy dispatch & easily tracked. The item was absolutely perfect and delivered sooner than I expected.

Would 100% recommend

Always a great experience buying from Secret Compass. They have top notch customer service. While other places will just offer you a partial refund if you received a damaged product, Secret Compass stand by their product and service. They will work with the Manufacturer and get the Statue or figure replaced.

That happened in my case. I received a damaged Bust. They asked for pictures, then worked with me on sending a replacement.

Shane is amazing and so is the rest of their staff.

Thank you!! You have a returning customer!

I have been buying from Shane at Secret Compass for a few years. He is a very responsive and outgoing seller. I recently bought a very expensive close to 7k life size statue from his store. The manufacturer sent me the wrong model. He fought on my behalf and got it all taken care of. He has my business for life. Keep up the amazing work. do not hesitate to buy from secret compass!