Excellent customer service by Ruby, my problem was regarding a direct debit which was sorted out very quickly with a follow up email with helpful advice. Thank you. I have been with SEFE for gas for... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
Thank you to Anna for working with us when we started to fall behind on payments. We're now back where we need to be, but without you help it would have been so much more difficult. With an inad... Ver más
La empresa ha respondido
Sam Credit Team. A big thank you for Sam for not only picking up an issue that she could've pass along but being prompt on same day replies and also being thorough and honest with what can be done.... Ver más
La empresa ha respondido
I have been working closely with Debbie Worrall for the past year. She has gone above and beyond to ensure we received our refund, and helped me clear down and consolidate across numerous accounts. Th... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Here at SEFE Energy, we supply gas, electricity and green energy to a huge range of businesses, big and small. Businesses run on energy. Not just gas and electricity, but human energy. The kind that isn’t satisfied until a problem is solved or a service improved. That’s what drives us at SEFE Energy, and keeps us always reaching for better. We’re constantly finding new ways to improve our service and make things simpler, so you can get on with running your business. We’re the home of positive energy, offering creative solutions to your business energy problems.
Información de contacto
SEFE Energy 5th Floor, 8 First Street, Manchester, M15 4RP , M15 4RP , Manchester, Reino Unido
- marketing@sefe-energy.com
- sefe-energy.co.uk
4,6
Excelente
374 opiniones
Invita a los clientes a opinar
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Process takes longer than I would have…
Process takes longer than I would have loved.
26 de junio de 2026
Respuesta de SEFE Energy
Thank you for taking time to leave us feedback. We're sorry to hear you're not happy with our service. We're investigating your issue and will email you with more details very soon. We apologise for any inconvenience caused. Kind Regards, Luke, SEFE Energy.
My query was resolved quickly and…
My query was resolved quickly and efficiently. The person spoke to was very helpful and followed our conversation with an email, explaining the next steps
2 de julio de 2026
Respuesta de SEFE Energy
Hi,
Thank you very much for taking the time to leave us feedback. We really appreciate it.
Kind regards,
Elliot
Respuesta de SEFE Energy
Hi,
Thank you very much for taking the time to leave us feedback. We really appreciate it.
Kind regards,
Elliot
Best support
I really appreciate Shanon for her kind support. She promptly took action of my query.
1 de julio de 2026
Respuesta de SEFE Energy
Hi,
Thank you very much for taking the time to leave us feedback. We really appreciate it.
Kind regards,
Elliot
Respuesta de SEFE Energy
Hi,
Thank you very much for taking the time to leave us feedback. We really appreciate it.
Kind regards,
Elliot
Respuesta de SEFE Energy
Hi,
Thank you very much for taking the time to leave us feedback. We really appreciate it.
Kind regards,
Elliot
Respuesta de SEFE Energy
Hi,
Thank you very much for taking the time to leave us feedback. We really appreciate it.
Kind regards,
Elliot
Really understanding and helpful..
Really understanding and helpful... a service team member that is a credit to SEFE.
11 de junio de 2026
Respuesta de SEFE Energy
Hi,
Thank you very much for taking the time to leave us feedback. We really appreciate it.
Kind regards,
Elliot
Respuesta de SEFE Energy
Hi,
Thank you very much for taking the time to leave us feedback. We really appreciate it.
Kind regards,
Elliot
Respuesta de SEFE Energy
Hi,
Thank you very much for taking the time to leave us feedback. We really appreciate it.
Kind regards,
Elliot
The lady was very patient and we got…
The lady was very patient and we got done what was needed
3 de junio de 2026
Respuesta de SEFE Energy
Hi,
Thank you very much for taking the time to leave us feedback. We really appreciate it.
Kind regards,
Elliot
Respuesta de SEFE Energy
Hi,
Thank you very much for taking the time to leave us feedback. We really appreciate it.
Kind regards,
Elliot
Very helpful agent
4 de junio de 2026
Respuesta de SEFE Energy
Hi,
Thank you very much for taking the time to leave us feedback. We really appreciate it.
Kind regards,
Elliot
Respuesta de SEFE Energy
Hi,
Thank you very much for taking the time to leave us feedback. We really appreciate it.
Kind regards,
Elliot
Very Helpful and polite
29 de mayo de 2026
Respuesta de SEFE Energy
Hi,
Thank you very much for taking the time to leave us feedback. We really appreciate it.
Kind regards,
Elliot
Ruby was knowledgeable and receptive to…
Ruby was knowledgeable and receptive to my concerns. She also responded very quickly with a decision, where previous calls had not resulted in a positive outcome.
29 de mayo de 2026
Respuesta de SEFE Energy
Hi,
Thank you very much for taking the time to leave us feedback. We really appreciate it.
Kind regards,
Elliot
Great experience and outcome
Great experience and outcome - made easy! Just the right way....
18 de mayo de 2026
Respuesta de SEFE Energy
Hi,
Thank you very much for taking the time to leave us feedback. We really appreciate it.
Kind regards,
Elliot
Sam Credit Team
Sam Credit Team.
A big thank you for Sam for not only picking up an issue that she could've pass along but being prompt on same day replies and also being thorough and honest with what can be done.
As a consultancy we can be met with very slow responses from the suppliers but there was nothing slow about this and she was a pleasure to speak to!
29 de abril de 2026
Opinión espontánea
Respuesta de SEFE Energy
Hi,
Thank you very much for taking the time to leave us feedback. We really appreciate it.
Kind regards,
Luke
Great customer service
23 de abril de 2026
Respuesta de SEFE Energy
Hi,
Thank you very much for taking the time to leave us feedback. We really appreciate it.
Kind regards,
Luke
Great customer service
20 de abril de 2026
Respuesta de SEFE Energy
Hi,
Thank you very much for taking the time to leave us feedback. We really appreciate it.
Kind regards,
Luke
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