Amazing service: 1. prompt response to my request of replacing kitchen tap and stopping any leaks 2. Plumber booked and arrived within 24 hrs 3. Job was done quickly and professionally. Would defin... Ver más
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Consulta las opiniones de los clientes
Serviceteam are my go to company for all things related to gas/electrical and plumbing. Jader is a legend in the field of gas installations, testing and repairs. Ethan pulls the strings behind the s... Ver más
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Serial problems over a few days included two defective toilet flushes, a blocked kitchen sink and a rumbling, vibrating gas fired boiler. Ethan organised the repairs and plumbing engineer, Jader, carr... Ver más
La empresa ha respondido
I had a new boiler installed because the previous one was full of rust and malfunctioning. The quote they provided was fair and they did not complicate the matter more just to justify an additional pr... Ver más
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Información sobre la empresa
Escrito por la empresa
Welcome to Serviceteam where you can find out all about OUR TEAM and see our excellent customer reviews! Benefit from using our Team of friendly Property Maintenance Engineers with specialties in HEATING, GAS, CENTRAL HEATING, BOILERS, HANDYMAN, BUILDING, ELECTRICAL, PLUMBING, PAINTING & DECORATING AND CARPENTRY. Available 24/7, 365 days a year to tend to your general and emergency needs. Serviceteam are based in Isleworth, Middlesex and cover the London, TW, KT, UB & HA post codes. Our Loyal customer base love that we have Fast Response Times Qualified, Vetted & Friendly Engineers Clear and easy pricing 24hrs Emergency Services 5% off booking online Our Expert Engineers take pride in providing our valued customers with high quality workmanship, clear and effective communication, fantastic customer service and a ready smile. We know that these type of works are normally surrounded with stress for our customers, so we’re here to provide a service that will ease your stress. Emergency Homecare Property Maintenance We offer an around the clock service for emergency homecare property maintenance for all situations available 24/7, 365 days of the year. Simply call 020 8640 7907 or request a call back via our website and we’ll have one of our local emergency engineers out to you ASAP and all our work is guaranteed. Find out more about the services that we offer by calling our friendly office staff on 020 8640 7907 or check out our website for more information: www.serviceteam.co.uk
Información de contacto
London, Reino Unido
- 020 8059 8123
- trustpilot@serviceteam.co.uk
- serviceteam.co.uk
4,6
Excelente
1 mil opiniones
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Booking was straightforward using the…
Booking was straightforward using the website and the pricing of available options was clear, making the decision easy. David Habbibi, who attended was very helpful, diagnosing the problem quickly and solving it. The boiler returned to full operation. More importantly, David identified work necessary to replace parts that would ensure that the boiler operates effectively in future. He also showed me how to reset the boiler should the problem recur in the meantime. The proposal for the new work was provided promptly and we are currently awaiting the arrival of parts and a date for the work. The only minor issue encountered was that the time slot for the work on Sunday didn't arrive by text on Saturday evening as promised. This was clarified by WhatsApp on Sunday morning.
29 de junio de 2025
Opinión espontánea
Respuesta de Serviceteam
Hi Jolyon - Thank you so much for your detailed and positive review of our service! We’re delighted to hear that you found the booking process straightforward and the pricing transparent, making things easy for you.
It’s fantastic to know that David provided exceptional service by diagnosing the issue quickly and getting your boiler back into full operation. His proactive approach in identifying the necessary future repairs and showing you how to reset the boiler reflects our commitment to keeping our customers informed and confident about their systems.
We appreciate your patience regarding the timing update for your Sunday slot. Your feedback on this will help us improve our communication processes moving forward.
Should you need any further assistance or have concerns in the meantime, please don’t hesitate to get in touch. We’re here to help!
Stay safe - serviceteam
Shower/Bath pump - no cold water
The operative arrived on time, respected my property, examined and tested the issue that I had and gave me a full explanation. He outlined the necessary measures to fix my problem.
3 de julio de 2025
Opinión espontánea
Respuesta de Serviceteam
Hi Chris - Thank you for taking the time to leave such positive feedback! We're delighted to hear that our operative arrived on time, treated your property with care, and conducted a thorough examination of the issue. Providing a detailed explanation and outlining the necessary steps to resolve your problem is exactly the service standard we aim for.
Your acknowledgement of our team's efforts means a great deal to us. Should you have any further questions or require assistance in the future, please don't hesitate to get in touch—we're always here to help.
Stay safe - serviceteam
Respuesta de Serviceteam
Hi Shrinivas - Thank you for taking the time to share your feedback! We're thrilled to hear that we could quickly repair your boiler and get everything back in working order for you.
If you need any further help or have additional maintenance needs in the future, don't hesitate to get in touch. We're always here to provide reliable, expert service.
Stay safe - serviceteam
Very good service they gave genuine…
Very good service they gave genuine advice regarding the job
24 de junio de 2025
Opinión espontánea
Respuesta de Serviceteam
Hi Suraiya - Thank you for taking the time to share your experience! We’re thrilled to hear that you were pleased with our service for your sanitaryware installation.
Providing genuine advice and ensuring quality work are top priorities for us, so it’s wonderful to know we met your expectations. If there’s anything else we can assist you with in the future, don’t hesitate to get in touch; we’d be happy to help!
Stay safe - serviceteam
Quick and efficient
Quick, cost-effective and efficient. Engineer attending was competent and explained what he was doing and why. Will be happy to use his services again.
25 de junio de 2025
Opinión espontánea
Respuesta de Serviceteam
Hi Ewa - Thank you for sharing your wonderful feedback! We’re delighted to hear you found our boiler service quick, cost-effective, and efficient. Our engineers take pride in delivering top-quality service while ensuring that customers fully understand the work being carried out.
It’s great to know you were happy with the explanation provided, and we’re thrilled to hear you’d use our services again. Should you need any assistance in the future, don’t hesitate to reach out; we’d be more than happy to help!
Stay safe - serviceteam
Professional team with a lot of…
Professional team with a lot of knowledge
24 de junio de 2025
Opinión espontánea
Respuesta de Serviceteam
Hi Raphael - Thank you for taking the time to leave such a positive review! We're thrilled to hear that you found our team professional and knowledgeable during your annual boiler service and Gas Safety Certificate check.
Our engineers work hard to deliver high-quality service while ensuring our customers feel confident and informed about the work being carried out. It's fantastic to know we met your expectations!
If you need any further assistance or services in the future, please don't hesitate to get in touch; we'd be happy to help.
Stay safe - serviceteam
Great work!
24 de junio de 2025
Opinión espontánea
Respuesta de Serviceteam
Hi Mirelle - Thank you for your positive feedback! We're thrilled to hear you had a great experience with our team. Your satisfaction is our top priority, and it's wonderful to know we've met your expectations.
If you need any assistance or additional services in the future, don't hesitate to get in touch. We'd be delighted to help again!
Stay safe - serviceteam
Seems easy enough but not an option to…
Seems easy enough but not an option to request morning or afternoon visits.
23 de junio de 2025
Opinión espontánea
Respuesta de Serviceteam
Hi Shrinivas - Thank you for sharing your feedback! We’re glad we could assist with your annual boiler service.
We understand the importance of convenience, and we regret for any inconvenience caused by the lack of an option to specify morning or afternoon visits. We continuously review our services, and your input will help us as we work to improve this aspect of our scheduling.
If you have any further concerns or need assistance, please don’t hesitate to reach out—we’re always happy to help!
Stay safe - serviceteam
Plumber was very good at his job I…
Plumber was very good at his job I would recommend people you service team for leaks etc
17 de junio de 2025
Opinión espontánea
Respuesta de Serviceteam
Hi Jackie - Thank you for sharing your experience and recommending serviceteam! We're delighted to hear that our plumber was able to expertly fix your toilet waste pump and meet your expectations. Your recommendation means a lot to us, and we’re here to assist with any leaks or plumbing needs you might have in the future.
If you need any further help, please feel free to contact us. We’d be happy to assist again!
Stay safe - serviceteam
Always a great experience with…
Always a great experience with Serviceteam.
17 de junio de 2025
Opinión espontánea
Respuesta de Serviceteam
Hi Gray - Thank you for your kind words and for sharing your experience with Serviceteam! We're thrilled to hear that we were able to assist with your boiler repair and that everything met your expectations.
If you need help with any future repairs or maintenance, don’t hesitate to reach out—we’d be more than happy to assist again.
Stay safe - serviceteam
Appliance Repair of Kitchen Tap Service Type MTX Number: MTX312821
On Wednesday 11th June 2025 Serviceteam installed a new kitchen tap at my property. From the point of requesting a quote and completion of the works they showed efficiency and professionalism. Communication was excellent, both by email and WhatsApp. On the day of the repair, I was able to track when they would arrive at my property. During the works, friendliness, respect and dedication were shown. Without hesitation, I would use Serviceteam again, and highly recommend them to others.
11 de junio de 2025
Opinión espontánea
Respuesta de Serviceteam
Hi Sandra - Thank you for sharing your detailed feedback about your experience with our kitchen tap repair service. We're thrilled to hear that you found our team efficient and professional from start to finish.
Clear communication and providing a hassle-free experience are core values at Serviceteam, so it's great to know our email and WhatsApp updates, along with the tracking system, were helpful to you. We're especially pleased that our team's professionalism, friendliness, and dedication stood out on the day of the installation.
Your kind words and recommendation mean a lot to us, and we're delighted to have provided a service that met your expectations. We would be more than happy to assist you again in the future with any of your repair or maintenance needs.
Thank you for choosing Serviceteam!
Stay safe - serviceteam
Respuesta de Serviceteam
Hi Justin - Thank you for your feedback!
We’re delighted to hear that you found our team polite and efficient during your boiler service. Providing a professional and hassle-free experience is what we strive for, and it’s wonderful to know we met your expectations.
If there’s anything else we can assist you with, please don’t hesitate to get in touch. We’d be happy to help with any future maintenance or repair needs.
Stay safe - serviceteam
Really nice to have been assisted by…
Really nice to have been assisted by Shannon and David again today. They were as friendly and professional as always. Thanks so much again to Serviceteam!
9 de junio de 2025
Opinión espontánea
Respuesta de Serviceteam
Hi Miranda - Thank you for sharing your experience with us! We're delighted to hear that Shannon and David provided you with the friendly and professional service you've come to expect from Serviceteam. Your kind words mean a lot to us, and we're thrilled to have been able to assist with your new thermostat installation.
If there's anything more we can help you with, please don't hesitate to get in touch. We look forward to serving you again in the future!
Stay safe - serviceteam
Respuesta de Serviceteam
Hi Zohra - Thank you for taking the time to share your experience with Serviceteam! We're thrilled to hear that our team was able to detect and resolve your toilet leak quickly. Providing efficient and reliable solutions is what we strive for every day.
If you need our assistance with anything else in the future, don't hesitate to get in touch. We'd be happy to help!
Stay safe - serviceteam
Fantastic job
Fantastic job, fixed the issue, very polite, cleared up afterwards, very pleased!
3 de junio de 2025
Respuesta de Serviceteam
Hi Isabel - Thank you so much for your kind words and for taking the time to leave this fantastic review! We're delighted to hear that you're pleased with the tap shower repair service, and it's wonderful to know our engineer was polite and left everything neat and tidy after solving the issue.
Your satisfaction is our top priority, and we're thrilled that we could meet your expectations. If you need assistance with anything else in the future, don't hesitate to get in touch, we're always here to help!
Stay safe - serviceteam
Very helpful booking and professional…
Very helpful booking and professional service
20 de mayo de 2025
Opinión espontánea
Respuesta de Serviceteam
Hi Annabelle - Thank you for your kind words! We’re so glad to hear that you found our booking process helpful and our service professional. Unblocking your kitchen sink with efficiency and care is exactly what our team strives for.
If you need assistance with anything else in the future, don’t hesitate to reach out. We’d be happy to help!
Stay safe - serviceteam
Great work
Great work - technician turned up on time and professionally fixed the gas connection and fitted two ovens.
20 de mayo de 2025
Opinión espontánea
Respuesta de Serviceteam
Hi Michael - Thank you so much for your kind words and for taking the time to leave us a review. We're thrilled to hear that our technician was punctual and professionally handled the gas connection and oven installation for you.
Delivering reliable and efficient service is at the heart of what we do, and it's great to know we met your expectations. If there's anything else we can assist you with, whether it's future installations or maintenance, please don't hesitate to get in touch.
We appreciate your support and look forward to helping you again!
Stay safe - serviceteam
Great communication- arrived as per his…
Great communication- arrived as per his e mail. Got straight to work - clear explanation of the faults !
20 de mayo de 2025
Opinión espontánea
Respuesta de Serviceteam
Hi Iyndon - Thank you for your kind words and positive feedback! We're glad to hear that our communication was clear and that our team promptly got to work, providing a thorough explanation of the faults.
It's always our goal to deliver professional and efficient service, so it's great to know we met your expectations. Should you need further assistance in the future, don't hesitate to reach out; we're always happy to help!
Stay safe - serviceteam
He arrived during the allotted time
He arrived during the allotted time, was courteous & respectful & quickly completed the installation & staff member to be recommended Thank you
19 de mayo de 2025
Respuesta de Serviceteam
Hi Carol - Thank you for sharing your feedback! We’re thrilled to hear that our team member exceeded your expectations by being punctual, courteous, and efficient during your boiler repair service. We’ll be sure to pass on your kind words to recognise their excellent work.
Should you need assistance with anything else in the future, we’re always here to help. Feel free to reach out anytime.
Stay safe - serviceteam
Respuesta de Serviceteam
Hi Chandra - Thank you for your kind review! We're delighted that you were pleased with the communication and service you received for your Gas Safety Certificate (CP12). Our team prides itself on delivering professional and patient service, so your feedback means a lot to us.
If there's anything else we can help you with, from annual gas checks to other home services, please don't hesitate to contact us. We'd be happy to help! We look forward to working with you again in the future.
Stay safe - serviceteam
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