Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Read an article in Mail on Sunday magazine and was interested...did the questionnaire and got totally bamboozled with emails getting me to set up an account, giving me discount codes and never actuall... Ver más

Valorada con 5 estrellas sobre 5

I was introduced to Skin Rocks at the start of 2026 and treated myself to a few products. I’m a 34 year old man with combination skin which is drier in winter and slightly oilier in summer.... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

A Game-Changer for Glowing Skin ✨ The Gentle Acid has officially earned its place as a must-have in my skincare routine. Don’t be fooled by the name; while it’s incredibly kind to the skin (no ting... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Customer service is phenomenal - prompt replies & very helpful. I have only tried one product from Skin Rocks but it has become a staple in my routine & I have already got my refills stocked. I will d... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Proveedor de productos de belleza
  2. Tienda de artículos de belleza

Escrito por la empresa

We Make Skincare Make Sense — Simplifying Skincare with Products that Deliver Long-Term Benefits Over Quick Fixes. Skincare For All Skin Types. Skincare Products That Work. Help Your Skin Look Your Best!


Información de contacto

3,8

Muy bueno

TrustScore: 4 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 57% de las opiniones negativas

Suele tardar más de 1 mes en responder

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3,8

Todas las opiniones

(1202)

13 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

Love the support oil

Love the support oil , but have loads of trouble with the pump , have reported to customer service , however I haven’t been unable to upload a video to support the claim .

4 de junio de 2023
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Respuesta de Skin Rocks

Hello, I am sorry to hear of you pump issue and trust our Customer Expert Team have resolved this matter in full. Lucy, Skin Rocks Team.

Valorada con 4 estrellas sobre 5

The face cream I purchased from this…

The face cream I purchased from this brand has worked wonders for my skin. Its lightweight texture absorbs quickly, leaving my skin feeling nourished and hydrated. With regular use, I noticed a significant improvement in the appearance of fine lines and an overall boost in radiance. It has become a staple in my skincare routine.

17 de julio de 2023
Opinión espontánea
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Respuesta de Skin Rocks

Thanks so much for your wonderful feedback on The Moisturiser, we are delighted that you enjoy Skin Rocks in your daily routine! Lucy, Skin Rocks Team.

Valorada con 1 estrellas sobre 5

So disappointed 😔

So disappointed 😔
Got the app and was excited to find the best products for me.
Searched for Vegan , SPF and it told me that Bondi Sands was the best for me.
I went to Boots and bought 4 different products- only to find out when I got home they are not Vegan !!!
Really not happy!
I’ve gone back to the app to see if I made a mistake, but no - it’s recommending Non - Vegan products- as Vegan . Not impressed!

29 de mayo de 2023
Opinión espontánea
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Respuesta de Skin Rocks

Hello Dakoda, Thank you for your feedback. If you are able to reach out to the team at store@skinrocks.com so that we can follow up with you on this matter and correct any errors. Thank you, Lucy, Skin Rocks Team.

Valorada con 5 estrellas sobre 5

in skinrocks we trust

I have been a fan of Caroline for many years, and all the kits I have bought have been amazing ! Great value for money, super fast free shipping and incredibly kind customer service. I cannot recommend highly enough buying from Skinrocks and also check out the very comprehensive app you won’t ever go wrong when it comes to your skincare !

1 de abril de 2023
Opinión espontánea
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Respuesta de Skin Rocks

Hello Michelle, your review is a joy to read, thank you for taking the time to leave this incredible 5 star review. We are delighted to hear you love the Skin Rocks App just as much 🤘 Lucy, Skin Rocks Team.

Valorada con 5 estrellas sobre 5

Superior Service and Product

The products are of COURSE beautiful, but when part of my order did not arrive Lucy responded to my email basically immediately and the issue was corrected in no time. You can trust the service!

21 de abril de 2023
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Respuesta de Skin Rocks

Hi Stephanie, thank you very much for taking the time to leave a review, we appreciate this.
Jodie - Team SR

Valorada con 5 estrellas sobre 5

The site as always is easy to navigate

The site as always is easy to navigate, shipping is speedy even to the US and most importantly the product is exceptional, just what we've come to expect from the Queen of skin, Ms. Hirons!

20 de abril de 2023
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Respuesta de Skin Rocks

Hello Mary,
This is fantastic news! Thank you so much for your review, we appreciate this a lot.
Jodie - Team SR

Valorada con 5 estrellas sobre 5

Came to the US faster than something I…

Came to the US faster than something I ordered from California! Package was clean and loving the bag it came with as well!

21 de abril de 2023
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Respuesta de Skin Rocks

Hi Molly, well this is fabulous to hear!! We're so glad that you're loving your order and your new skincare pouch!
Jodie - Team SR

Valorada con 5 estrellas sobre 5

Wonderful service

Wonderful service. I didn’t receive the wash bag but Lucy emailed me and made sure I did! Brilliant brilliant brilliant

17 de abril de 2023
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Respuesta de Skin Rocks

Hi Zoe, thank you for taking the time to leave a review, we appreciate that!
Jodie - Team SR

Valorada con 5 estrellas sobre 5

Great service

Delivered when promised.
Great explanations with the product.
Love the little guide on the lid 👌🏽
And as for the free gift bag bonus - delightful 😀

20 de abril de 2023
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Respuesta de Skin Rocks

Hi Mel! Thank you so much for your review, we truly appreciate your feedback and we're so glad that you are enjoying your order.
Jodie - Team SR

Valorada con 5 estrellas sobre 5

SKIN ROCKS

I rely on Caroline!
And even if I can't afford all her products and kits, also due to taxes, I will always turn to her for information.
I love the app! I find it extremely useful when I need to buy any skincare product for my daughters and me.

16 de abril de 2023
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Respuesta de Skin Rocks

Hello Debora, thank you so much for your review, we are so grateful for your support!
Jodie - Team SR

Valorada con 5 estrellas sobre 5

Such speedy service

Such speedy service. Quick delivery & absolutely loving the moisturiser!

18 de abril de 2023
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Respuesta de Skin Rocks

Hey Michelle, fantastic news, this is great to hear!
Jodie - Team SR

Valorada con 5 estrellas sobre 5

Super quick delivery

Super quick delivery. Easy ordering process and good communication 😀

18 de abril de 2023
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Respuesta de Skin Rocks

Hey Deborah,
This is wonderful news! Thank you so much for reaching out and letting us know.
Jodie - Team SR

Valorada con 5 estrellas sobre 5

Amazing products

Super easy shopping experience, incredibly fast delivery and beautiful products. The retinol 1feels like silk on the skin and has become a staple in my routine. The support oil is a dry oil and really soothes the skin, doesn’t leave you looking greasy and soaks in beautifully. Highly recommend both to anyone. Ps I have combination skin !

18 de abril de 2023
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Respuesta de Skin Rocks

Hello Robyn,
Thank you for your wonderful review, this means a lot to us and we're so glad that you have found some new staples!
Jodie - Team SR

Valorada con 5 estrellas sobre 5

The moisturiser and facial oil were…

The moisturiser and facial oil were delivered within a few days and they are top quality products; my sensitive, rosacea skin already feels smoother, looks more even and feels calmer. The cosmetics bag is great. Great value. Thanks so much!

16 de abril de 2023
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Respuesta de Skin Rocks

Hi Susan, we're thrilled that you are happy with your order! Thank you.
Jodie - Team SR

Valorada con 5 estrellas sobre 5

The best Oil I’ve ever put on my face

The best Oil I’ve ever put on my face, it sinks in , it’s not greasy, it’s comforting Has no discernible smell so it’s good at night and it doesn’t invade your senses. I received my product very quickly and the website and ordering process was very slick. The magnetic close of the cap is not as strong and as effective as the lid packaging of the retinoid product But I still love this product and would repurchase as soon as it’s empty

10 de abril de 2023
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Respuesta de Skin Rocks

Hi Diane, wow this is such a lovely review, thank you! We're delighted to hear that you're loving The Support Oil.
Jodie - Team SR

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