Smart AIM Solutions Opiniones 

71
TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I chose Smart AIM because it is on a list of Anglian Water approved suppliers. Phoned first thing, plumbers here by mid morning, problems all sorted. Excellent service and very nice helpful and inform... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We had a boiler breakdown which necessitated having a new boiler. This was sourced and installed within 3 working days. In the interim period Smartaim lent us fan heaters and an oil radiator so th... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We’ve used Smart AIM Solutions for all our plumbing and heating needs and find them to be a fantastic team who provide a brilliant service. They’ve installed our ensuite to a very high standard and... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Smart Aim Solutions have done a range of plumbing jobs for us over the past few years. They are truly a great company in every respect. They are honest, reliable, cheerful, efficient, knowledgeable, h... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Fontanero

Escrito por la empresa

Smart AIM Solutions is a highly respected Heating, Plumbing and Bathroom business with many years of experience. We are located on the Martlesham Industrial Estate, so are well placed to serve our Suffolk customer base. We pride ourselves on doing amazing work for our customers to the highest standard of workmanship, whether it be: a simple boiler service; fixing a leak; installing a modern heating system; or designing and creating your dream bathroom. We know we are achieving such standards as the majority of our work comes through personal customer recommendation In large part this is because we are blessed with a team of motivated Engineers and Office Staff who have the qualifications, knowledge, tools and experience to perform at our very exacting high standards. We work directly with the top industry manufacturers and are proud to be an accredited Worcester Bosch Installer.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

71 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(71)

1 opinión en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great friendly and efficient service

Great friendly and efficient service

28 de febrero de 2025
Opinión espontánea
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Respuesta de Smart AIM Solutions

Thank your for taking the time to leave a 5 Star review.

We appreciate your kind words and look forward to working with you again!

Valorada con 5 estrellas sobre 5

Very professional Honest Local company

Very professional and reliable company been using for several years. Always honest trustworthy service . Response times always very quick - highly recommend

3 de marzo de 2025
Opinión espontánea
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Respuesta de Smart AIM Solutions

Hi Donna, thank you so much for your amazing review. We're delighted that you are happy with the service you receive. Happy to help with any of your future needs!

Valorada con 5 estrellas sobre 5

Excellent company

Excellent company! The whole process, from providing a quote through to carrying out the work was really easy and efficient. All the staff we've dealt with have been helpful and professional. Would highly recommend.

18 de febrero de 2025
Opinión espontánea
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Respuesta de Smart AIM Solutions

Hi Rach,

Thank you so much for your review and feedback.

Our team is committed to providing you with the best customer service possible and to read your review is music to our ears.

Valorada con 5 estrellas sobre 5

Excellent Service

This was my first time using Smart AIM Solutions but certainly won't be the last. Very polite, helpful and efficient service to replace a set of bathroom taps. The work was undertaken on the same day that I contacted them. Highly recommended.

27 de enero de 2025
Opinión espontánea
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Respuesta de Smart AIM Solutions

Hi Paul,

Thank you for taking the time to leave us a 5 Star review! We are always happy to help and value all our customers old and new!

Valorada con 5 estrellas sobre 5

Professional and friendly

We have used Smart Aim Solutions many times and they are very professional. Always friendly and respectful of your property. They have fair and clear pricing. We would highly recommend.

31 de enero de 2025
Opinión espontánea
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Respuesta de Smart AIM Solutions

Hi Gina,
Thank you for taking the time to leave a 5 Star review! We pride ourselves on the respect our engineers show to all our customers, we look forward to working with you again!

Valorada con 5 estrellas sobre 5

Replacement of my thermostat

Replacement of my thermostat and explaining in simple terms how I can alter it! Very patient and excellent service, keeping me up to date with appointment dates and times. I would certainly recommend this firm without any hesitation.

21 de enero de 2025
Opinión espontánea
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Respuesta de Smart AIM Solutions

Hi Sue,

Thank you for taking the time to leave a 5 Star review! Our customers are our main priority and its wonderful you are happy with our service, we look forward to working with you again.

Valorada con 5 estrellas sobre 5

Excellent......fast and efficient

Excellent. The agreed work was done at the agreed price, quickly and cleanly. Solved a leaking shower problem in just over an hour.

14 de enero de 2025
Opinión espontánea
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Respuesta de Smart AIM Solutions

Hi Steve,

Thank you for taking the time to leave a 5 Star review!

We appreciate your positive words and look forward to working with you again!

Valorada con 5 estrellas sobre 5

First class service

First class service, arrived promptly, done an excellent job & cleared up all the mess. Also excellent value. (Fitted a new bath and combo vanity unit)

7 de enero de 2025
Opinión espontánea
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Respuesta de Smart AIM Solutions

Hi Peter,

Thank you for taking the time to leave a 5 Star review. We appreciate your kind words and look forward to working with you again!

Valorada con 5 estrellas sobre 5

Highly professional

Highly professional. Speedy response. Staff were friendly and the fees very reasonable given the promptness of response and efficiency of fixing the problem.

14 de enero de 2025
Opinión espontánea
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Respuesta de Smart AIM Solutions

Hi Maggie,

Thank you for taking the time to leave a 5 Star review. We pride ourselves on the service we give to all our customers and appreciate your kind words.

Thank you for using Smart AIM Solutions, we look forward to working with you again!

Valorada con 5 estrellas sobre 5

Absolutely fantastic

Absolutely fantastic, knew who was coming, on time and did an excellent job. Would use again.

19 de diciembre de 2024
Opinión espontánea
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Respuesta de Smart AIM Solutions

Hi, Thank you for taking the time to leave a 5 Star review! Customer service is our main priority and it is important to us that you know who you will be seeing. Thank you for using Smart AIM Solutions, we look forward to working with you again!

Valorada con 5 estrellas sobre 5

A Job well done

We had a boiler breakdown which necessitated having a new boiler. This was sourced and installed within 3 working days. In the interim period Smartaim lent us fan heaters and an oil radiator so that we could keep warm.
The installation was completed on time and the staff were friendly and polite.
A couple of minor teething issues were resolved very quickly.
The whole team responded quickly and efficiently in order that we were up and running as soon as possible.
I thoroughly recommend them.

18 de diciembre de 2024
Opinión espontánea
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Respuesta de Smart AIM Solutions

Hi Len, Thank you for taking the time to leave a 5 Star review! We truly appreciate you ongoing support and we aim to leave all of our customers happy and warm!

Valorada con 5 estrellas sobre 5

Prompt and Professional

I have used this company several times over the last 3 years. Every time they have been efficient, professional and reliable with an excellent standard of work by friendly and helpful members of staff

13 de diciembre de 2024
Opinión espontánea
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Respuesta de Smart AIM Solutions

Hi Mr Brown, Thank you for taking the time to leave a 5 Star review. We appreciate your continued support and look forward to working with you again!

Valorada con 5 estrellas sobre 5

Excellent

Excellent. They did the agreed work at the agreed price, promptly efficiently and cleanly.

6 de diciembre de 2024
Opinión espontánea
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Respuesta de Smart AIM Solutions

Hi Mr Mansfield,

Thank you for taking the time to leave us a 5 Star review! We would like to thank you for your valuable feedback and for your continuing support and trust, we look forward to working with you again!

Valorada con 5 estrellas sobre 5

Smart Aim solutions were very…

Smart Aim solutions were very professional and prompt. The fitted a new boiler for me and gas connection.
They were very clean and tidy and done a fantastic job. I've no hesitation in recommending them to anyone.
Many thanks. Jon

29 de noviembre de 2024
Opinión espontánea
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Respuesta de Smart AIM Solutions

Hi Mr Brundle, Thank you for taking the time to leave a 5 Star review. We appreciate your continuing support and look forward to working with you again!

Valorada con 5 estrellas sobre 5

Absolutely fantastic service

Absolutely fantastic service from everyone at Smart AIM. Karen in the office was so helpful setting up the first visit for a quote, and then the date for my work. The 2 guys who came couldn't have been nicer
Really pleased with the job done and the difference it's made.

30 de octubre de 2024
Opinión espontánea
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Respuesta de Smart AIM Solutions

Hi CB, thank you for taking the time to leave a 5 Star review, we are over the moon that you are so happy with the work carried out and your kind words have made our day!

Valorada con 5 estrellas sobre 5

Great service, lovely people.

The problem with my toilet cistern was diagnosed and fixed the same day. Even though it wasn’t an emergency. Great service, lovely people. Always my first call with any plumbing issue.

11 de noviembre de 2024
Opinión espontánea
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Respuesta de Smart AIM Solutions

Hi Penny,

Thank you for taking the time to leave us a 5 Star review. Thank you for your kind words and your continuing support, we truly appreciate all our customers!

Valorada con 5 estrellas sobre 5

Bathroom makeover…

After viewing a previous SmartAIM bathroom makeover I contacted the Company with a wish to update mine. Their response and pricing was immediate and reasonable. Their quality of work was top notch, and a notable feature was how every person I came into contact with was a happy soul.

14 de octubre de 2024
Opinión espontánea
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Respuesta de Smart AIM Solutions

Hi Mr Billing, thank you for taking the time to leave a 5 Star review. your positive words mean so much! As a family run company we pride ourselves on our quality of work and cheerful attitude!

Valorada con 5 estrellas sobre 5

Smart AIM Solutions is our go to…

Smart AIM Solutions is our go to company for all our plumbing and heating needs. We had a problem at home and contacted them over the weekend. Smart AIM Solutions responded very quickly with some advice and was round our house first thing on Monday. They are very knowledgeable, trust worthy and friendly. I would highly recommended them.

4 de noviembre de 2024
Opinión espontánea
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Respuesta de Smart AIM Solutions

Hi Scott, Thank you for your kind words and taking the time to leave a 5 Star review. We pride ourselves on the service we provide for all our customers and appreciate your continued support.

Valorada con 5 estrellas sobre 5

Smart Aim Corrected Previous Plumbers Bodge Job

Another plumber had attempted to solve a heating issue, and totally failed. I searched round and found Smart Aim. They are certified by a recognised body, and also by Suffolk Trading standards. This is exactly the assurance that I required given the bodge job of the previous plumbers. The heating system was reviewed, a plan put in place, and the issue solved. Whilst it took three visits, this was in the main due to the paucity of the previous plumbers "corrective work." The Smart Aim recommendations, were logically explained, estimated, and actioned. Heating now fully operational and working efficiently.

25 de octubre de 2024
Opinión espontánea
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Respuesta de Smart AIM Solutions

Hi Mr Pull, Thank you for taking the time to leave a 5 Star review. We truly appreciate your trust in us and your support is what motivates us to provide excellent service for all our customers new and old!

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