Recommended by MSE website, I needed a savings account that was easy access and didn’t charge for withdrawals either. They also pay interest at a flat 4.13% rate. Whilst you can get higher, the higher... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
A good rate for saving while it lasted. Unfortuantely the renewal rate could be bettered so we switched. EXCELLENT transfer of our ISA to new provider - seamless. Would definitely use again if the... Ver más
Although I was moving an ISA to another provider on this occassion it was no problem whatsoever. The customer service was excellent. The person I spoke to was courteous, very helpful and gave me const... Ver más
This bank have a good, clear website and phone app which makes it easy to keep tabs on your savings. Fairly competitive interest rate on their Easy Access account. Only one complaint; when they intro... Ver más
Información sobre la empresa
Escrito por la empresa
At Secure Trust Bank we provide simple, transparent savings accounts and business finance.
Información de contacto
Yorke House, Arleston Way, B90 4LH, Solihull, Reino Unido
- 03451 117 092
- securetrustbank.com
4,6
Excelente
4 mil opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Monthly interest
I would like the option to select monthly interest, without a drop in interest rates, otherwise I would have give 5 stars.
31 de julio de 2026
Secure Trust
The service from Secure Trust has always been helpful
when I have contacted you.
30 de julio de 2026
Great rate of interest at the time of…
Great rate of interest at the time of investing, 2 years ago. Easy to manage account online. Informative. No issues, would recommend.
15 de julio de 2026
Brilliant bank.Transactions done so…
Brilliant bank.Transactions done so quickly, notified immediately, web site sign in very easy, can't find any faults so far.
28 de julio de 2026
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
I was overwhelmed by Secure Trust Banks Security System
Despite the 1 star,I would give Paige in security 5 stars after she spent almost 2 hours helping me navigate STB's security system to get me into my isa a/c.I bank online with 6 banks and they seem to be able to keep my a/cs secure without tying me up in knots with endless security barriers.Despite using my filed security details I could not access my STB a/c on looking at my file,which I usually visit once a year, I find it has happened at least 4 times before? Paige offered to stay with me but I felt guilty for taking up so much of her time (plus I was 'losing the will to live) so I let her go. Armed with a temp. password & pin-I still couldn't access my a/c!
29 de julio de 2026
Respuesta de Secure Trust Bank PLC
Hello,
We appreciate you taking the time to share your recent experience with us. We are sorry to hear about the significant difficulties you encountered while trying to access your account.
However, we are delighted to hear about the exceptional support provided by our team member and are pleased that they were able to assist you effectively, and we will ensure your positive comments are shared with them.
Kind regards,
Sophie
they make it so simple to invest with…
they make it so simple to invest with them
30 de julio de 2026
I have found that there customer…
I have found that there customer service is excellent
30 de julio de 2026
Good customer service
Good customer service, good rate, easy to use website and bank app
28 de julio de 2026
Opening Savings Account Online
Seamless and simple process to open the savings account online followed by email confirming receipt of funds.
27 de julio de 2026
So far
So far, so good ! It’s too early in my account experience with you to add any further comment !!!
21 de julio de 2026
The phone call was answered promptly by…
The phone call was answered promptly by a polite and clearly spoken human who knew their stuff.
29 de julio de 2026
Rang Secure Trust Bank because I…
Rang Secure Trust Bank because I couldn't log into my account. Spoke to Kadeer who was so kind and patient. He was calm & helpful, taking me through every process to solve the problem. He helped me a lot, and I thank STB for their staff training. It means a lot. Thank you Kadeer.
29 de julio de 2026
Opinión espontánea
Do not make it so complicated
29 de julio de 2026
Respuesta de Secure Trust Bank PLC
Hello,
Thank you for your feedback. We're sorry to hear you found the process complicated.
If you ever need assistance, our Customer Services team are always here to help and answer any questions. We're committed to making our processes clearer and easier to use, and we'll use your feedback to help us improve.
Kind Regards
Gemma
Renewal procedure not clear.
Renewal procedure not clear which resulted in my account reverting to an appallingly low interest account.
9 de julio de 2026
Respuesta de Secure Trust Bank PLC
Hello Mary
Thank you for taking the time to share your feedback. We're sorry to hear that the renewal process was not clear and that this resulted in your account reverting to a lower interest rate than expected.
We appreciate how frustrating this situation must have been, and we're grateful that you've brought it to our attention.
We continuously review our communications and processes to ensure they are as clear and straightforward as possible, and your feedback will help us identify where improvements can be made.
If you haven't already spoken with our Customer Services Team, please get in touch with them directly so they can review your account and discuss your options.
Kind regards
Gemma
Very little contact so far but seem…
Very little contact so far but seem Efficient
27 de julio de 2026
Easy to use app
27 de julio de 2026
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.