Now cancelled my subscription. Absolute waste of time. No customer service no sales no likes just messages asking me to boost or promote my items.
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Anscheinend habe ich seriöse Verkäufer gefunden, denn ich habe die Waren erhalten, was anscheinend aufgrund der „Lücken“bei SHPOCK möglich ist Käufer zu betrügen ! Schenkt auch ein Grund zu sein, das... Ver más
La empresa ha respondido
Da hatte ich mühevoll eine Kleinanzeige in der Shpock App geschrieben, nur um am Ende zu erfahren, das dieses Inserat jetzt Geld kostet. Erstens sollte das einem vorweg gesagt werden und zweitens wer... Ver más
La empresa ha respondido
Shpock ist leider seit Jahren tot. Ich habe so oft zum Support geschrieben, die sollen was dagegen machen, dass keine unrealistischen Preisangebote möglich sind. Dieses bestimmte Klientel hat die anfa... Ver más
La empresa ha respondido
Información sobre la empresa
- Mercado online
- también en la categoría
- Mercado flotante
Información proporcionada por diversas fuentes externas
Shpock (“SHop in your POCKet”) is the boot sale app for beautiful things in your neighbourhood. Items are sorted by your current location, so you can browse through a vast variety of items, discover second-hand treasures or earn some money by selling your things you no longer use. We are happy to receive your feedback!
Información de contacto
Estados Unidos
- shpock.com
1,8
Malo
5 mil opiniones
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 98% de las opiniones negativas
Suele responder en menos de 24 horas
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Bye bye - silly subscription fees
Bye bye.
Can't have free listing's when you charge a subscription.
Whoever in management decided to do this, completely doomed Schpock to failure.
19 de octubre de 2025
Opinión espontánea
Respuesta de Shpock
Hello! We understand your disappointment with the introduction of the subscription model and the end of free listings. We realize this change is frustrating, especially for long-term users.
This was a difficult decision, but the small monthly fee is essential for us to keep the platform running, fight fraud, and actively invest in attracting more buyers to the app.
If you have any further questions, please don’t hesitate to contact us at support@shpock.com.
Kind regards, your Shpock Team
ES IST NICHT KOSTENLOS EINE ANZEIGE ZU…
ES IST NICHT KOSTENLOS EINE ANZEIGE ZU ERSTELLEN!!!!
Man soll mindestens 1.99€ bezahlen und es gibt KEINE kostenlose Option.
Einfach nur eine betrügerische APP.
19 de octubre de 2025
Opinión espontánea
Respuesta de Shpock
Hi Dani, vielen Dank für dein Feedback. Um Shpock zu einer nachhaltigen Plattform zu machen, die nicht von Werbung abhängt, haben wir uns entschieden, eine geringe Mitgliedsgebühr einzuheben. Deine Mitgliedschaft enthält zahlreiche zusätzliche Features, die dein Erlebnis auf Shpock noch besser machen:
• Unbegrenzte Anzeigen: Du kannst beliebig viele Anzeigen in allen Kategorien erstellen (Premium-Mitgliedschaft wird für Premium-Kategorien benötigt)
• Keine Werbung: Genieße die App und die Webseite komplett werbefrei
• Spezielles Abzeichen: Zeige deine Unterstützung für Shpock mit einem Profil-Abzeichen
• Mehr Fotos: Lade bis zu 20 Fotos pro Anzeige hoch
• Längere Anzeigendauer: Deine Anzeigen bleiben für 90 Tage online, statt den regulären 30 Tagen
• Kostenloses Hervorhebungen: Hebe jeden Monat 2 Anzeigen kostenlos hervor und erhalte bis zu 12 Mal mehr Aufrufe
• Premium Support: Deine Anfragen werden während der Geschäftszeiten innerhalb von 3 Stunden beantwortet.
Solltest du noch Fragen haben, kannst du uns jederzeit unter support@shpock.com kontaktieren.
Viele Grüße, dein Shpock-Team
Hat sich sehr verschlechtert in die…
Hat sich sehr verschlechtert in die letzten Jahre, man kann nicht richtig kommunizieren zwischen Käufer und Verkäufer, man kann nicht sehen ob überhaupt jemand sich für die Artikel interessiert weil kein Zähler da ist wie bei anderen Konkurrenten sehr schade.
Kann nicht verstehen warum hier nicht funktioniert wie bei die Ka.oder Vin.
8 de octubre de 2025
Opinión espontánea
Respuesta de Shpock
Hi Ana, vielen Dank für dein ehrliches Feedback.
Wir verstehen deine Enttäuschung über die Kommunikation und die fehlenden Besucherzähler. Wir arbeiten ständig daran, Shpock zu verbessern und legen dabei einen starken Fokus auf die direkte, unkomplizierte Chat-Funktion, um den Kauf und Verkauf so einfach wie möglich zu machen. Wir werden dein Feedback zur besseren Sichtbarkeit und Kommunikation aber auf jeden Fall an unser Produktteam weiterleiten.
Solltest du noch Fragen haben, kannst du uns jederzeit unter support@shpock.com kontaktieren.
Viele Grüße, dein Shpock-Team
SCAMMERS
I was in the middle of a purchase when Shpock randomly restricted my account, Having reached out to their customer service team via Zendesk; They simply kept closing my query as solved without so much as a reply, No email, No reply, Nothing. To this day I have no idea why my account was restricted.
I told them I wouldn't stop reopening my query until I was told why it was restricted and or what rule was broken - Shpocks reply ? Delete my Zendesk account entirely too!,
That's their solution; Restrict our Shpock account, And if we query why at their Zendesk support side; They delete our account there too!.
AVOID AT ALL COSTS. NOTHING MORE THAN SCAMMERS!.
DO NOT UNDER ANY CIRCUMSTANCE BUY ANY SUBSCRIPTION WITH THESE AS THEY WILL DELETE YOUR ACCOUNT AND RUN!.
30 de septiembre de 2025
Opinión espontánea
Respuesta de Shpock
Hi Emily, we are very sorry to hear that you have had a negative experience with Shpock. We would like to investigate your situation, but would require more information. Please write us an email to support@shpock.com citing the reference number ‘ZXVP3530’. Kind regards, your Shpock Team
Alles perfekt abgelaufen!
2 de octubre de 2025
Opinión espontánea
Respuesta de Shpock
Hi, vielen Dank für die tolle Bewertung. Viele Grüße, dein Shpock-Team
I rarely find anything suitable so…
I rarely find anything suitable so stopped using the site until I had a look again recently. I am unlikely to buy anything.
4 de octubre de 2025
Opinión espontánea
Respuesta de Shpock
Hi Angela, we are sorry that you don’t enjoy using Shpock. Should you have feedback regarding improvements to our app we would be happy to hear from you. Please contact us directly at support@shpock.com. Kind regards, your Shpock Team
Do not sell here, you lose money
Shpock replied to my previous review that was about how the buyer was provided refund without confirming that the returned order has reached the seller. There was not even valid tracking number provided by the buyer. Here is the shpock response: “ Hello Lony,
We understand your frustration with this situation. When a return parcel's tracking information shows it as delivered, a refund is automatically issued to the buyer. In some cases, a parcel may have been left with a neighbor or in a secure location.
If you have any further questions, please don't hesitate to contact us at support@….
Kind regards, your Shpock team”
To let you know, parcel never arrived anywhere, there was not even any info where it is or valid tracking details. Do you think I will ask all the road if my parcel has been delivered at their house when i do not even have any proof of delivery to track. Contacting your customer team is bllshit, not even they barely respond but is useless.
*update - as you can see their response about any questions I have. That is irrelevant. They just messing about.
17 de diciembre de 2024
Opinión espontánea
Respuesta de Shpock
Hi Lony, thank you for your feedback. We'd be glad to continue discussing any further questions you have through your original ticket. Kind regards, your Shpock team
Another platform using a subscription…
Another platform using a subscription based setup. With better options like vinted, ebay and marketplace, theres simply no benefit.
Id rather they take a small cut if the item gets sold than force me to pay 99p.
Good bye shpock
20 de septiembre de 2025
Opinión espontánea
Respuesta de Shpock
Hi Ilyas, thank you for your feedback. In order for Shpock to become a sustainable platform and reduce our dependence on advertising, we are starting to require a small subscription fee to use our service. Your membership comes with a plethora of additional features:
• Unlimited listings: You can list as many items as you'd like in any categories (Premium membership required for Premium categories)
• No more ads: You won’t see any ads in the app or on the website
• Membership badge: Show your support to Shpock with a badge on your profile
• More photos: Upload up to 20 photos for each of your listings
• Longer item lifetime: Your listings will stay online for 90 days, instead of the usual 30
• Free promotions: Promote 2 listings a month for free and get up to 12x more views
• Priority Support: your requests will be answered within 3 hours during our business hours
If you have any further questions, please don’t hesitate to contact us at support@shpock.com.
Kind regards, your Shpock Team
Impossible to cancel subscription says…
Impossible to cancel subscription says cancel at the bottom of page there is no cancel very poor selling service not save no lookers at items waste of time and money
12 de septiembre de 2025
Opinión espontánea
Respuesta de Shpock
Hi Paul,
Thanks for your feedback. All app subscriptions can be found in your App Store settings and must be cancelled from there. We will look into presenting this information more clearly in the app, but if you require any assistance, please contact us at support@shpock.com.
Kind regards, your Shpock Team
Pure Greed
I remember using Shpock many months ago. Sold a few items to start with, but then noticed more and more scammers on the site.
With the introduction of the Shpock Wallet, even more scammers who played the system by purchasing and then stating the item wasn't as described, or damaged etc. I hence reduced my use of Shpock, and did not accept Shpock Wallet payments whatsoever.
Now I just logged into my account to give it another try and notice I need to purchase a monthly membership? I know it's only 99p, but still. It's not as though they have a huge footprint like eBay that they feed they can charge sellers to advertise - not even eBay do that any more.
Hence that's the last straw for me. I have deleted the app, and will be looking to request deletion of my account and all my details.
6 de septiembre de 2025
Opinión espontánea
Respuesta de Shpock
Hi Ifti,
Thanks for your feedback! Shpock is supported by a small team that relies on the support of its users to operate the platform successfully. The cost of a membership starts at just £0.99, which also removes all ads from the app.
If you have any further questions, you can always contact us at support@shpock.com.
Kind regards, your Shpock team.
Shpock
Ho usato Shpock anni fa, adesso che è a pagamento non la uso più.
Ci sono piattaforme migliori per vendere second-hand online
6 de septiembre de 2025
Opinión espontánea
Respuesta de Shpock
Hi Graziella,
Thank you for your feedback. Shpock is supported by a small team that relies on the support of its users to operate the platform successfully. The cost of a membership starts at just €0.99, which also removes all ads from the app.
If you have any further questions, you can always contact us at support@shpock.com.
Kind regards, your Shpock team.
Wird immer schlechter.
Wird immer schlechter.
Nur noch Werbung.
War früher mal eine gute Plattform, hat sich total zum schlechten entwickelt.
Fehlt auch an der Sicherheit.
1 de septiembre de 2025
Opinión espontánea
Respuesta de Shpock
Hi Rainer, vielen Dank für dein Feedback. Werbung ist ein nötiger Aspekt, um die meisten Funktionen auf Shpock weiterhin kostenlos anbieten zu können. Wirf doch einmal im My Shpock-Bereich einen Blick auf unsere günstige Mitgliedschaft, mit der du alle Werbung ausblenden und uns gleichzeitig unterstützen kannst. 🙂 Viele Grüße, dein Shpock-Team
Monthly fees to sell items
Its a shame they now charge subscription fees if you want to sell stuff, I'll just use other sites to sell things instead! Goodbye Shpock!
30 de agosto de 2025
Opinión espontánea
Respuesta de Shpock
Hi, thank you for your feedback. We understand your concern regarding the introduction of fees for new listings.
We acknowledge your dissapointment with this change. This decision was made to ensure the continued operation and improvement of the Shpock platform. These fees allow us to invest in the services we provide. Kind regards, your Shpock team
No good
Such a shame they are charging a subscription now for listing. Especially when you have more popular sites that still do it for free. I never got a lot of notice with my items on Shpock anyway and now I have a strong feeling charging users to sell will stop users using it all together. I won’t be using it now unfortunately.
Don’t think it was a smart decision for their company long term. They will definitely now see a decline in consumers
25 de agosto de 2025
Opinión espontánea
Respuesta de Shpock
Hi Lauren, thank you for your feedback. In order for Shpock to become a sustainable platform and reduce our dependence on advertising, we are starting to require a small subscription fee to use our service. Your membership comes with a plethora of additional features:
• Unlimited listings: You can list as many items as you'd like in any categories (Premium membership required for Premium categories)
• No more ads: You won’t see any ads in the app or on the website
• Membership badge: Show your support to Shpock with a badge on your profile
• More photos: Upload up to 20 photos for each of your listings
• Longer item lifetime: Your listings will stay online for 90 days, instead of the usual 30
• Free promotions: Promote 2 listings a month for free and get up to 12x more views
• Priority Support: your requests will be answered within 3 hours during our business hours
In order to increase your chances on a sale, we recommend regularly updating listings (e.g. price or description) if an item is not selling for a longer period of time.
If you have any further questions, please don’t hesitate to contact us at support@shpock.com.
Kind regards, your Shpock Team
Warning Fraudulent Service - Money Withheld!
Warning Fraudulent Service! They claim 'No fees' & 'Buyer support' with paypal, but huge fees get applied and they dismiss all service to Paypal. It's fraudulent to lie within service & I will report to respective authorities. Use Vinted instead, they don't scam, or hold your money on 3rd provider for 30 days claiming 'Partner/Protection'. If anything it's Partnered Theft.
19 de agosto de 2025
Opinión espontánea
Respuesta de Shpock
Hi Vytautas,
When paying via PayPal in the Shpock app there are no fees for buyers. Fees only apply to sellers and are clearly communicated.
If there are any issues with the item or the delivery you are fully covered by PayPal's Buyer Protection. Please report the issue directly through your PayPal account to start the claims process.
Should you have any further questions, please don't hesitate to get in touch with us at support@shpock.com.
Kind regards, your Shpock Team
Now just for resellers
Shpock was originally meant for locals to sell unwanted items and find genuine bargains. Now it feels more geared towards resellers. Introducing a monthly fee just to sell a few bits after a clear-out goes against what the site was designed for. Instead of everyday people selling at fair prices, it’s turning into the same sellers posting over and over.
20 de agosto de 2025
Opinión espontánea
Respuesta de Shpock
Hi, thank you for your feedback. In order for Shpock to become a sustainable platform and reduce our dependence on advertising, we are starting to require a small subscription fee to use our service. Your membership comes with a plethora of additional features:
• Unlimited listings: You can list as many items as you'd like in any categories (Premium membership required for Premium categories)
• No more ads: You won’t see any ads in the app or on the website
• Membership badge: Show your support to Shpock with a badge on your profile
• More photos: Upload up to 20 photos for each of your listings
• Longer item lifetime: Your listings will stay online for 90 days, instead of the usual 30
• Free promotions: Promote 2 listings a month for free and get up to 12x more views
• Priority Support: your requests will be answered within 3 hours during our business hours
If you have any further questions, please don’t hesitate to contact us at support@shpock.com.
Kind regards, your Shpock Team
Not another subscription service
I was a seller on here till they started charging a subscription they say its 2 help with maintaining the site but that's a load of rubbish because they was doing a good job of that b4 when it was free its just a way of getting more money put of u and if im honest another subscription services is just 1 2 many now buyers offer silly prices and then when they agree the price 6 weeks later ur still waiting 4 them 2 turn up im sorry but if gumtree make money with out subscriptions why cant shpock ill stick with gumtree for my selling im not paying 2 sell stuff and the buyer doesn't turn
20 de agosto de 2025
Opinión espontánea
Respuesta de Shpock
Hi David, Shpock is supported by a small team that relies on the support of its users to operate the platform successfully. The cost of a membership starts at just £0.99, which also removes all ads from the app. Of course, we have noted your feedback and will review how we can make memberships for our sellers even more attractive in the future. If you have any further questions, you can always contact us at support@shpock.com. Best regards, your Shpock team.
È una vergogna continuano a emettere…
È una vergogna continuano a emettere pubblicità e adesso è a pagamento, non utilizzatela, ce ne sono tante altre gratuite e seguite di più e soprattutto le altre sono in italiano,
15 de mayo de 2025
Opinión espontánea
Respuesta de Shpock
Hi Davide,
Shpock is supported by a small team that relies on the support of its users to operate the platform successfully. The cost of a membership starts at just €0.99, which also removes all ads from the app.
Unfortunately, we are not currently able to offer Shpock in Italian.
We have noted your feedback and will review how we can make memberships for our sellers even more attractive in the future. If you have any further questions, you can always contact us at support@shpock.com.
Best regards, your Shpock team.
Gut finde ich
Gut finde ich, dass man schnell geholfen bekommt, wenn was schief läuft. Aber nicht gut finde ich, dass man monatlich bezahlen muss, wenn man keine Werbung haben möchte, und um neue Sachen einstellen zu können. Und dann klappt es leider auch nicht immer alles reibungslos. Schade, das war früher besser.
11 de agosto de 2025
Opinión espontánea
Respuesta de Shpock
Hi Monika, vielen Dank für dein Feedback. Um Shpock zu einer nachhaltigen Plattform zu machen, die nicht von Werbung abhängt, haben wir uns entschieden, eine geringe Mitgliedsgebühr einzuheben. Deine Mitgliedschaft enthält zahlreiche zusätzliche Features, die dein Erlebnis auf Shpock noch besser machen:
• Unbegrenzte Anzeigen: Du kannst beliebig viele Anzeigen in allen Kategorien erstellen (Premium-Mitgliedschaft wird für Premium-Kategorien benötigt)
• Keine Werbung: Genieße die App und die Webseite komplett werbefrei
• Spezielles Abzeichen: Zeige deine Unterstützung für Shpock mit einem Profil-Abzeichen
• Mehr Fotos: Lade bis zu 20 Fotos pro Anzeige hoch
• Längere Anzeigendauer: Deine Anzeigen bleiben für 90 Tage online, statt den regulären 30 Tagen
• Kostenloses Hervorhebungen: Hebe jeden Monat 2 Anzeigen kostenlos hervor und erhalte bis zu 12 Mal mehr Aufrufe
• Premium Support: Deine Anfragen werden während der Geschäftszeiten innerhalb von 3 Stunden beantwortet.
Solltest du noch Fragen haben, kannst du uns jederzeit unter support@shpock.com kontaktieren.
Viele Grüße, dein Shpock-Team
Illegale Emails vom Spock
Illegale Emails vom Spock, werde seit 7 Jahren mit Emails zugeballert.
Jede Woche 5-8 Stück und in jeder Werbe Email gibt es den Button um so einen "Newsletter" abzubestellen.
Dieses versuche ich seit 3 Jahren ohne erfolg jedesmal steht da fehlgeschlagen. Es gibt aber auch keine andere Option.
Somit muss ich jetzt einen Anwalt einschalten der Spock Post sendet mit der Bitte mir mir keine Werbung mehr zu senden.
1 de agosto de 2025
Opinión espontánea
Respuesta de Shpock
Hi, es tut uns leid zu hören, dass du eine negative Erfahrung mit Shpock gemacht hast. Wir würden dich bitten, uns eine Email an support@shpock.com unter Angabe der Referenznummer "ZXVP3502" zu schicken, damit wir uns diesen Fall genauer ansehen können. Viele Grüße, dein Shpock-Team
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