Senergy Direct Opiniones 

Very personable team who undertook the service. Panels beautifully cleaned.
Timings of visit rather confusing. In the phone call it mentioned a two hour time slot which was not confirmed in the email that we received, which only gave a start time of 09.00. Our 09.00 slot finished up as an 11.02 arrival. The email also incorrectly referred to us receiving an instalatlon rather than a service.

All very efficient. Upstairs tele didnt work after they left , they may have broken aerial lead..... May be just a coincidence?.
Never helped us set up app, my ears are so bad i am plucking up courage to phone and ask for help.
Advice from agent was all about what usually happens but no specific figures on our system. We still dont have facts on our system.
So really nice efficient workmen and a well done job but we needed to chaise facts about effeciency of our panels.

Great customer service and efficiency

From first consultation with Lee to having solar fitted was 2 weeks and installation took a day and a half. I was kept updated about all aspects of the job and what was involved.
Work was completed to a very high standard and the fitters were very polite and professional.
Everything was left clean and tidy and all aspects of the work was clearly explained including the app.
Would highly recommend this company if your thinking of having solar fitted and will be recommending them to friends and family.

Great service from Ashley and the engineers looking after our solar system and battery storage. Any problems sorted whilst there.
Will recommend to our neighbours and friends

We have had 3 engineers from Senergy. Two have been very good but one has not been that good as he spent more time noting how my 120 year old electricity control cupboard was out of date and needed upgrading, and I had to insist that he reconnect the inverter dongle to our WiFi, which was the main reason for his visit. Also the cost of the replacement of the inverter and AC charger as well as the maintenance contract was very high .

Isaac who came round in the first instance to check my system took his time and explained everything. The fitters Chris and Tate l found had a personable manner, took their time in explaining everything making sure I understood what they were doing, I could not have been better treated. Again l found the office staff I spoke to on the phone really nice, helpful and patient. From my experience I would definitely recommend this company.

What made me gıve a 5☆ rating was very simple. After making an appointment to have an inspection Hafiz came was very helpful. He looked at my system and said everything was perfect with my Solar panels and equipment. The reason I was not producing enough electricity was that my roof panels after my neighbours extention had left a panel in the shade. As my panels were all interlinked when one did not work all my panels stopped working. I needed Optermisers. The next day 2 young men Nick and Cain arrived and I could not ask for better work men. They done a great job and very polite. Both worked great together. I was very pleased. .

Our inverters weren't working so called Senergy due to a family recommendation. After some consultation and figures we agreed to have a battery installed as well. Two days later had the scaffolding up and next day two guys came to install all. We were told it would be a few hours work but somehow due to the bank holiday weekend it turned to three days. It's early days but hopefully the return from the grid should be good. The company has been very understanding and helpful. They monitor the whole system so it's less worrying.

Extremely helpful gentleman, Issac, who patiently explained things to me. Appointment made and engineers pon site within 3 days. System checked, panels cleaned etc.

excellent service engineer Chris +tate tell chris thank
you.

Although the request was for AM work, a later time was agreed. Unfortunately, the crew arrived 40 minutes late, but got on with the job straight away and did not stop until completed. They worked quietly and efficiently throughout the task, always polite.

We ordered additional batteries for our solar panels, to fit in a smallish space, fearing less use, but the installer re-arranged the batteries to use the existing space better. A short job, but cheerfully, thoughtfully and efficiently carried out.

The people were polite, pleasant, tidy and got on with the job in hand. Pleased with them and the results, though too early to be able to judge. They only did it yesterday evening.

Senergy turned up when they said they would and, so far as I can tell, did what they promised. I'll now have to see whether I get the promised benefits.

Everyone was very friendly

Excellent advice and very prompt service

Polite in all contacts. Service engineers appeared on the right morning and carried out the inspections efficiently. Corrected a couple of problems with my access to system monitoring.

Installation went well although delayed. Team worked well and finished late into the evening, so once they started the installation, they stayed until they finished the job.

All went well throughout. Little delay engineers arriving. Some confusion about an issue but was quickly solved by reginal manager